Charlottesville Social Security Office

Charlottesville Social Security Office

The Charlottesville Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Charlottesville Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Charlottesville Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Charlottesville Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Charlottesville Social Security Office

    Britaney Chang
    My sons benefits have been discontinued and I donu2019t know why. It is the only income I have and Iu2019ve been calling everyday and staying on hold for hours. I canu2019t make an appointment because no one answers. I canu2019t pay rent with out it. Iu2019m so frustrated because now imma end up on the street with my Blind child because they wonu2019t answer the phone.
    mark cohen
    EDIT: We've been back 2 more times since then, both in the mid afternoon. A) They only give appointments for certain transactions. B) Both times, the place was almost empty, and we didn't have to wait more than 10 minutes. So the original post below, based on the Monday after thanksgiving , is probably not typical.nnThe statement thatPeople typically spend 25 min to 1 hr hereis seriously skewed by people with appointments vs walk-ins. Just left after waiting 40 minutes. There were ~35 other people already there, and they called 2 numbers the whole time. So: make an appointment, (unless you have an emergency, since it can take up to 21 days to get one).
    INALI WAHANE
    Due to COVID restrictions for in person appointments, I sent all my original documents like passport, EAD Card, driving license to them in a certified mail in March'21, but never received them till now since then. :( Can't understand why they were not sent back alteast with a tracking number.
    Frank Shemansky
    Called regarding simple address update. Social Security office representative was combative, belligerent, and downright nasty simply because I had to ask her to repeat her questions several times because of her thick accent. Absolutely unbelievable that we employ people for public facing positions with such a poor attitude. I am shocked and appalled that I had to deal with such a rude and unpleasant individual. She should be removed from her position and given a job in which she doesn't have to speak to anyone.
    Michael Weiss
    My family and I have always received great service from this office. Social Security offices have been closed during COVID, but this office continues to provide telephone service. I have learned that itu2019s best to not call when they open at 9 am or during lunch periods.
    D J Vellom
    The wait was much shorted than I anticipated. I had just enough time to fill out the form for a new card before my number was called. The employee at Window 2 was very polite and helpful, and made the process very easy. I also overheard the employee at Window 1 as she interacted with customers, and she was also very polite and helpful, in spite of how unkindly one customer was speaking to her. I will be telephoning the office Monday to let their manager know, as well.
    Afrika
    they do not return phone calls at all. they have not even followed their own plans laid out in THEIR letters to me. when I have had to be in the office to follow up the wait time AND concern/respect shown is BETTER at the DMV than at this S.S. office.
    Shawn Roberts
    Went to get a replacement social security card for my infant daughter because after she was born I never got one in the mail! I was told that they needed anIDfor her other then the birth certificate I brought with me. I was thinking to myself, do I have to go to DMV to get a ID for my infant? She is a frickin infant! The woman working the desk could of cared less and said to go pick up immunization records signed off by a doctor then come back. She said the birth certificate only proves she was born but not that she is alive! I asked if I could have her doctors office fax documentation to them now and she said NO, only originals from doctors office signed! Really? The only reason I need a replacement card in the first place was because they never sent the original to me after my daughter was born. This is their mistake and I have to do all the leg work again in the middle of a work day. The woman blamed the US Mail for me not getting her card, but did verify that my daughter had a SSN on file. She gave me my daughters SSN and had me write in on a post-it note. I'm glad she gave me the number, but if she can give me the number why can she not print me a replacement card? My issue is with the crappy customer service, and general lack of care. This is generally the same type of interaction you get when dealing with Govt workers at DMV and the Post Office. They don't care! They don't problem solve and they don't want to REALLY help. They just seem to want you to move along and get out of their building. Empathy is something they lack, I know rules are not their fault always, but I have been in situations like this before with Govt workers and one says different rules from the other. I bet whenever I can get off work to go back the next person running the counter will say I don't need these records to get a replacement card.
    Rose Marry
    I need an appointment. The tell me it is weeks before they will call me and they never call back. I need my ss card replacement and cannot complete it online. They have really put me in a financial loss.
    Pine Forest
    I had a good overall experience signing up for my benefits through this office. The woman who phoned me to confirm all my information was patient and informative. Everything went smoothly. Long live Social Security !
    Konstantinos I. Stouras
    Very poor service. Arrogant server with attitude. Best time to go there is after 2pm. Before that there is huge queue waiting to be served. Advice to the SS Administration: hire some people, offer services online, reduce the bureaucracy.
    Jamie Monaghan
    I had a long wait as is typical for most government offices; however, the customer service was very pleasant.
    Doug Allen Bernacchi
    They should open we paid our entire lives...they should take mail there, or hand delivery, period.
    Bonnie Nicholson
    I can't find out about mine and my son's stimulus check my name is Bonnie Nicholson and my son James. It looks like we don't count when it comes to that payment when will we get it
    Jane Crump
    I had a wonderful experience with this location . Everyone was friendly and helpful. Didn't have to wait very long to be seen and the waiting room was very clean and neat. Far better than other branches I have tried !
    Earlene Perry
    They have there own rules. You can't even talk to any supervisor when you need too. They will call you within 24 hrs but it never happens!!!
    Josh Becker
    It's your classic told one thing on the phone, after waiting on hold for an hour, and then when you take time off from work to go there they say you needed to do something else or bring something else and make you waste an entire second day to come there.
    Loni Conner
    John Grimes really went to bat for me when there was a in-house snafu with my paperwork. Thank you so much John!
    Art Mills
    They don't care and don't want to work. Quick to catch an attitude with you for no reason.
    Chris Langdon
    Need to change my name and they walked me through it easy as pie!
    Jay DeMaio
    They have always been very kind and helpful to me. Thank you all.
    Yolonda Adams
    They were very professional and amicable as well.
    Erica Burkholder
    LARGEST WASTE OF TAX PAYERS MONEY.
    penny erway
    Bryan Bunch
    John OToole
    Abe Bauer
    Teresa Cassell
    Wanda Jones
    rajiv singh

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