Martinsville Social Security Office

Martinsville Social Security Office

The Martinsville Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Martinsville Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Martinsville Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Martinsville Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 19 Reviews For Martinsville Social Security Office

    Most unhelpful!!! My Mom sets up an appointment a month in advance. Then the day of the appointment. No one called!! Finally, after 2 hours of me calling the office to see why no one contacted her.... The guy was rude and said now they have to set another appointment 2 months out! What is wrong with this office???
    Kayla L
    Been turning in my husband's check stubs every month and have to call them to fix my daughter's check because they keep cutting it cause the stubs keep disappearing. They said I didn't put the right info on there so I asked to talk to a supervisor and he wouldn't let me. Not to mention I haven't heard a thing from our case worker. This has been going on every since they shut down to the public. Also don't even try to make an appointment even though the phone system says we can. They don't mind cutting the checks fast but when it comes to fixing them, they have all the time in the world. The only one that has helped was Mrs. Cooper, she got it done in a day.
    sophia pilson
    The people that work at social security office is very rude they forever to put your work in itu2019s a shame they need people who care and they donu2019t please learn to treat people the way you want to be treated they act like they the ones who are paying you!!! I wish I could of gave zero stars
    gloria williams
    I had a medical settlement an had to do a spend down they have all my new receipts but my Worker is saying it takes time. I have been struggling to pay my bills during the pandemic now that it's not more stimulus money coming I've had to use text now to make phone calls why is that my Worker can't get help so I can get my income back. My health it's good so I can't work. I had a heart attack in February from being under so much stress my Worker needs to have a heart. If I could work I'd be doing that but I can't. I've been praying an crying because I'm not able to get help for myself. I've gotten not one letter explaining nothing. When I call I'm not called back. It was said I could wait till September an that's exactly what my Worker is trying to make me wait to. My payee is paying the rent an gas bill outta his check from social security that's not right I have been able to meet my personal needs at all. But GOD will keep me from giving up because I feel he's the only one who hears my cry
    corey stephens
    Currently very displeased with their service, I have been disabled for going on 13 years and I'm fighting tooth and nail to get my benefits back after they took them from me. I have never had issues reinstating them or even reapplying for them. I now have to hire a lawyer and take this to court..this is the only state that has ever done this to me. I still can't believe that haven't reinstated my benefits even though the case is very clear cut and I've been receiving benefits for well over a decade. I would say for any of you that have benefits and are looking to get them renewed.. you are in for a fight..
    Joel Sink
    Still waiting on my wife's new ss card. It's been about six months.
    Marie Chaney
    Been trying to find out the status for my son's survivor benefits since March 1st. It's now May 27th. Still know nothing.
    Eleanor Gamble
    If i could give this place no star rating during this pandemic i would. Its been horrible to reach case workers since the pandemic. My husband been trying to reach his for a week now leaving messages and never getting a call back. Its like they on a permanent vacation. What's going on?
    Kathy K
    My son was trying to get my grandaughters social security card. We have an hours drive to get there. The woman at the counter was very nasty and even though we had her birth certificate would not help us get the card. She was so rude and nasty even though we explained to her how hard it was to get there. You apparently need to bring something to prove where she lives even if your her parent .
    Mel Cartwright
    I have recently talked to two Social Security representatives and they BOTH were EXCELLENT. Both were VERY COMPETENT and NICE. And to think I was reticent to go talk with them for years? I highly recommend the Martinsville location. I can't say enough positive things about my experience! THANK YOU!
    Joseph Ghammashi
    I called the Martinsville Social Security Office with a couple of questions. The lady that answered my questions was very knowledgeable, polite and very helpful. I would be happy to use that office and recommend it.
    Sharon Martin
    They were so very helpful to me and I didnu2019t have a long wait..As u enter the door u have a very pleasant security guard or police officer who make u feel so welcome and safe.. I advise anyone to go there for help..
    Keyonda Kess
    I have been calling for a couple weeks now talked to one person that was very helpful said someone will be calling me itu2019s going on 4 weeks still havenu2019t received a call when you call they hang up on you
    deborah thompson
    They don't let you in or answer their phone
    Christy Wright
    How do you report someone who is mistreating ssi goverment benefits?
    George Franklin
    Can't get them to answer the phone
    Kira O.
    Angie Gilley
    Terry Shelor

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