Tyler Social Security Administration Office

Tyler Social Security Administration Office

The Tyler Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Tyler Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Tyler Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Tyler Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Tyler Social Security Administration Office

    shane redding
    I showed up too my daughters application appointment and they no showed me. Told me some B.S excuse, than Kept my daughters passport and Birth Certificate. Said when I called someone would get back to me and no one has. Now when I call it is disconnected. I did what they told me and they stole all my documentation instead of doing their job. I guess It seems we are the new Africa. What can I do....nnUpdate - after 30 days of my daughters documents being lost and 3 appointments. the first one no showed, the second one canceled at the door, the third one was a success. Don't expect much, and it's going to be a struggle, But if you persevere you can still get a social.... Even in Africa. Good luck and God bless you all. You filthy animals.
    Jersey Wilmoth
    Trying change address for elderly parents. The ss person claimed I gave him their previous address and rather than give further information as to what to do, simy hung up on us. I called back and she let her phone ring, put me back on hold and then simply disconnected again. I understand about protecting people from fraud but this lady is the readon everyone hates goverment red tape. She couldnt be bothered to help and was very RUDE.
    Veronica Valentin
    The lady that answers the phone is extremely rude I had to call 5 times because she kept hanging up on me while I was asking my questions. Based off the reviews she apparently does this often. She just sounds annoyed when you call in and she obviously doesnu2019t want to do her job! Worst service ever! We cant even go in at least have someone that will help when you call!
    Caroline Graham
    I have emailed several times for a replacement and called everyday for 3 months that they were u201copenu201d . I need a new card to get a job and they expect me to mail in my driveru2019s license. I canu2019t do that because if I get pulled over itu2019s a 600 dollar ticket that I canu2019t pay for. They do not answer phones at all! Someone please help me. I need to get a good paying job but I canu2019t with out it.
    Elna Paw
    8 hours a day, they can get so much done if they actually do the work. To process one paper donu2019t take 6 months. Needs new employees?
    KELLY BUNCE
    Have been trying for months to get Medicare and am asked to present original birth certificate and naturalization Cert by regular mail. Was told there was a drop box and there is not.. It must be nice to stay at home and get paid for not doing your job. Everywhere else is open. my tax dollars at work.
    Melanie Davis
    Called to ask questions about changing my last name to my husbands last name and with all this covid stuff going on its been very difficult to do everything and the lady I talked to was very rude about it all and just gave me little information on what I need to do then hung up on me. Very rude and not happy with this place.
    Loni Lilley
    The customer service lady hung up on me while I was asking my questions. I have never had such a rude experience.
    Dede Wilkinson
    Called about a little snag on my bill for Medicare Part B. Sherry was wonderfully helpful & got the issue sorted out. My only complaint is that there was lots of noisy static on the line, but thatu2019s not something Sherry can control. Overall, the whole experience was better than I had anticipated it would be.
    Leigh Kessner
    I need to change my name on my SS card. I called to find out how to do it online and mail. All I could understand was I needed my marriage license and a photo ID and mail it in to the Tyler office. And it has to be the original documents. I don't want to mail my original documents or my driver license. I didn't get much help:( I would rather do this in kind of thing in person. So I guess I'll wait until ya'll decide to reopen the Tyler office I will just wait. This is just crazy. Very poor customer service
    Dah Chavez
    Been waiting 10 months since the Dr. Approved everything and just waiting for them to finalize which bank we should use. Still waitingu2026
    Kathleen Lindley
    It did take a long time to reach an agent but went smoothly.
    Matt Davis
    No one answers the phone. You will be put on hold and then hung up on. Doors still closed. Sure would be nice to have a job where I'm not accountable to my customer and didn't have to deal with them at all....
    Siera Smith
    The lady I was dealing with was nice at first but then she got to be a little rude Iu2019m not sure why. why not have a little compassion I know yu2019all deal with some rude people totally understand I work in a hospital but I was not being rude just saying I didnu2019t understand something and she seemed to be very agitated because I was asking questions. Any maybe just picked a wrong day to go up there. Over all the wait was not to long.
    Tillema Contracting and Design
    Average wait for a hearing in the US is 630 days my hearing was set up in 120days. The wait was over an hour but considering they are extremely busy it's understandable. Staff was very nice and accommodating . My hearing went smoothly . I was informed my decision would be in the mail in 60 to 90 days and I received it in only 10 days. This office seems to be much faster than average. When going to a social security office always remember:nHave everything they requested of younBe paitent it will be crowded and the wait longnThe staff is under a lot of pressure they are doing the best they can.
    Susan Attaway
    Was answered in a timely manner and the agent was very knowledgeable.
    Mark Bartlett
    This was my first time at social security office it was like being in California dmv office. The lady was slouch down in her chair wearing a mo mo looking at me like what do you want . I was in public service and if my personal were looking and acting like That she would get written up . She was excellent with one word answers to my questions. I just left. If I go in there again and this happens I am going to document this and speak to management and document that and go to the next person in management
    Daniel Chestnut
    My wait wasn't terrible at all and even at the end of her day, the young woman who helped me getting the info I needed to take back (that day!) to the DMV was courteous, friendly, smiling, and professional! All in all a much happier, nicer, experience than at the dmv ;)
    Dave D
    Waited a LONG time on the phone before it was answered. When I asked my question, the person I spoke with just said,I don't knowand didn't offer any further help. I asked if she could connect me with someone who might know. After another 20 minute wait, she came back on the line and said the supervisor was not at her desk. I then asked her if ANYONE was available and she said no and suggested that I call another number. Of course, she didn't know the number, but she said,I think there's some number you can call for help.At this point I gave up and called my congressman's office.
    SomeGuyInTexas
    As with all government offices, your experience will depend upon the individual person you speak with. Many employees have been abused by angry people for so long that they've become jaded and burnt out. Some are as angry atthe systemas the general public. One employee, after I said,Ah, yes, I think I recognize your name,(as I'd spoken with him previously) YELLED at me over the phoneOh No, Don't You Start That, Just Don't Try, No, Don't, Just Don't...:-? And the next time I called I spoke with possibly the Most Helpful SSA employee I've EVER dealt with. So, as the saying goes, your mileage may vary. Try to remember the employees, whether naughty or nice, are only human.
    Siera Smith
    The lady I was dealing with was nice at first but then she got to be a little rude Iu2019m not sure why. why not have a little compassion I know yu2019all deal with some rude people totally understand I work in a hospital but I was not being rude u2026
    Tillema Contracting and Design
    Average wait for a hearing in the US is 630 days my hearing was set up in 120days. The wait was over an hour but considering they are extremely busy it's understandable. Staff was very nice and accommodating . My hearing went smoothly . I u2026
    Rebecca Samudio
    People are helpful when they can. Just be careful how you treat the workers there. Just be kind, I know they make you wait a little longer then normal but be nice to the works too..
    Mark Bartlett
    This was my first time at social security office it was like being in California dmv office. The lady was slouch down in her chair wearing a mo mo looking at me like what do you want . I was in public service and if my personal were looking u2026
    Moon Moehring
    Iu2019ve not dealt with such rude people as I have there. I practice random acts of kindness every day. I was kindly spelling out my name due to the fact the pronunciation is totally different. Kim The person rudely interrupted me and said you donu2019t need to spell out anything for me . I was simply being kind
    Suzie White
    Recently moved from HoustonnGoing to the social security office there was stressfulnA placenYou just don't want to but having to..could cause panic attacksnMy experience in Tyler was a welcome change ..they were nice..listened..explained.nHelped and guess what..next time..I have to go..I know..it will be a panic attack free zone..people are treated with respect not horded like cattle..Thank you..I left this office feeling good about my day..optimistic ..enabling me to go forth and finish. My to do list..instead of going home and going back to bed
    Daniel Chestnut
    My wait wasn't terrible at all and even at the end of her day, the young woman who helped me getting the info I needed to take back (that day!) to the DMV was courteous, friendly, smiling, and professional! All in all a much happier, nicer, experience than at the dmv ;)
    Helen Sims-Nickerson
    Representative Josh was awesome. He was highly knowledgeable and was interested in my situation. Only thing, there needs to be a Dropbox on the outside extended to the inside for people who just need to drop off docs. The security officer stinks. He speaks to you in a derogatory way.
    Xplitive Gaming
    Called to try and schedule a appointment for a replacement ssc and was told I have to do it online or mail my drivers license to them.
    ISMAIL ALI MOHAMMED
    Overall Experience is Remarkable. Staff is Very Courteous and Professional.

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