Miami FL Social Security Administration Office Lagoon Dr

Miami FL Social Security Administration Office Lagoon Dr

The Miami Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Miami Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Miami Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Miami Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Miami

    You have other Social Security Offices in Miami

    Miami Social Security Office Sw 211 St

    11100 Sw 211 Street

    800-772-1213 More info

    Miami FL Social Security Administration Office Biscayne

    8345 Biscayne Blvd

    800-772-1213 More info

    Miami FL Social Security Administration Office 12th Ave

    16900 NW 12 AVE

    800-772-1213 More info

    Miami FL Social Security Administration Office 36th St

    1251 Nw 36th Street

    800-772-1213 More info

    Miami FL Social Security Administration Office Flagler

    11401 W Flagler St

    800-772-1213 More info

    20 Reviews For Miami FL Social Security Administration Office Lagoon Dr

    Mack Lubin (Mac)
    I have to say, by looking at the reviews, I was skeptical about my experience at this office. But from the moment I walked in, everyone including the security personnel was friendly. I was helped by Mrs. Roman who went above and beyond to take care of my needs. I have absolutely no complaints. Being a former employee at the bank has shown me the importance of customer service. This place has that.
    Samantha Diaz
    Racist people working here who are collecting a check and not helping the disabled. Very discriminative workers. no good people working for this office. Just shows where our country is headed. Such a disgrace how these people sit at home and donu2019t work not one office opened due to Covid while the rest of the country is working. These workers are so rude they get disrespectful on the phone constantly put people on hold and just hang up the phone. They really need better workers for American because this ainu2019t it.
    John Miller
    Tried calling to get an appointment for something that according to the social security website must be done in person. Phone system eventually leaves you hanging. Hanging as in no tone, no hold cue, just static. Then called the number listed on the social website for making appointments and was told by the person on the phone that I need to call the office number.nnIf this wasnu2019t time sensitive it would almost be humorous
    Leiana Helms
    Very thankful for their patience with my hearing disability. Hours say they open at 9am but people are in line by 8am. I was there a little after 8 and the line started moving at 8:40am but didnu2019t get into sign up til 9am then waited an hour to be seen. All done by 11am.
    laura rubio
    The worst customer service. I call today and the lady who answered the phone was very mean and rude. If you dont like customer service dont work there!!
    Mimi Raymond
    I had a wonderful experience with the staff here. The security guy, Mr. Gabriel was on top his game, very efficient at multitasking and the interviewers were so accommodating and sweet. Thank you Ms. Vil and Mr. Alvarado...ud83dude4fud83cudffe
    Esperanza Gonzalez
    I had a great experience at this office. I was a bit skeptical about going to this location because of all the negative reviews, but I needed to solve my situation ASAP and decided to go, I checked in at 9:16, I was done by 10:10. The person at window 19 was very polite and very quick!!! I'm so glad I got her, I noticed everyone that was coming out of her window were processed rather quickly. I'm sorry to say that the parking indeed is a big problem at this location. I saw 2 cars get towed the short time I was out there waiting for my ride.
    Clairine Desrosiers
    Mailed my original documents to this office UPS to make sure they received it in a secure way ..Itu2019s going on 4 weeks and I have yet to get my original documents back every time you call to speak to a supervisor she is not available ..this office is the worst
    Martin Sosa Aranot
    received documents that my info received DEC9th by this office and still no SS card!!!!!
    This place was pure trash! Small, crowded, smelly and filthy. Don't go here if you can go to ANY other SS office. Nothing could possibly be worse! They also have no parking. All street parking is in a scary neighborhood. The nearby parking lots do not belong to them so be warned: They WILL TOW your car away. I've seen it happen twice in two visits. Horrible place. Again: Don't Go! The 5-star ratings were obviously from the employees trying to save their jobs. Employees I dealt with were not friendly and were misinformed on the law. I drove to Broward County office for excellent service and my issue was resolved quickly and courteously proving the Miami office had no idea what they were talking about.
    Chat Time with Sonia
    This place is absolutely the worst I have had to deal with, I absolutely hate I mean I hate this building and staff they really need to fire the whole staff, I wish I was able to rate with no star bc my one was is one too many this place is horrible at everything. The parking, there is none but you expect to give someone an appointment and park their vehicle here unknowingly they will be towed away. There is a total of (2) parking spaces right in front of the building. The staff is rude. The security are the only nice people there. So I take my 1 star u2b50ufe0f back they get (ZERO) rating minus (ZERO) hate it
    Noelvis Rodriguez
    I've been there just once and I hope never go again. There is a surliness lady, that acts like if she were vital for this place, and treats you like if you are dumb. However, there is NO PARKING space, and my car was towed away two blocks from the SSA, from a place ( not clean) and where other car was also parked. People visit the place to find a solution to the problems, not to find more.
    Travel Addict
    DO NOT visit this office unless you enjoys being belittled by both the staff & the security. (the taller security) he walks around and harass people an acts as though he is a police officer. The employees are VERY disrespectful. O an be careful they also tow cars, so donu2019t park in the empty lot in front the building because you will be towed at your expense.
    Lola Wheeler
    The staff deserves these 5 stars. They were courteous, nice and did their job with professionalism. Ms A. Ford did everything she could to give me the best and most accurate information and was so concerned providing me a translator. Blessings to all the staff and their good job!
    Martu00edn Litwak
    If I would have been able to put a negative grade, I would have done so. I have already come to this office twice with my U.S. born and therefore U.S. citizen children to obtain the social security they are entitled by law to get and for the second time I had to leve the office empty handed after waiting for over three hours. My experience was awful nd my kids were denied of a basic right. This is absolutely appalling.
    Helen Pierre
    This place has the worst customer service ever. All they tell you is wait till your number is called and then after that wait till your name is called. Waited, waited and still havenu2019t had my name been called. You asked them how long I have to wait to be called. You just have to wait till you name is called that what the employee keep telling me. My named was never called. Please be ready to wait all day if you come here.
    yenny lara
    The worst experience in my life, When I arrived I asked what I need to tane my social, abd the guard just told me take a ticket and wait. I was waiting for more than 2 hours, and when they finally called me the guy said you need a couple of papers and fill this form. Omg to much time for a form. And then I need to come back and wait more time with rude people.
    Takila Mucho
    Zero star. From the security officers to the reps at the window. My last time at this office. They called me to the window just to tell me to have a seat someone will call me, i was called by name after 1 hr of sitting, tried to obtained benefits they didnt even have an answer but ask me to come back, they set an appt for me the next day when i got there i waited 2 hrs!!!!! Their mission is to only waste our time. I will not return to this office.
    They need to fire everyone here including the security guard that are rude to customer. I never see anything like this. This place has the worst customer ever. I wished there was a zero star. Please Google be the first to create a zero star for ratings purpose. So users can use for places like this.
    Jose Miguel
    It would have to be ZERO stars. Terrible service, you can spend all your life in this office and you won't get what you need. People is noisy, security officers treat customers as they are in a Military Camp and THERE IS NOWHERE TO PARK. NEVER RECOMMENDED.

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