Wichita Falls Social Security Administration Office

Wichita Falls Social Security Administration Office

The Wichita Falls Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Wichita Falls Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Wichita Falls Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Wichita Falls Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Wichita Falls Social Security Administration Office

    Ruben P.
    Like every one else said, phone service is horrible. It takes multiple minutes to get through the automated messaging maze, and it's a coin flip if the people actually pick up the phone. The people who work there are rude and a textbook example of lazy government employees. Bright side, they take walk ins now but will stop you at the door and assertively inquire if you have all the required documents before letting you walk in. Very poor and frustrating customer service provided.
    00 000
    I don't know why I cant get a return call.? I call the person who is listed as a point of contact on the paper work I was sent in the mail. I've left voice mail but get no return call back.? Frustrating. I do not understand how they get away with it.? Who do these people answer to?
    Yasmin Jawaid
    I have tried to update my husband and my own Citizenship information twice through mail and each time our applications were returned because they want original driver's license or passport to accompany the Original Citizenship certificates. They won't allow any in-person appointments and We both have to drive for work and travel by air. It amazes me that It is safe/mandatory to send our kids to school with/without mask in this Pandemic but Government offices, like SSA and Passport offices are closed for in-person appointments.
    Tim Garrett
    Great service, very knowledgeable and helpful.nnAppreciate the phone service and look forward to the office reopening in April.
    ace cruz
    They have a sign saying to call them but they never pick up! Pointlessu2026
    Shyanne Newell
    I can never seem to get anyone on the phone... You only do in office visits by appointment but I can't get one set up if you don't answer. And I've tried applying for a card online but it won't let me sign in.
    Alexis Rodriguez
    They never answer the phone I have to keep calling back over and over again and they never answer they hang up Iu2019ve been trying to speak to them for a month now I canu2019t get with anybody
    Antonio Habenero
    Called the office only too have them pick up, and then hang up immediately, they really hate doing their job.
    Iridian Ramos
    No one ever answer the phone for these appointments been calling for 2 weeks already and no luck. Tried online it wont let me.
    Ryan Bijak
    No one answers the phone at this place. I can never get an appointment scheduled
    Wesley Mcgee
    Phone service is terrible
    Steven caffey
    Idk
    Allan Kjelstrom
    Wait time for a mid Friday morning was less than 10 minutes and young lady assisting me in changing my direct deposit was nice knew her job well and processed my request quickly and told me it would take effect for my March payment. Thank You ud83dude0a for the great service
    Jenniffer Nash
    The gentleman that helped we was great. Fast, friendly and very fabulous! If I have to go back I hope I have him there to help. Me. Thank you kind sir in the lobby as well!
    Emily Rose Mackey
    We had to apply for a replacement SS card for my son because we lost it in the move and needed something quickly to enroll him in school. I dreaded making the hour drive only to meet the Beetle Juice waiting room. I had proper ID and documentation (including a filled out application) and I was in and out in 20 minutes, no joke. The gentleman that filed the paperwork for me was sweet as pie and looked like Iron Man. He was efficient enough that within the 20 minutes I was on the property we had time to reminisce on quality Cajun sausages and discuss Texan pronunciation- this man is giving bureaucracy a good name!
    Danye Rene' George
    This Is A Great Place & They Really Show Just How Much They Really Care About You.
    Robert Noble
    Had Legal Aid of Wichita County on the phone with me at the window with the Social Security staff member. Legal aid wanted me to ask for a list of form numbers and I was asked to sign somemostly blanksignature page first. I was asked to leave and the list of forms was never provided to me for Legal Aid. My signature under duress was never provided to the Social Security staff person either. Barney Fifeprobably enjoyed that afternoon!
    Steven .Wilkes
    The one in Lawton was,too busy to handle methat day, as I found out over the phone. The one in Wichita Falls gave me a whole lot better service. Even though it was an extra 35 mile drive, they got me checked in quickly, and at the window after 15 minutes. The man was very pleasant and worked to find a solution to my problem. He gave me several options to choose from, and then gave me details about how to go and fix online, my problem. I will be coming back to this location.
    Rodney Wilson
    I called to get help for a replacement social security card and the person was rude and not helpful. It's frustrating that you have to wait so long to talk to someone live and then get treated like that!!
    Amber Shotter
    A breath of fresh air!!! I used to live in Lakewood Washington so I would use the social security office located off Oakes street in Tacoma Washington and if you had to go you might as well check the whole day off if you even get though the door before the security officer sends you away sayingcome back tomorrow we're filled to capacitygrr! Here I'm literally in and out in less than an hour on their busiest days :)
    Dana Darland
    Use to love it until a friend had a cockroach floating in her iced tea......now not going back there! Sorryud83dude15
    Steven caffey
    Idk
    Danye Rene' George
    This Is A Great Place & They Really Show Just How Much They Really Care About You.
    Kirk Mooneyham
    Why are they closed at NOON on a Wednesday, right in the middle of the week? That makes no sense.
    BILL BRUHN
    Watch out for the rent a cvop he thinks he is an fib agent.
    Ashley Schermerhorn
    Rudest people on the planet.
    Lee Bettis
    Very quick and efficient.
    Debra Hanson
    Good
    Candice Bell
    Precise
    Lillie Pugh
    Need help fast

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