Brownsville Social Security Administration Office

Brownsville Social Security Administration Office

The Brownsville Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Brownsville Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Brownsville Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Brownsville Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Brownsville Social Security Administration Office

    Don Herrera Jr
    I have called 7 times and all 7 times it has hung up it is fustrating and it does a number on the nerves it's just not right understand what you all are going through but look at it through our eyes please understand what we go through and thanks for saying that on the message thanks thanks for trying to answer ever question we give you
    Phones are always down. People can't even access the building and the only person we can speak to is a security guard who can't answer any questions. these covid procedures should already be lifted the community is suffering. Horrible federal agency and fix your phone lines!!!
    Roxanne Pena
    This is a zero star office they lie about who's manager or supervisor they transfer you to different extensions.They have paper work sitting on their desk which they do not work on it untill they feel like it ....They loose your paper work.They are too busy that's right in doing nothing....
    Sabrina Cadengo
    I had a phone interview yesterday thatu2019s was October 25 at 1230pm- 4pm they never called me I was waiting all day nothing I missed my appointment the next day I called and they just kept transferring me and nobody answered and nobody helped me really bad service
    Amanda Benavidez
    Had to wait a very long time to get through.
    Francisco Guerrero
    The wait was very long. What gets me upset is they have over 15 window but only use like 3 or if lucky 4. Why have so many if not going to use them. Heck if you had at least 5 or even 6 open the waiting wouldn't be so long. Get more workers...
    mzz palacios
    . More then 25 windows and only 4 open. Very long waits just for a replacement card I waited 4 hours. Just to be told I needed my daughter school transcripts. I was treated very poorly they are very rude about everything. I felt as if I was being treated as criminal.
    Gabriel Rangel
    They always hang up the phone when Iu2019ve been waiting for an hour and when I call back it says I have to wait 2 hours and itu2019s been constantly doing that and Iu2019m fed up with it because I can never get a hold of anyone and the ppl that I talk to donu2019t explain anything they just want to end the call to get to the next one
    Carlos Garcia
    I had no problems within 1 hr., i was attend too N my question was ANSWERED. I checked in at about 1300 hrs and out by 1350 hrs. Little traffic.
    Leslie Hernandez
    The waiting is horrible and the security guards treat you with no respect they are really agressive towards seniors that are disable and canu2019t hear orders worst office ever been I feel disgusted to pay taxes over this kind of offices
    Tracy Reyna
    This office says they help but I didn't find this to be my situation with them. The code of conduct was not there and they just wish to cut off benefits. I didn't get courteous service with my situation. I was more traumatized than helped.
    Olga Martinez
    the office wait here is 3 to 6 hours. Thereu2019s no reason why the wait is super long. I had an emergency where I had to close my bank account down and I went to this office for my check to get printed out and the supervisor said u2116. I will call to make an complaint on him.
    Benjamin & Ana Laura Paasch
    Itu2019s a long wait. Service is awful.
    Gregory Belue
    Wait takes forever ud83dude2bud83dude2bud83dude2bud83dude2b make sure you come with snacks and munchies in a bag or somewhere cause you get hungry thirsty ohh and they don't let you smoke not even out side ud83dude12ud83dude12ud83dude12ud83dude12ud83dude44ud83dude44ud83dude44
    Fabiola Rocha
    Wait is too long!!!! All the lobby was full, people even had to stand up and only 3 windows were open!!!!
    moser Aaron
    In and out in 15 minutes faster than the drive thru at Mickey Ds love this place!!
    Made by Menace
    The wait is mind rotting. The workers here are built like steam engines.
    Sam Rivera
    Had phone appointment at 1:30 p.m.... still waiting
    Lizethu2019s beauty Channel
    They take too long to do work
    Solomon Colmenero
    Bring a book. You'll be waiting an eternity. People left with PHD's and sh't.
    Plenty of seating available but expect to wait a long time
    Adam Harris
    Keep hanging up the phone
    betty bright
    Long wait sometimes
    Elvira Banda
    Horrible service.
    Bungheng Taing
    Forever waiting
    Enrique zamorano
    (Translated by Google) They simply don't even answer the phone, I've been asking for my ssn for more than a month and it still hasn't arrived, you stay on the line and no one answers out of courtesynn(Original)nSimple mente ni el telu00e9fono contestan tengo mu00e1s de un mes ke mande pedir mi ssn y todavu00eda no me llega te kedas en la lu00ednea y nadie contesta por cortecia
    Andres Yanez
    (Translated by Google) They have very good service, especially they speak Spanish maybe better than mine. The facilities are very comfortable. The attention to people is one of the best that has touched me in 22 years throughout the USA. THANK YOU.nn(Original)nTienen muy buen servicio, sobretodo hablan un espau00f1ol tal vez mejor que el mu00edo. Las instalaciones son muy comodas. La atenciu00f3n a las personas es de las mejores que me han tocado en 22 au00f1os en todo USA. GRACIAS.
    Raquel Velarde
    (Translated by Google) How do I get a social security number for my niece who was born in Texas and lives in Mexico because she wants to study high school in Brownsville and they ask for it, thank younn(Original)nCu00f3mo le saco un nu00famero de seguro social mi sobrina que naciu00f3 en Texas y vive en Mu00e9xico pues quiere estudiar la prepa en Brownsville y se lo piden gracias
    Xavier Rios
    Mona Lisa Rocha

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