Chicago Social Security Office – W Lawrence Ave

Chicago Social Security Office – W Lawrence Ave

The Chicago Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Chicago Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Chicago Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Chicago Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Chicago

    You have other Social Security Offices in Chicago

    Chicago Social Security Office - West North Avenue

    5130 West North Avenue

    (800) 772-1213 More info

    Chicago Social Security Office

    8658 S Sacramento Ave

    (800) 772-1213 More info

    Chicago Social Security Office - Cottage Grove

    6338 S. Cottage Grove

    (800) 772-1213 More info

    Chicago Social Security Office S Ashland Ave

    4631 S Ashland Ave

    (800) 772-1213 More info

    Chicago Social Security Office - W Fullerton Ave

    3260 W Fullerton Ave

    (800) 772-1213 More info

    Chicago Social Security Office

    9715 S Cottage Grove

    (800) 772-1213 More info

    Chicago Social Security Office - Veterans Square Plaza

    4849 N Milwaukee Ave, suite 600

    (800) 772-1213 More info

    Chicago Social Security Office - Ralph H. Metcalfe Federal Building

    77 West Jackson Blvd, suite 300

    (800) 772-1213 More info

    Chicago Social Security Office - Pulaski

    2416 S Pulaski Road

    (800) 772-1213 More info

    30 Reviews For Chicago Social Security Office – W Lawrence Ave

    Emily Whittet
    Be aware this office is currently still not open to the public as of January 2022. They DO have a physical drop-box, where you can leave your completed applications and materials, but you have to get the security guard to let you in in order to access the drop-box... which is a bit odd. It's been over two weeks, and I still haven't heard anything or received any of my original materials back. We'll see...
    deer chimera
    Do not bother calling, no one answers the phone. Instead complete an online application on the SSA website (make sure it is the official site and not a scam) and go in person. I went today may 16, 2022, and despite the sign outside, you do not need an appointment to enter the building. You will be directed to sign in and receive a ticket. Waiting time was about 30 minutes for me. Bring a book cuz u cant leave to do errands or u may lose ur spot. Btw tall white guy at window 6 was really nice and efficient. Pretty easy process.
    B S
    It has been 4 days since Iu2019m trying to make an appointment. They donu2019t answer the phone, and if they answer after 30 min they just hang up on me every time while Iu2019m talking. Could not make an appointment! Do your job ladies, that what you are getting paid for with our tax money ! And yes they donu2019t even tell their name!
    Gursimran Sandhu
    While booking the appointment took me 3 days, I must say once I got the appointment it was a very smooth ride. The security guard was helpful and greeted me nicely. The lady who took care of me at window 14 was very kind, and helpful.
    Jelena R
    My experience today February 24/2022 at 9:15am when I called nice and decent asking for help and explanation, a lady answered the phone, she never told me her name but insisted on subjects I did not need to ask or know about, refused to tell me her name as I objected on her way of talking to me, so I said Good bye, but I called again 10 minutes later, she recognized my number and voice so she pretended different voice. I told her my name and asked her name - she hesitated, and after my persisting, unwillingly she said SSA Mrs Miller, and I wonder. She told me she could do something to my data there. Can she? As she left me upset and shivering - than she called me back - pretending a different voice - OMG, she made me a Bad Day without my intent.. Never again there. Is she the only one working there?nWhat a humilation, stress and tears.nnJ.RadnichnNotary Public Mobile& ApostillenCourt Interpreter Medical& LegalnEnglish/Bosnian/Russian/Croat/Slovene/Italian
    Valu00e9rie Zorn
    Very fast service, 20 min wait, 10 mins at the counter. Very nice gentleman, helped me with everything I needed and even had some light conversation. He's a star public service employee!
    Mukhtat Mohammad
    One of the very bad services we were their may 3rd 2002 around 3.40. Lady works on front window she didn't help at all because they close at 4pm. She gave us lame excuse not to proceed because it will takes her time.
    Bernice Harrison
    Called the social security office today and was on hold for a while before someone answered a rep by the name of MS. MILLER was so helpful and nice she really helped me with all my issues this is the second time she has helped me. MS.MILLER KEEP UP THE GREAT JOB ud83dude0a
    erica jones
    Rude and unknowledgeable employees!!!! Was told the wrong information!!! I submitted what was asked of me just to be denied my sons ss card. Resubmitted the new info requested and they claim they never received it. Hire new employees who actually care!!!!!!
    Manisha Patel
    I have been trying to call them to make an appointment with them since last 3 days and every time I call I am almost on hold for 30 mints and once they answer the phone without listening you they just keep hanging up on you or either transfer your call on voice message. Such a horrible customer service.
    Karen Kyabega
    I called just for a simple question but they ignored my call, ended it consciously and redirected me to someone who is out of office. We pay several taxes for us to be heard and served, and to be ignored.
    roberta garner
    Although the office seems under-staffed, especially after Covid, they make an effort to be helpful--Ms Mora helped, and especially Ms. Lopez!
    Mom Mia
    Website showing office hours but when I went to make a transaction the guard said we are not open and told me call the this number and closes the door. Itu2019s scary where your contributions go.
    Finlay Sarafa McHale
    If you are trans, come with their own policies annotated because they will try to refuse legal services.
    Krystin Gooden
    Horrible I've been calling for the past 3 hours a women answered and told me they were closed and she couldn't help me without further hearing me out only to tell me she was going to transfer me to someone who could help which led to her hanging up so I called back been on hold for over a hour and then someone pics up n has me on hold for another 30 minutes only to hang up on m this is nuts
    Paulo Vieira
    if I could give less than 1 star I would ,they don't even bother to pick up the phone , I've never seen worst horrible customer servicenBut they are very fast taking your money
    Mohammed Siraj
    Very unprofessional and disrespectful staff itu2019s really hard to get appointments Custumer service always busy.
    Clara Maceyras
    One agent told me that they sent me my id one month ago. I told we her today and she said the same. I told to other agent today he said me they donu2019t receive my card yet when I try to explain him the problem he hanging me to rude the is the person that serve us
    Tati Raz
    At least now theyu200b have the tickets numbers automatic dispenser,where you put your information. It's gets busy. Line before they open. But that's what it is. Waiting area is clean and new. The workers are helpful and polite.
    Rowland R Mwakibete
    It is unfortunate that you are not given a chance to speak. Unprofessional staff and expect them to hang up on you without getting no answers.
    Carolina Roman
    I called to see about getting a corrected social security card but unfortunately I did not qualify for an in person appointment. I was instructed to leave my original documents at a drop box located within the office. This drop box is available from 9am-4pm on Tuesdays and Thursdays only. Also, if you should opt this route, there is a security guard that must open the door and accept your docs to leave in the drop box. He mentioned that I could follow up in 3 weeks to request a status on application.nn3/3- UPDATE: I received all of my original docs (woohoo!) but nothing else so I contacted the office to determine if my application was approved (which it was according to the representative). He mentioned that the turn around time to receive original docs is 2 weeks and 4 weeks to receive a new social security card.
    Woody Dee Tea Teaw u0e27u0e39u0e49u0e14u0e14u0e35u0e49u0e14u0e35u0e41u0e15u0e48u0e40u0e17u0e35u0e48u0e22u0e27
    People that work there, please remember the day you took a job interview and be kind to others in this difficult time.
    Esther Lande
    This office has the WORST customer service! There is one lady -Miller, who is very unpleasant and rude! We are not asking for free service. The tax payers of Illinois paid to receive services and we should receive them with kindness.
    AF F
    Tried to ask a question over the phone. The lady was hostile, unwilling to listen and unhelpful.
    Zoran Mirr
    Whoever answered it was very rude and just hung up on me I had a few more questions but he just hung up on me unbelievable what service
    Sunjoo Kim
    I thought they were open now because it says so on Google maps. But no. They are still closed and you need to call and make an appointment. Hope you don't make a mistake like me and waste time.
    John Welsh
    I had a very helpful and easy experience when I made a visit here. The agent who helped me was extremely kind and went out of her way to make sure I got what I needed and all my questions were answered. I was treated with kindness, respect and dignity. The process was efficient and based on the time of day and how crowded it was, my 30 minute wait time was well worth it.
    nina trilisky
    Today I was called to SS office at Lawrence in Chicago because on line there no information I had to know about my account. Ms Miller was so rude to me and hung out on me. ud83dude44
    Carol Lloyd Neill
    Very polite and helpful. Only complaint is the on hold music is awful!
    Harald Mu00e4hr
    Very good service, short waiting. I was there on a Friday around 11:30. Check the Google popular times before you go there, worked pretty good for me.

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