Cleveland Social Security Office – Federal Building

Cleveland Social Security Office – Federal Building

The Cleveland Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Cleveland Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Cleveland Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Cleveland Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Cleveland

    You have other Social Security Offices in Cleveland

    Cleveland Social Security Office - Lorain Ave

    7517 Lorain Ave

    877-378-9078 More info

    Cleveland Social Security Office - Shaker BLVD

    11601 Shaker Blvd

    877-378-9078 More info

    Cleveland Social Security Office South Waterloo

    15250 S. WATERLOO RD

    877-378-9078 More info


    30 Reviews For Cleveland Social Security Office – Federal Building

    Lissa Bender
    I walked in thirty minutes to close and the receptionists were very helpful helping me do a legal name change and requesting a new social security card. I visited their website to ensure I had all the proper documents and completed the necessary forms before visiting them.
    Liz b
    Well I had a small problem here but once I talk to management it was all straightened out he was a really nice guy he was polite and helpful!
    GoodSumaritan Giving CreditWhen Due
    These call representatives are so unprofressional hanging up when I ask to speak with a supervisor. Before the pandemic my card expired March 30th and I had no knowledge. I've been hung up on so to date April 15, 2020. It's ridiculous. I have no access to any of my funds nor paying any bills.Management needs to do something about this!
    Antoinette Lewis
    This is the worst office I had to deal with. These workers are nonchalant, harsh, and selfish. Iu2019m disable and home with my three children I was first told it would be 1 month for them to review my case, when I called the person in Columbus who would be making the decision on my case I was told it would be 90days imagine being without an income for so long. After the decision was made, the local office now said I cannot get paid until they receive my file from Columbus which arrive 2 weeks after the decision from Columbus. Now I called back the local office to find out why is it taking so long for my 3 months of checks, the gentleman now explain that the file was received and the information was input into the system and they are waiting for the payment center to review the information and pay me. I ask how long will this take no one is able to give me a straight answer because it depends. Now how do the government expect someone to survive this way all my bills are past due, no food and my rent is over due now. Iu2019m unable to get Foodstamp or cash because they state that in the computer it shows Iu2019m receiving SSI disability!!!! SMH and Iu2019m still waiting to be paid now
    Marco Braddy
    My mother is disabled and wasn't able to go down to the office in person. So, she mailed in an application. We waited a couple of weeks but never received her card. The call center told us that her application was processed but when we finally got a hold of the ssa's office number one of the workers told us they couldn't even find my mom's file and recommended that we reapply.nnSo, we sent in another application. One I delivered personally. I told one of the workers it was the application with a medical document inside. She said that was fine and I left it in their drop box. Again waited around never receivsd anything in the mail. Called around and finally one of the workers just admitted that her application was probably shredded because it wasnt mailed in with an I.D. I find this unacceptable.nnThe website where I printed the application from States that all documents mailed to them will be returned. Yet my mother's was shredded. Not once but twice. We weren't even sent a letter to notify us that her application was denied. Completely ridiculous.
    ChriZ DaviZ
    Why you posted open if your not open. Thats foul. So this callong is not real or yonU taking people money and give no response back very foul
    Dahai Shao
    Beyond rudeness, given that they are spending tax payers money.
    Alastair Bastian
    Wait was a little more than 1hr but once I was called I was quickly and courteously helped. Parking nearby can be hard to find.
    Roberta Young
    the people that help you downtown are so generous nice and understanding and patient with you this office is one of the best of all
    Kelliejay Booker
    Never had a problem parking is probably the worst thing
    Lynette Smith/Mix
    They were fast and professional.Resolved my problem Immediately
    R T Cook
    You have to wait a long time but you accomplish what you went there to accomplish.
    TheFatalKiwi
    Didn't really have any problems
    Whitney Pearl
    most of the time the staff in wonderful.
    Shayla Griffin
    Always thorough.
    Tony Hines
    Your retirement timeline
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    VERY RACIST
    Martrese Payne
    Jeff Ulmicher
    Renee Rolando
    U.S.A God love all !NO USA
    Clara Winston
    u5218u7389u8d24
    Tigu00f1or Blair
    Donald Fassinger
    Darryl Lemon Jr
    Kameron Brown
    Amber Jones
    O.G CASH
    Ruthie Stewart

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