Lynchburg Social Security Office

Lynchburg Social Security Office

The Lynchburg Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Lynchburg Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Lynchburg Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Lynchburg Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Lynchburg Social Security Office

    Alexis Corbin
    My boyfriend has been trying to change his social security card information for almost a year now. Empty parking lot and nobody takes the call. They don't pick up
    Razor K
    Horribleu2026 the security guard does not let you in because apparently u2018theyu2019re working from homeu2019. When you call to make an appointment you donu2019t get any answer even though theyu2019re u2018working from homeu2019. Waited on the line nearly all 8 hours of the day for no responseu2026nnDoesnu2019t matter if theyu2019re understaffed, not our problem.nVery unprofessional, untrained, inhuman staff that would make people wait this long.nI wonder how they would feel if they had to wait this long to get things done that was essential to their financial lives.nn-5 starsu2026 what a joke. All other offices at-least answer their phones no matter how long you wait on hold. They do not.nnWhen you call the main hotline they say contact your local officeu2026nnSomething must be done by a higher official to get things in order at this point.
    Kelsey Burke
    This office must not actually have anyone working in it, or if they do they are so poorly trained. I have called nearly every day for a couple weeks now trying to get through to someone for an appointment and have never gotten an answer. Why require an appointment for certain activities and never give someone the opportunity to make an appointment? Especially in the midst of the pandemic, the social security office should accommodate both patrons as well as their employees by making more services available online.
    Juanita Cunningham
    I went into the office expecting to be there for hours. I was greeted by a nice lady out front who took me back to a nice lady that helped me and I was in and out in less than 10 minutes. They were very sweet and very professional
    J. Roberts
    I have called twice this morning. After holding 15 minutes the first time the hold music stopped and there was silence. Then the call was disconnected at their end. I called a second time. Been holding 19+ minutes. Music stopped...silence. Held and held....then it rang as if transferring....then silence again. Still holding! Zero stars not an option....should be!
    Renee Anderson
    I donu2019t have enough words to express my disappointment!!!! The service oh wait u2026. There is NO SERVICE BECAUSE THEY DONT ANSWER THIER PHONES !!!!! I canu2019t even make a stinking appointment !!!! I have nothing good to say about this placenBeen on the phone 3 xs for 30-40 minutes each time I get disconnected after 40 minutes such a huge frustration because I need to go into the office to make a discrepancy over being charged what a waste of my time
    Steven Williams
    Came to a roadblock on an online form and tried to call this office for help. On hold for 25:45 minutes before I hung up. This is why government has a bad reputation. Who get paid to work this badly??? Only gave 1 star because you can't give negative stars.
    Dan 1371
    Go to try and get a replacement SSI card. No one is in the lobby, no one ever answers the phone and you can't get any help to save your life. Covids been here for like three years. Stop using it as a excuse to be lazy.
    Sarah Cleveland
    Long hold times and only limited help available. They are all working from home and the days who answers the phones change. These people have huge case loads and a ton of training to get to where they are. Give them a bit of patience. The local number is a pain, my suggestion is call their main (federal) line and have them call you back. With a 7000 to 1 ratio they have it pretty rough already. Call the federal number. 211, Google or the phone book (people still use those?) All have that number. You can also call 800-fed-info for any and all assistance with any federal office number.
    Z Reinhardt
    I got my name changed in July and I have yet, I December, been able to get ahold of them to get an appointment for a new social card. My only other option is to send it my physical driver's license to them, which I can not do because I need to drive.nnI find it insane that no one knows how to answer a phone.
    Luna Seren Skye Loomis
    Zero stars*nThey won't answer the phone. Then when you finally do get through you give all your information and they go silent and hang up on you. You call back and only get a busy tone. Really disgusting.
    Ashley Worsham Machhi
    Would rate a 0 if I couldu2026 Iu2019ve been calling for almost 3 hours now to make a appointment and nobody will answer the phone. It just rings and rings and doesnu2019t have any music playing like usual when your waiting for someone to answer, itu2019s like they are intentionally ignoring me. I have stayed on the phone for 20 minutes each time Iu2019ve called and each time at the 20 minute mark I get cut off and have to call back. How are people supposed to do important legal things if nobody answers????
    Miriam Lewis
    I got married and have spent Insane wait times trying to get ahold of someone on the phone day after day and can't get anyone to make an apt. Ridiculous at this point
    Sana Durrani
    Very unprofessional. National website & hotline refers us to local office. And of course, this local office doesnu2019t pick up our phone calls. They also tell us to mail the information but donu2019t give us an address where to mail (instead says to call the local office.. who of course donu2019t pick up)
    Cathe McLaughlin
    My husband and I spoke on the phone in parking lot, after driving to SSA building and finding out it was appointment only service. We spoke with Francis, we believe.nnShe was professional, articulate, thorough and genuinely kind. She answered all our questions and went the extra mile in providing with the information we needed to make an informed decision down the road.nnWe could not be more impressed!! Thank you again!
    Travis Agee
    Phone Service Only but calls never get through. Starting to believe there's nobody there. Leaving me with no solution to an urgent issue and no other place to fix it. This place is an absolute joke.
    Bill Goold
    Long waiting time to speak to a real person. It was worth it. He gave accurate information and provided the service I needed.
    Jeff G Armentrout
    Forever getting through but my representative did a quick and accurate job on my need. Very pleased.
    laura aeschbacker
    HORRIBLE!!! After two weeks of trying to get thru..I'm giving up. Who is in charge? Where can a complaint be filed?
    cheryl phillips
    Pathetic service. No one answers the phone, the website doesn't deliver what they say it will...can't make appointment. The Office is closed to the public unless you have an appointment, which of course you can't make because NO ONE ANSWERS THE PHONE....EVER!!!! And this is how they help people?
    Amanda Armadillo
    Would also rate 0 stars if I could. They never answer the phone and itu2019s impossible for me to contact them on their phone system menu. They have it set up so that you can only contact them if they send you their personal extension number - which they donu2019t put in their letters. They just direct you to the call number so they can ignore you. This is the fourth time I couldnu2019t take care of my business because of this incompetent office. Fire the whole staff at this point jfc
    John Peter Koelsch, II
    This place used to be the easiest SS office to work with I had ever been to. Quick and helpful, like most places in Lynchburg. That was before COVID. Now all calls to the place mysteriously drop, you cannot get an appointment to save your life, and when you go there, a security guard meets you at the door, and says you need an appointment. Avoid this place if you can.
    Nicole Eagle
    I've been trying to call for TWO days now, and still nothing! I've also been hung up on, more than once.
    Just got off the phone with Frances who is an excellent represenative for the Social Security Administration! After many earlier calls with others, and getting the run-around and incorrect information, Frances finally clearly explained what is needed. Please keep well trained , informed staff on the phones so we can effectively resolve documents needed!
    Seth Lutchman
    empty, nobody here, straight to dial tone. I've been trying to change my name for 7 years and still nothing.
    Terri Martin
    Mike Silvercorn was SO HELPFUL to me and YES TOOK THE TIME TO FIX MY PROBLEM. I Thank the Good Lord for him cause I DONOT KNOW WHAT I WOULD DONE W/O His HELP TODAY.ud83dude4fud83cudffd You Jesus
    InspirationalME !
    I would give them zero stars if I could. I have been on the phone for thirty minutes without any answer. You tell someone to call you back and then they don't answer.
    Paige Forrester
    Mailed in every single ORIGINAL document to get my named changed after I got married, just like youu2019re supposed to, got my documents back in an official envelope with no indication of acceptance or denial and never received my new card. 2 months later I call, the lady is very short with me and tells me there is no record of them ever receiving anything from me, that I need to do the whole process again and just hope they do it right that time. Come on people, just do your job, itu2019s what youu2019re getting paid for.
    Brenda Burroughs
    just answer your phone that your job stop being lazy not my job to sit here for hours not get a response back!!! NO POINT IN UPDATING TO THEM THEY NEVER ANSWER EVEN IF U CALL AT THE LEAST BUISTEST TIME
    Addy Farmer
    I've called 3 times trying to make an appt to get my name changed and every call has been dropped after being on hold for 5-7 minutes. Cannot get in contact with anyone.

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