Cleveland Social Security Office – Lorain Ave

Cleveland Social Security Office – Lorain Ave

The Cleveland Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Cleveland Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Cleveland Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Cleveland Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Cleveland

    You have other Social Security Offices in Cleveland

    Cleveland Social Security Office - Federal Building

    1240 E 9th St, Room 793

    877-876-3172 More info

    Cleveland Social Security Office - Shaker BLVD

    11601 Shaker Blvd

    877-876-3172 More info

    Cleveland Social Security Office South Waterloo

    15250 S. WATERLOO RD

    877-876-3172 More info

    30 Reviews For Cleveland Social Security Office – Lorain Ave

    Viktoriya Skubyak
    Social security services in Cleveland.nAs many of you know I recently became a US citizen and have to update my Social security records. Well since all the Social security service offices are closed I had to call them and find out what the process is now. Both times when I called I got to talk to older people, probably in their sixties. Let me tell you how awesome my experience was. They both went above and beyond my expectations. They patently listened to all the questions I had, and trust me I had many questions, and they answered all of them to to best of their knowledge. Honestly the best phone call experience I ever had.
    Nadya Rodriguez
    These people are rude, nasty and have no people skills. They cut you off during call and you're not able to explain your problem.
    Zurub A.
    I had the pleasure and good fortune to have Ms. Alvarez (sp) assist me with my SS dilemma.nUpon approaching her window (A) , I noted the Superman covering on her chair; he literally u2018had her backu2019 and mine (the forces of evil were doomed)ud83dude0cnI was in good hands.nnMs. Alvarez is just bout everything you want from SS whilst under stress bout your money: calm, professional, confident and efficient. She handled my business with the quickness & resolution!nI am thankful.nI am grateful.nThe very best to you Ms. Alvarez!ud83dudc4dud83cudfff
    steve anders
    I agree with blanquita 100%. This will be my 4th trip just to get a replacement card. This time im bringing everything but the kitchen sink. As far as im concerned just another bloated govt agency where noone is on the same page or seems to know EXACTLY what is needed. Sorry to give 1 star. I couldn't go any lower.
    Christina Cameron
    I had a worker tell me lies, i filled out 3 forms for me n my kids we all needed social security cards, i was first told over the phone all i needed was my ID and birth certificates for everyone. I had that and my forms ready to go! I get to the counter and she tells me i need up to date shot records. What does that have to do with getting a social security cards when i have birth certificates for me and my kids?! So i had to spend another day doing that to come back and file my paperwork. Later to find out over a month later, she never inputed my information on the computer so my cards would be mailed to me, so iwas told i had to fill out the forms again!!!! So i had to do triple the work because some lazy person working for the government didn't do her job! F.u.
    anonymous anonymous
    Staff are helpful. I find it very hard to do everything SS wants and demands. It's extremely hard to get off of as well. I want to know how and they make it so hard to do it. Why can't you just stop paying people who want to be independent? Why must they prove it to you?
    David u201cMacu201d Mckenzie
    Why would you close at 12pm on a weekday?... Please help me understand the reason a government office isn't open past 12pm on a Wednesday?. Tell me the logic behind this!!!!!
    Pamela Burke
    Always a pleasure going in there the staff is pleasant, nice and professional. A very clean looking establishment even in the bathroom. The service is swift and successful. Thank you for great customer service!!!ud83cudf89
    Donald Keens
    Mrs Alverez is a breath of fresh air she treats you with dignity and respect and makes you feel like you matter she treats you the way a person should be treated best office I have ever been to
    Michael Dienes
    The social security office has turned off my benefits with no notice for the second time in my life they have made me homeless
    Tonya Prymas
    Ashley is extremely rude and hung up on me after 50 minutes sitting on hold and spoke to me for 30 seconds.
    reshmi r
    Visited twice. Had a great experience. Staff is very friendly and helpful. All together a very well disciplined environment.
    Evan Bailey
    Humiliating and acerbic customer service right off the bat, while trying to help my disabled grandmother with something basic. I'll try Lakewood.
    Horrible place, sat in the for 2 hours and never got called and the closed at 12pm today
    Matthew DiCosimo
    Change your hours online. You are not open until 4 on Wednesday and I wasted 45 minutes to find that out.
    Nuke_ Bomb
    Been here since 9:21 . Absolutely have no consideration for anyones time.
    stephanie shorts
    very fast and friendly.the worker stayed an hour after close to help finish paperwork!
    Michael Campagna
    Is the office on Lorain Ave open? I need to change my address in the system
    Im glad someone told me about this building bcuz going to the one on 9rh st is complicated
    latonya goggans
    The staff here were fast and friendly.
    Aida Garcia
    Staff very nice and friendly people
    Kendall Stump
    It is so hard to get anyone on the damn phone!
    Very quick, helpful and polite
    Ali Hayaneh
    Great service
    Karla Agosto
    (Translated by Google) My experience, they attended to me quickly, it is not so crowdednn(Original)nMi esperiencia , me atendieron rapido no se llena tanto
    Karan Maheshwari
    Calvin Borom
    Monecka Jones
    William Bogedain
    Sharayah Goodwin

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