Baltimore Social Security Office Rotunda Mall

Baltimore Social Security Office Rotunda Mall

The Baltimore Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Baltimore Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Baltimore Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Baltimore Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Baltimore

    You have other Social Security Offices in Baltimore

    Baltimore Social Security Office, Edgewood St

    1531 S Edgewood Street, Suite S

    800-772-1213 More info

    Baltimore Social Security Office - Park Ave

    1010 Park Ave, Suite 200

    800-772-1213 More info

    Baltimore Social Security Office Hospital Dr

    6820 Hospital Dr, suite 100

    800-772-1213 More info

    Baltimore Social Security Office Wabash Avenue

    6100a Wabash Avenue

    800-772-1213 More info

    Baltimore Social Security Office - BelAir Rd

    2401 BelAir Rd #106

    800-772-1213 More info


    20 Reviews For Baltimore Social Security Office Rotunda Mall

    Taylor Roberison
    Needed my name change after marriage. No other SSA office answered but them. The sweet lady on phone let me know I only needed to mail my passport, application plus copy of my marriage certificate in for a name change. Mailed it in on a Friday, and it arrived on a Monday. Got my name changed and original documents back on Thursday. Super fast and easy process. Deserves more than 5 stars!
    Matheus Riqti
    I live in Mountain View, CA and I applied for Social Security Number in local office but I don't have received yet the card. I already called the local office, they said the card was sent from Social Security Headquarter Baltimore and it will take 14 days. I also asked the local office they said it was already sent on April 15, 2022. This is already more than 14 days and I'm not received the card yet. What happen? Why you take so long?
    Laasia Howard
    Sooo unprofessional I been waiting for my paperwork since January I finally get my paperwork in March but the deadline to get it back to them ends tomorrow like how is that and then thereu2019s no fax number also I canu2019t even contact them cause of the number they have on file doesnu2019t ring or anything
    Leah Vandoloski
    Sent requests for W-2 copies 8 months ago. No word until I checked in on it 2 months ago and I was told there was no further info. Got paperwork today saying they could only send info for one of the years requested. Of course, no refunds. So you blindly mail in a request with your card info, they charge it, and you wait for months without even knowing if you'll get what you requested. A waste of time and money. Customer service reps were nice enough though.
    Camille Gustus
    They agent was so nice and patient with me. She forwarded my call to my case workers private line for me to leave a detailed message. I very hopeful that they will assist me in having my payment expedited because of the uncertainty of how much longer I have. Iu2019m very grateful for the assistance that I received.
    Consumer Resource
    Phone service is the worse. Representatives are so unprofessional and short with responses. I guess they want to get back to the television program they were watching before they took the call. I hate calling here but its the office I'm supposed to call as it relates to my address. I wish there were oversight and regular observations of calls.
    CJ Gemini
    Arrived around 930 didn't get seen until 955. Staff is decent at best. My only tip is to CALL before going. Advise what you need done and ask EXACTLY what you need to bring. After that get a name of who you spoke to. One person told me one thing when I got there, a rep over the phone told me another after I left.
    Noreen Mingey
    I just got off the phone with a customer service rep named Terry. I intended to take the survey after the call but forgot and hung up. I'd like to just tell someone how professional, helpful and courteous Terry was to me. Wish I knew his last name but hopefully there's only one Terry in that unit. Thank you.
    Deborah Brooks
    I would like to sayI would like to say the young lady I'll talk to this morningShe was very helpfulAnd I appreciate her serviceI'm sorry I didn't really understandWhen she said her nameI would like to thank a service
    Willette Webb
    The last time I was there was on Friday August2,19.I was seen by the same woman,a always criticizing me and putting me down!She really gets off on it!I was beaten and robbed October of last year and my son's checks were taken in the purse snatching,This year on July1,19.She is still rubbing that in my face(about a dozen times,at least!)Human beings makeistakes,i don't deserve to be demonized!You have a Security Guard that stands very close to the clients with his back to you and listens to your personal business,then smirks and gossips about it!The lady that waits on me cuts across me twists things that I say and cuts me off while I'm talking and reverses things that I say!
    Derwin D. Brown Sr.
    Convenient location and easy to get to close to subway and bus line.
    Noreen Mingey
    I just got off the phone with a customer service rep named Terry. I intended to take the survey after the call but forgot and hung up. I'd like to just tell someone how professional, helpful and courteous Terry was to me. Wish I knew his last name but hopefully there's only one Terry in that unit. Thank you.
    Sunny Shamim
    Good service,02/19/20 2.40 pm window 22 lady was very nice and polite, Thank you..
    Shaunte Harmon
    Very rude people worst customer service ever
    Prahalad Varma
    The service here was simply awesome. People here are all really helpful and friendly.
    jamie seymore
    There ticketing computer was down when i went to kinda hectic. But they still had a system and got me out pretty quickly despite of the handicap.
    Lee Wasserman
    Thought it would be like going to the mva but it was surprisingly friendly and the staff was very helpful. Whish I could remember the gentleman's name that helped me .
    Candy Berry
    Itu2019s so slow for A number but fast for G .nItu2019s takes more than 2hrs for A number.
    Cheryl Brown
    Didn't have to wait long, person I talked to was very friendly.
    Willette Webb
    The last time I was there was on Friday August2,19.I was seen by the same woman,a always criticizing me and putting me down!She really gets off on it!I was beaten and robbed October of last year and my son's checks were taken in the purse u2026

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