Unemployment Insurance Bureau

Unemployment Insurance Bureau

The Albuquerque Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Albuquerque Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Albuquerque Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Albuquerque Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Albuquerque

    You have other Social Security Offices in Albuquerque

    New Mexico Department of Workforce Solutions

    401 Broadway Blvd NE

    (505) 841-8431 More info

    Albuquerque Social Security Office

    4300 Cutler Ne

    (505) 841-8431 More info

    New Mexico Human Services Department

    1711 Randolph Rd SE

    (505) 841-8431 More info


    30 Reviews For Unemployment Insurance Bureau

    brandy kristine
    I've tried calling you guys a bunch of times In the past few days because my unemployment account has not changed and I'm sitting here broke.. I have NEVER not once been able to speak to you ppl on the phone and I seriously need help. This is not ok. We should at least be able to send a call back number and you put us on a list to call us back in the order which you received it or something.. Some of us are sitting here wondering why we cant file our weekly claims and just screwed.
    Julie Mares
    There is definitely a technical issue going on at the unemployment office. Their phone system is broken. No one answers and live chat does not have the correct answers or just replyI don't understand your question.Exactly what is going on with this agency while thousands of people are relying on competency and just get put off. I've called at 6 pm and still get the same message. I've called at 10 pm and still get the same message, I have also called early morning before they are due to be open, and still get the same message.
    Joshua Bress
    basically homeless because they don't pay and then when they finally do its in the wrong account and you cant access your money. TRY calling them its a JOKE nearly impossible to get ahold of them. Then you do and you dont get NO WHERE!!! NEGATIVE STARS
    Kelly Geha
    They NEVER answer the phone. They send you to the automated system telling you to call back, even if you call right when they open. I wish I could give them 0 stars. I donu2019t understand how this is acceptable with them.
    Tom Berreth
    Just like all the other reviews! ZERO STARS Their call center disconnects you after you follow of the prompts...I am unable to speak to anyone!! I sent an email and they replied call the call center who never answers. REALLY! USELESS operation if cannot talk to them. I have 7 pending in INBOX but it shows zero correspondence in the INBOX...HELP PLEASE!!
    Priscilla L
    Absolutely no way to reach a person if you have a question, and the AUTOBOT system online has only 3 predetermined questions and none are helpful. Tried to call everyday several times a day and after entering SS# it tells you no one is available. .. This the worst if they would have a phone system that would call a person back that would be helpful. They cannot blame Covid for this horrible a response, they are forcing people to go to their office for help due to lack of online, email or phone help.
    Michael Greene
    One of the most distruptive agency here in new mexico. They have not been open since the pandemic, and they don't answer any of their calls. They are the most incompetent, corrupt, unregulated agency in the state.
    Audre Holtz
    Iu2019m sure you guys have a massive number of problems and callers but seriously the fact that even when we reach you after the 203rd call in a day, we have the most useless help, hardly an explanation and a person who sounds like they could care less about it.... I donu2019t wanna be talking to you guys either. Honestly tho thanks for adding 100 more pounds of anxiety and stress.
    Anyssa pacheeks
    I've been trying to call for weeks and no answer. Even call right away in the morning and no answer. Don't rely on them if u need a job get one. They really need to change their system now it's annoying that they think this system works for people. Just get a damn phone that you can leave a voicemail at least. No it's all part of their plan to me.
    Maria Gonzales
    Phone system is v. poorly set up. Obviously people calling need help. The system does not allow you leave a message so someone can get back to you, and no one ever answers. It is a farse. This government agency ought to be ashamed of itself! Why have I qualified for UE benefits but still not gotten any in 6 weeks??? Worst government office experience ever. Booooo
    Julian Garcia
    You will be lucky to ever get someone on the phone I've been calling for weeks and nothing. horrible service
    Alan Price
    I keep trying to call because the online is horrible and after I put in my social security number they tell me to call back later. I need to provide for my family and am not gotten anything back from them cause I'm having issues.
    Stephani Denardi
    If I could give negative stars I would.. Iu2019mnConvinced not one person works in the office or answers phone lines!!!! And Janet the chat bot is awful. People are really suffering waiting for claims and not one person to help!!!
    Paul Ortiz
    Horrible customer service I've been hung up on a few times and have to get back in-line with their phone system and pray that u get through
    Donna Rogge
    Been calling like hundreds of times a day with no answer and then they just hang up on you
    Carrie Newman
    They never answer the phone I am starting to thank that it just a empty building.
    Damion Galbraith
    I have called hundreds of times. I call at different times of the day and Nothing. I feel like this is set up to intentionally deter people and it is disgusting.
    Zacciah Hanson
    I wish i could give them zero stars. I've called at least a hundred times and never once heard from them.
    jaime g
    I have called and called hundreds of times and can never get through!!! I seriously need to speak with someone because I haven't received benefits in weeks!!!
    Catara Tortalita
    Canu2019t believe you canu2019t even just give a callback number.
    Paul Ortiz
    Horrible customer service I've been hung up on a few times and have to get back in-line with their phone system and pray that u get through
    Trista Lopez
    No one would answere my calls after so many times I would call!
    Robert Donez
    I agree this is the worst public office writing the governor today!
    Judith Bush
    Swallowing broken glass is easier than dealing with this place.
    Lance Madrid
    The state needs to get this sector together bad.really sad come on new mexico!!!!!!
    Kendell
    They need to hire about 100 people to answer phone calls because nobody ever answers
    Jelani Williford
    They never answer the phone
    Stephani Denardi
    If I could give negative stars I would.. Iu2019mnConvinced not one person works in the office or answers phone lines!!!! And Janet the chat bot is awful. People are really suffering waiting for claims and not one person to help!!!
    Kristinaaa C
    Iu2019ve been calling for weeks now and no one answers. Why? What is going on?
    Nisa Kaneki
    I can never get anyone on the phone I've been trying for 4 months

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