Chicago Social Security Office – West North Avenue

Chicago Social Security Office – West North Avenue

The Chicago Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Chicago Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Chicago Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Chicago Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Chicago

    You have other Social Security Offices in Chicago

    Chicago Social Security Office - W Lawrence Ave

    2127 W Lawrence Ave

    866-614-4761 More info

    Chicago Social Security Office

    8658 S Sacramento Ave

    866-614-4761 More info

    Chicago Social Security Office - Cottage Grove

    6338 S. Cottage Grove

    866-614-4761 More info

    Chicago Social Security Office S Ashland Ave

    4631 S Ashland Ave

    866-614-4761 More info

    Chicago Social Security Office - W Fullerton Ave

    3260 W Fullerton Ave

    866-614-4761 More info

    Chicago Social Security Office

    9715 S Cottage Grove

    866-614-4761 More info

    Chicago Social Security Office - Veterans Square Plaza

    4849 N Milwaukee Ave, suite 600

    866-614-4761 More info

    Chicago Social Security Office - Ralph H. Metcalfe Federal Building

    77 West Jackson Blvd, suite 300

    866-614-4761 More info

    Chicago Social Security Office - Pulaski

    2416 S Pulaski Road

    866-614-4761 More info

    30 Reviews For Chicago Social Security Office – West North Avenue

    Maxine Bailey
    I called about adding some information to my social security account and they hung up on me after talking for 3 minutes and leaving me on hold. the National number is much more useful
    Dulcu00e9 Apple
    Man. Listen. If I could give this place ZERO STARS I would.n1. THEY NEVER ANSWER THE PHONEn2. Because they never answer the phone, itu2019s rare that you can actually SCHEDULE AN APPOINTMENT!n3. Had me on hold for 3+ hours so many times. Doesnu2019t matter if itu2019s Monday or Friday.n4. Took them FOUR MONTHS to mail my social security card, LOST my mail in the process.nIN CONCLUSION this place is a literal waste of time.
    yonina jones
    Never able to get an appointment. Staff members never calls you back when you leave messages. I was on hold for an hour and had to hang up
    T. Encarnacion
    The staff were very helpful, security gaurd directed me to the right direction, I got my number, filled out my application, and waited for about 5 minutes and was called to a window they requested my state I.D. and in about 2 minutes was given a receipt and left. Overall a brief and painless experience.
    Theresa Roberts
    Information regarding deceased spouse benefits vs receiving my benefits was incorrect. I was given the right information by calling the 1800 number. Following the information they gave me would have been a lost in benefit money. I am not sure if I would use this office in the future.
    tara squid
    Make sure you call, because the hours aren't updated at all! After getting the run around on which documents are acceptable, every office closes at noon. What kind of office is only open for three hours on a weekday?
    Everliner Smith
    Been sitting in the office for almost 3 hours and still waiting doesnu2019t make any sense so unprofessional
    Lidiia Byzina
    Staff are friendly and helpful, especially the security guy. Waited ~40 mins in line.
    Derrick Sutton
    They were very helpful and I didn't have to wait long.
    Dallas Bradley
    Thank U for the Good Customer Service...... Every 1 was very helpful. In &Out
    Dorzell Jackson
    Every time I go there , I don't have to wait long an they give me what I need
    Pretty Quick Services Just Calling They Don't Answer And The Security Guard A Punk A Talk About Ppl Who Are There Visting Aka Mr Trouble Maker.
    Corlyn Jacobsen
    Always in and out. Quick. No problems. Very accomodating. Will use this office regularly.
    pamela enriquez
    Easy and fast ! Wonu2019t give it a five only because the facility smelled of urine.
    Jarell Moore
    If you have all your information right they will help you so quickly your head will spin.
    Jennifer Parker-Bell
    I went to get personal life information, The staff was very good helpful to me.
    Angelica Reese
    Every time I call know one Picks Up
    patricia gatlin
    Pretty Dee
    Very prompt and professional. I was in and out.
    Larry Evans
    Great office very professional,,
    reggie butler
    It's help out fr.
    Ashley Marchan
    Very friendly staff :)
    Christopher George
    Lamar Lee
    Needs remodeling ASAP
    little wolf
    Good service
    Jay Morgan
    ChiquitaJuicy Lipsey
    Kyiomi Martin
    Z ozi
    Larry Davis
    Lynette Spencer

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