Waukesha Social Security Office
- Address: 707 N Grand AveWaukesha, WI - 53186
- Phone: 866-220-7885
- Fax: (833) 597-0052
The Waukesha Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.
Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Waukesha Social Security Office.
If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.
If you visit the Waukesha Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.
Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.
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Top online services you might receive
You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:
Apply for Benefits
- Apply for Retirement Benefits
- Apply for Disability Benefits
- Apply for Medicare Benefits
- Appeal a Decision
Review Your Information
- View Your Latest Statement
- Review Your Earnings History
- Estimate Retirement Benefits
- Check Application Status
Manage Your Account
- Change Your Address
- Set Up or Change Direct Deposit
- Print Proof of Benefits
- Print Your 1099
Frequently Ask Questions at Waukesha Social Security Office
Can I apply for Social Security benefits online?
Yes, you can do your application at www.ssa.gov.
How long does it take to get a Social Security card?
As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.
How do I change the name on my Social Security card?
You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.
How to replace a stolen or lost Social Security Card?
You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.
Can I schedule an appointment with Social Security through this website?
No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.
30 Reviews For Waukesha Social Security Office
Juan Alsace
I went in on a Monday morning to inquire about a procedural matter. After a five minute wait, I had my answer and required form provided by a very helpful woman, there on her first day. Returned on Tuesday with form and supporting documents. After a five minute wait a helpful young man processed my case and I was out the door. I do note that I went in person to office after the phone line proved very useless.
Sam Lewis
I have been trying to reach SSA since January for my name change after my marriage and have NOT been able to reach anyone and since nobody is allowed down there, this process has been a literally pain. When I was able to talk to someone the phones kept getting disconnected. Option to be able to go down there should be available because of situations like this. P.s currently have been waiting nearly 40 mins for someone to answer the phone. :(
D Schmidt
i've encountered the rude, condescending, insecure and obviously burned out type of assistance at the waukesha ssa in the past that others have left feedback on. unfortunately, that type or interaction leaves a deeper impression in our limbic brain structure, than the positive encounters that i think most employees there try to create. i had the pleasure of discussing my case with one such individual there today, named jordan. she was kind, respectful and patient with my questions about ss. she successfully assisted me with my application. her customer service was excellent and i hold her in the highest regard. my limbic system breathed a sigh of relief. thanks jordan !
Christopher Hill
The person I spoke to, named Audrey, was excellent. I have never experienced such professional, compassionate and helpful service anywhere as this. Thank you Audrey!
Daniela Pison-Sumner
I received great over the phone service. Yes, it too a while to stay hold, but it was well worth it. The gentleman helping me went above and beyond answering my questions and was very friendly. Thank you!
Renae Petersen
Had a short wait for someone to answer. All my questions were answered and the job finished quickly
Teal Zimmerman
I called today about what my options were for changing my name on my social security card. The lady I spoke to was nothing but rude to me. Asked me if I was trying tocommit fraudwhen I asked if there was any online portals I needed to go through. I thought I was able to call and ask clarifying questions. I guess not... Very disappointed with the service.
taylor furo
I got a appointment scheduled because the SSN card for my newborn was sent out but never received. Everytime I called the people I spoke to were super vague on what I needed to bring and never told me what wasnu2019t accepted. At my appointment and older women with curly hair and glasses spoke over me wouldnu2019t let me explain my story or situation. She waved my drivers licenses in my face, told me I was a bad listener, made a rude comment about my newborn and made it seem like I was wasting HER time. I hope she gets removed from this place because as a new learning mom she was very rude and disrespectful
Crystal Poudrier
They don't answer the phones have called several times an just get put on hold
May_519
I had a phone call experience with a very nice lady today. Of course I forget her name as soon as I write this. I would like to say that she was one of the nicest people I have ever had experience with in customer service situations. She was outstanding. Very understanding of my situation.
Lori Heart
Wow, very rude clerk. Even when I went up smiling! When I asked for clarification on documents needed for a replacement card, because I was told differently on the phone (older, brunette long wavy hair, overweight) she rolled her eyes and saiddid I say that?andyou're making me repeat myselfI couldn't believe it. Incredibly rude person, in just a 4 min. interaction. She kept cutting me off. What a a horrible life one must have, to speak to the public like that. Or she HATES her job. And in front of my DAUGHTER. Shame on her. There is no excuse to speak to a person looking for help like that. One star for ease of check-in process and acceptable wait time.
Amy Monroe
I had the opportunity to visit the Waukesha, WI Social Security office this morning. I'd like to commend Nancy for her outstanding service. She was pleasant, kind, professional, caring and took the time to explain things and patiently allowed the opportunity to make decisions without being rushed. It was a lot of complicated information to take in so to be treated with such kindness and respect really meant so much. Thank you!
Emily DeLeeuw
I arrived about 15 minutes after opening to change my name after getting married. I wasn't even seated for a minute before I was called up. Process was easy. Staff was not particularly friendly, but certainly not rude. Knowledgable and prompt, however she said I would be able to change my drivers license at the DMV but I was not able to without waiting 24 hours. Overall pleased.
Sarah Zerull
People always review & make sure to write bad things. I actually had a great experience & it took only about 15-20 min & they were very fast, efficient, & pleasant. Even parking was pretty easy! So thank you kindly & you guys do great.
David Thompson
Staff is not knowledgeable/helpful at all. Staff will claim issues are resolved only to find out nothing has been fixed.
Mike Manthe
Got there at 8:52. First in line. Opened right on time or early. Got great service, questions answered, and I was done in only 5 minutes. The lady I had was very congenial and knowledgeable. Mike
Steven B
Useless waste if taxpayers money
Lori A
They shut the doors early so.....get it b4 they do.
Stephan von Seydlitz
does anyone answer the phone at this place!
Elizabeth Callan
Service was prompt and efficient. The personnel I dealt with were respectful, pleasant and helpful.
Gilane Sersted-Popanda
Knowledgeable and friendly. They're always willing to help
Jill Nickel
Answer your phones please.
NJ Casey
It doesn't say here how to contact this office. I was told to make an appt. since the drive would be very long for me, but there is no number!
Anand Kumar Krishnamurthy
Friendly staff and faster processing. Paid Parking by the next block is easy and cheap.
Nancy Eisenach
Always helpful and knowledgeable. Thank you for your help!!!
Sandy Hamm
It's a mix. Sometimes service over the top. Sometimes demeaning and showing impatience with you, when it is the SS system that can be a mess, can't communicate with itself, etc.
Emily Shannon
Very fast and friendly people who work there!
Russ Brock
The people I dealt with were concerned and knowledgable. Congrats!
Barbara Klemp
Rude people who weren't particularly well informed.
GowriShankar Sahu
Very good experience so far..