Indianapolis Social Security Office

Indianapolis Social Security Office

The Indianapolis Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Indianapolis Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Indianapolis Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Indianapolis Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Indianapolis

    You have other Social Security Offices in Indianapolis

    Indianapolis Social Security Office Network Pl

    6745 Network Pl

    866-592-2812 More info

    Northeast Indianapolis Social Security Office

    5515 North Post Road

    866-592-2812 More info

    30 Reviews For Indianapolis Social Security Office

    Our World
    Very safe, friendly, and fast service. Be sure you leave all weapons home including anything sharp or it will be taken at the door unless you take it back to your vehicle!
    Dee Burnett
    Nice helpful employee. Went here for my sons replacement social security card. Let me say the security guard in the social security office was just the sweetest. He was helping people get signed in. I overheard him offering to hold an older gentlemans ticket for him so he wouldn't lose his spot. The older gentleman needed a quick snack due to his blood sugar. Good guy with a positive attitude ud83dudc4d
    Jeff Cuzzort
    The only reason I gave one star is so I could voice my opinion. I've been calling for over 3 months and leave messages with my rep. Never a call back. I'm trying to find how receiving a small inheritance will effect my SSI. No one will answer or call me back. I'm sure they will be very quick to penalize me for not knowing what I'm supposed to do by no fault of my own
    joseph valenti
    It is IMPOSSIBLE to contact anyone in the downtown SS office. I have tried calling them many times to find out if they are open, or at least to get an appointment to see someone about a social security replacement card. Everyone in the country is working, but they are stillworkingfrom home. Please, the pandemic is over. Get to work.
    Kelsey Clark
    Just went on 4.11 22 for a name change. Went just after 9am. No problems whatsoever. Was in and out in 5 minutes. Everyone was very nice and helpful. I was dreading it after reading these reviews!! Haha! But it was just fine!!
    Brian Vannorman
    i been trying to get my social security card for the past 4 weeks I been trying to call no answer, I try online it keeps saying it suspended personal information, I went up to the social security administration office several times to make appointment and try calling for appointment, I requested the forms to be mailed to me over 3 weeks ago.... WHY CAN'T I GET MY SOCIAL SECURITY CARD REPLACED.. OMG
    Erika Viridiana
    First week back after more than a year of being closed. Well, seems like the lady in window #5 was having a bad day or wasnu2019t enjoying the returning to work. Unprofessional, unhelpful and rude.
    Guy William
    They dont answer the phone, I've been waiting for my social for 3 months. And when you do get them on the phone they try and rush you off all while pretending to note things.
    Torrijos Valle Keyry Noemy
    I am totally fascinated with this office, the staff was very nice, especially the man who attended me to go to the replacement office of social security, everything was very fast
    Danielle Wilhite
    For two months I canu2019t get a hold of anybody. You canu2019t go in to change your name anymore and nobody will answer the phone. It doesnu2019t even put you on hold. Itu2019s says theyu2019re busy and hangs up. And I canu2019t send an email either because every time I try it says unable to process request. This is ridiculous and people need to be able to get their names changed
    Tierra Bell
    Monty Multani
    Trying to make an appointment to apply my daughters Social Security card itu2019s been more than one month calling so many time no oneu2018s make appointments. Please do some work
    Kelli Davis
    I recently reached out with a question regarding a name change after marriage & was able to speak with someone very helpful. The wait time wasn't bad, less than 5 minutes and the call was quick as well. My concern was an easy one, but thankfully it was pleasant. I unfortunately guess the best service will depend on the need and time of day-
    Mariana Morales
    Iu2019ve called multiple times in the last two weeks and have not reached anyone at all what so ever. Always getting hung up on after 5 minutes of waiting.
    jean rolet
    phone just kept ringing ( O Well There goes Customer Service Out the Window!!) Wasted 15 mins. The hung upu2026
    Your Name
    I didnt have one. You cant just wall in there anymore you have to make an appointment.
    Mario Harrington
    I was on hold 3 hours earlier this week. Never did get to speak to someone
    Joshua Wilcoxon
    went in person told me to call ive called before so idk what to do
    Alisyn Lewis
    I have been trying to get ahold of someone from here for like 2 weeks. I am needing to change my last name and since they aren't doing in person stuff I have to do it through the mail. I have everything I need but I am needing the exact address for where I am to send it to. I keep being put on hold and don't have time to sit on hold for an hour. Their hours are my work hours so I can only do this on my lunch break but everytime I call I don't get anyone! This is ridiculous. Currently been on hold for 20 minutes now and have to go back to work soon. I would like to get this done before my baby arrives in December.
    Hani Izem
    Get back to work you lazy ? No one is answering the phonenYo some of us here need the documents to work. I mailed my ID and my passport I hope there will be no emergency to where I need my passportnHurry up
    Judy ShawROSE
    They are never there or there not answering the phone anymore I haven't been able to reach them for almost 2 years this is crazy ud83dude26ud83dude26ud83dude26
    Dale Rebennack (BigDaddy)
    The music off and on for 10 minutes they put me on hold, then I guess at 12:05 they went to lunch then phone just kept ringing ( O Well There goes Customer Service Out the Window!!) Wasted 15 mins. The hung up...
    Chantel Finkton
    Not sure why they thought it would be a good idea to be closed to the public during a pandemic, as if this isn't when people are need of their help the most. Would have made more sense to be open by appointment only, but that's not what's easiest for them. Now I have to wait over a month to get my name changed!
    Michelle Mann
    Got the runaround in the office and mailed back all documentation required, but they state they do not have he paperwork and then CV19 hit, so all in-person appts were suspended. Have tried multiple times to reach someone via phone. I get left on hold for over ten minutes and then it disconnects, every single time ud83dude21
    Amber Thomas
    If you guys don't want to talk to us on the phone and keep hanging up, acting like you can't hear nobody. Then set up where we can make appointments online.
    pat mccarty
    All I was attempting to do was track where my replacement S S card was. The lady put me on hold for 20 minutes. She never came back on the phone. Only these people could take such a simple request and turn it into such a long and drawn out process. Itu2019s a shame. Theyu2019re slow lazy & thereu2019s no accountability.
    ali jariri
    They keep you on hold for more than 40 mins and the. Hang-up !!
    J.R. Haner
    Couldn't have had a better experience at this location. I had an appointment time and was called within 5 minutes after check in. The person who helped me was Mr. Murphy. He was very professional and answered every question I had. It was also great to speak with someone who spoke English as their primary language. My biggest problem was finding parking.
    Mandy Dahl
    Clean, organized, and didnt have to wait very long to talk to someone without having an appointment. Got my son's disability check switched to a different account in which it will be deposited. Helpful & nice customer service.
    Waited almost two hours to drop off paperwork that was requested by the office and was told they did not have time to make copies of my original court documents. I work and have to take time off to go there and now have to go another day and try again. Maybe have someone that can answer questions so that people don't waste time.

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