Wenatchee Social Security Office

Wenatchee Social Security Office

The Wenatchee Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Wenatchee Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Wenatchee Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Wenatchee Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Wenatchee Social Security Office

    I u201cPhillipsCreatesu201d P
    Everybody at this office is so incredibly nice. I came when it was not too busy which was perfect.nThere were 5 people ahead of me and I was in within 15 minutes. Is absolutely a wonderful social security experience.
    Bryan Verduzco
    I been trying to call for over 15 days everyday calling up to 5 times and waited 18 mins and nobody answers. How come a Government institution has this bad of a service appearantly i am not the only one complaining about this and apparently they are wont care either! They need to at least give us a way to schedule online if they dont wanna answer calls
    Jade Gibson
    We had a phone appointment for an SSI review and we were never called. We have tried calling them many times and lines are always busy, and we have been hung up on multiple times. They wonu2019t return our calls and we honestly donu2019t know what to do. We tried calling the federal SSA office, but they just redirected us to this office. My brother could lose his SSI because of this officeu2019s negligence. I feel bad for anyone disabled in the Wenatchee area. Best of luck to you!
    Adam
    They won't answer phones, they didn't follow through with my appointment they set up.nI'm now in a financial crisis, legally homeless.nBad business. Negative bank.nSomething needs to change, because I'm not the only one who has been put down by this.nWhy?
    Gregory Peters
    NO one answers the phones ,, put you on hold for several minutes , and then hang up . Answer you phones or get a different job. Like maybe mcDonalds , they have bad customer service too, you would fit right in.
    Keng Griffitts
    I recently mailed in paperwork to replace my infant daughteru2019s social security card (we never received the original). This exact office left me a voicemail requesting that I schedule an in person appointment, bringing additional required documents with me.nnI have called the office multiple times a day for the previous two weeks and not one person has answered my calls. How can I get in contact with the office to schedule an appointment? Are their phones broken? Do they know how to answer phones? Do they hate helping people?nnAlso, I mailed in my drivers license with the initial documents (which I sent over 6 weeks ago). If I am unable to get a hold of their office, how will I get that back??nnHow soon is too soon to take legal action? This is absurd.
    DiabloSlayer (823)
    Late to pay people on disability. Wont answer the phones, or they will and hang up on you without a word. Government is a joke.
    Kendra Orozco
    Is there absolutely NO ONE to answer phones there or what is going on!? Important offices like this should be up and running! Our lives havenu2019t stopped and the need for LEGAL DOCUMENTS hasnu2019t changed! This is affecting peopleu2019s livelihood! Why does it say that itu2019s by appointment only yet you canu2019t get an appointment?
    Richy Bryant
    This is absolutely ridiculousu2026 Thereu2019s no way to get through their phones. They sent my newborn sons SS card to the wrong address. Who knows who has it now. And now, I canu2019t get him insured without his SS#. Canu2019t schedule an appointment. And Iu2019m tired of that dang elevator music! Reminds me of jail! Absolutely the worst service. I wouldu2019ve given them 0 stars if I could.
    Theresa A. Durrett
    Called 3 times in a row then was put on hold, was disconnected after waiting an average of 13 mins. Each time.
    Roman Hernandez
    Called because I needed an appointment. Was told in person appointments were only for dire need, as if becoming homeless from lack of necessary paperwork from them was not a dire need. I was then laughed at when I asked how to send a fax or their fax number. Absolutely disgusting.
    Leigha Goff
    Went in and applied to be the rep payee for my children again over a year ago was given thepapers for the bank account info to submit back to them and told ID receive a letter in the mailin a week or two. No letter ever came. Called and still today the national office claims that the app is still showing as in processing and can't give any info except to call my local branch (wenatchee) and I can never get through to them to make the appointment. Such BS and a waste of time and not to mention completely absurd and causing only frustration and complication for my family all together!! Who's in charge of this location? They need to get it together!
    Jeanette
    I have called Wenatchee office since January 2020. They rarely answer. After 15 minutes the system disconnects. They lost my part b application I submitted Feb. 2020. They do not return calls.nI can continue. I filed a complaint with United States Representative Dan Newhouse.
    Cheryl Marangon
    Would love to schedule an appointment to deliver original documents as requested but I cannot get a live body on the phone to schedule. Do you really think I can trust that I would get my passport or drivers license back fi I can't even get through on a phone call to a live body?
    Cutter Wurl
    Well it's been 2 months since we sent in our marriage certificate and name change form. When we initially talked to this office they told us 3 weeks to get our marriage certificate back and 5 weeks for the new card.When we called again the lady we talked to was very combative and had a horrible microphone to speak through as we could barely hear her even on max sound on speaker. If at all possible I would recommend trying to go to a different town for your social security needs.
    Julie Garcia
    Very frustrating and un acceptable I waited for 45 minutes just to be spoken to rudely by a guy who sounds like he's in a tunnel he refused to transfer me to my case manager and insisted on knowing why I called and he wanted to continue to know more I didn't call to make friends I called to get things done so very un professional of this office someone needs to teach people at this office on how to do their job correctly
    Kelly Leonard
    Called the office today and was put in a long hold, only to be given a message to call back at another time. I was then disconnected. What a waste of my time.nThen, I called national office and was on hold for 30 minutes. When I got to an actual person, the connection was so bad that I couldnu2019t hear the person on the other line. (Not my phone as I had been in my phone earlier with no problems.) The connection was full of white noise and static. The person on the other line hung up on me.nNow Iu2019m on hold AGAIN.....this is RIDICULOUS!!!
    Hannah Cain
    I submitted my name change form along with my passport and old ID in AUGUST 2020. Was told in august it would be two weeks, then two weeks after that, and then in December told another month that they were backed up. I still havenu2019t received anything back.
    Tolkien Maiden
    The Lynnwood office differentiates between simple changes and people actually talking about benefits. Wenatchee, everyone gets lumped together. All I need to do is change my last name on my card. That's it. There were about 50 people crammed into a tiny room with no guarantee how long the wait would be. Security guard was rude. Lynnwood you had to wait but like 30-40min, not Hours! I just want to change my name so I can actually get a Job!nCorrection: I guess it's bad some days and other times it's great. Not sure if they had a different security guard today but this guy was So nice and friendly and helpful. Line wasnt too bad first thing upon opening so I was out in about 30 min. I guess Yakima is about a 1000x worse. Thank you.
    Bart Palasty
    It used to be a nightmare and an all day deal. But my last four visits were very fast and extremely informative and helpful plus I was surprised that shortly after each visit results of a positive manner occurred just as the staff had said that they would. I'm going there today and hope I have the same results as I've mentioned above.
    Patricia Boesel
    Wenatchee Wa office. If I could give zero stars I would. They never answer the phone. Continuous loop. Hours wasted.
    Jessica Esparza
    Sent my name change application with important documents a month ago and have not heard back. Have tried to call them multiple times with no response. This is getting frustrating.
    Ken McKinley
    Drove 3 hours round trip for them to not do a dam thing. The droid working the window took the information and claimed to have entered it into the system only to find out 2 weeks latter nothing was done. Now we have to repeat the process again!!!
    Bob and Diane Babler
    Just called to see if I could make an appointment with a SS Rep. After jumping through automated questions, told my wait time on the phone will be approx. 1 hr and 30 minutes. Our tax dollars at work! Since that takes me to 4:00, closing time, doubt anyone will talk to me today.
    Jarocha Bol
    Y'all need to pick up your phone! Nobody is at the building because of covid so do people not work from home and just let people suffer and stay on hold? Come. On.
    Lourdes Wolford
    Cant get anyone to answer the phone also i expetience a very rude person when im asking question make feel like im adking for their money thru all that i miss getting a full disability ive been in and out trying to see if I can get a full disability instead of parcel which I apply for full its not that they don't get my medical history but instead they just give me what they want really how can you live on that amount and sure as heg i miss the age of applying for it I really have a disappointing experence with wenatchee social security
    Emily Merrigan
    I mailed in my name change I formation after getting married and theyu2019ve lost my official documents and wonu2019t answer my calls
    Kelsey L
    If I could give less than 1 star, I would. My husband had to wait for over an hour to speak with a represenative. They kept closing the help windows and leaving before helping the people that had been waiting. That's just terrible service in my opinion.
    Robert Sprinkle
    Sat on hold twice for 30 mins and it hung up on me both times absolutely ridiculous.
    Michael Silcox
    Every time I call I get re-directed to a different office. When I go in it's a long wait to be told to call. I'm sure they will get to me in due time.

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