Memphis Social Security Administration Monroe Ave Memphis

Memphis Social Security Administration Monroe Ave Memphis

The Memphis Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Memphis Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Memphis Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Memphis Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Memphis

    You have other Social Security Offices in Memphis

    Us Social Security Administration Memphis South Third St

    3461 S 3rd St

    (866) 336-2212 More info

    Memphis Social Security Office Austin Peay

    3602 Austin Peay Hwy

    (866) 336-2212 More info

    30 Reviews For Memphis Social Security Administration Monroe Ave Memphis

    Sabrina Barreto Nino
    Just called today and the girl that took my call was so helpful and nice! I was so thankful because I was so scared by all the negative reviews. Very happy with the service, and I wish I remembered her name. She was great!
    Dawn Marshall
    Very unprofessional! The hold times are long and then they pick up the phones and don't say anything until the phone disconnects. Good customer service is hard to get these days. Get a new staff since the ones currently occupying this office don't want to do their jobs. Pitiful!
    mitch dillingham
    They Have For A Long Time Withheld My Back Payments And Given Me The Run Around At This Office At 1330 Monroe Avenue, In Memphis Tennessee. Warrants Are Being Issued At This Hour For The Arrest Of Fourteen Of The Ones There Including Tigeru2026..??WhonJust Lied To Me On 4/13/22 At 233PM & Claimed His Name Was James. I AM Coming For You Boy. $2.183 Billion Out Of The US Treasury If I Donu2019t Receive My Back Payments By 4:30 On4/13/22. And Given To The Country Of Germany.
    Raquel Smith
    The front desk guy is so rude and has bad attitude. I tried to ask him something. He DID NOT help me out and just tell me to u201cLISTEN LADYu201d. However, the window staffs are so nice. I donu2019t know her name, table 12 lady is super friendly and helped me to find my window.
    Dana Johnson
    Horrible service you canu2019t speak to no one . They donu2019t answer phone in serious situations . Just horrible
    Brittish Capelle
    This is the most unprofessional, incompetent place I've ever dealt with...I submitted an SS-5 form twice , along with my actual drivers license and birth certificate .Your documents you send are to verify the info is correct, they are not dotting their i's nor crossing their t's to verify anything, IRS rejected my tax return because SOCIAL SECURITY still isn't updating your date of birth...The 2nd time I sent the form and I included on a blank sheet of paper and made them aware to update my date of birth. They still haven't followed proper security protocols to verify anything. During their 35.5 hours a week worked ,they're working based on their subpar pay grade that they receive..Please do an audit !
    Jason Stiffler
    I went to work on disability at a temporary service.they said I'm able to work and cut me off after combining random income statements.your past don't effect your futurenThe Ticket to work is a way for them to say you able to work.Ssi has so many holes in their can call a rep.they change your payee without investigating who called on the phone?they working from home.letting people use your stolen information to use it against called and ask? Where's my check.they say someone changed your payee?
    Beautifully Rated
    terrible service!!! they're answer the phone & put you on hold for long period of time. sometimes they'll pick up & then hang up on you. DO BETTER!!!
    Corey Hunt
    I had to go there for some paperwork that I had received through the mail and filled out. I was there for about 20 - 30 minutes and everything was taken care of. I was told to go to this SSA instead of the other 2 and I'm glad I was referred here. I was very happy with the way things were handled and the quick service. If I have anything else that needs taken care of through them I will gladly go back to this SSA.
    Michael Choi
    This office review was not good, so I went to MS office. They are great, but MS office told me I had to go to Memphis office, because of my address.nI don't know why this office has only 3.9 stars.nFirst of all, the location is great. Only a few blocks away from the freeway. The second, the security is very friendly and very helpful. The third, three persons helped me and all are very nice and very professional. My issue was not solved for five months, but everything were solved in an hour.nThis office is the best. If I can, I want to give ten starts.nThank you all who helped me.
    Olivia Olguin
    Phone Service Only but no one answers the phone! Unacceptable service!
    Babs Thom
    My first time going. It was not so bad. I had to wait for maybe 45 minutes and then they called me back, sat me at a computer and helped me when I had a question. I'm sure they are overworked and understaffed. They were nice to me.
    Lele R (Honey Bun)
    Whoever said this place has efficiency is telling a lie. I sat in that office almost 3 hours on more than one occasion. Only to be told to have a seat back in the waiting area and wait again. They will overlook or not call your number so please pay attentionton.If ai hadn't been looking at the log they wouldn't have called my number or name. I dread that place alot. We have disabilities and if your in pain you have to sit it out.
    Long wait! 4 hours usually. whenever i receive a notice in the mail I have to go to the office pull a number wait 2 hours then i'm called to the back explain what i want then go back to the lobby and wait to be called by a 2nd person. SO ridiculous
    Bobbie Morris
    Been calling for weeks to get my Agent on the phone. He never answer the phone nor call you back.
    Rhonda DeMoney
    I dealt with a wonderful lady. I believe her name was Mrs. Shaw. She was so polite and helpful. She answered every question and very patiently took care of what was needed.
    Olyvia Jordan
    Great place we were in and out in less than an hour employees were very fast and the gentleman that serviced us was so friendly and fast went in expecting the worse and was very satisfied although it was quite a few people in there they moved very fast
    Marie Crump
    They are mean people there that told me to get a job I'm like how I don't have a babysitter for my baby girl u2764ufe0f
    Ravida Webster
    Not able to reach the person needed to speak with.
    Hernu00e1n A. Silva-Zetina (H. around the world!)
    Bad and nasty attitude whether in person or over the phone. Very long waiting times
    u2022Sophia Bearu2022
    They friendly in person, but they are rude as hell on the phone. They act like they will give message to superviser, but he never call or respond back. I hate dealing with this office.
    Komal Trivedi
    Worst place, never pick calls up! They need to change their phone system.
    Gisella Milagros Sanabria Fuentes
    Very fast and friendly customer service, helpful. I prefer to go back to this location even is far from me than going to the one on Austin Peay.?.
    Carlos Herrera
    Lazy people they don't answer the phone to make appointments.
    Ramona Johnson
    I like this location. The service here is great and you don't usually have a very long wait.
    Sharcreta Smith
    This may be the bet SS office location that your going to get in this city. Whatever you do please avoid the S Third St location. Terrible service and horrendous wait times each and everytime never fails!
    Truth Teller
    They will try to wait out your patience so you will walk out and the security are bullies been here for 2 hr when it's was only 2 people ahead of me and still waiting
    Hillary Stacker
    Decent service. Workers do their best to get you in and out.
    satyakam sahoo
    Had good experience here. Less waiting time. Fast and good customer service.
    Jonathan Worsham
    It's a dis service of not able to go right in

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