Morristown, TN Social Security Office

Morristown, TN Social Security Office

The Morristown Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Morristown Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Morristown Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Morristown Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Morristown, TN Social Security Office

    Amzi Thames
    I had to get a new social security card and was lucky enough to pick this office in Morristown. Not only was it so easy, the staff was so nice and helpful. Tiffany is the woman that assisted me, and she is awesome. A very pleasant experience!
    Jennifer Willis
    Have NOT worked since 2019, y'all have this info too...i mean do i have to be on hospice care before I can get my benefits??? I suffer from stage 3 liver disease. I'm under care of a oncology doctor. Also needing a liver transplant done have a pik line, & port received platelets & blood already...please please....respond back to me IVE BEEN DENIED 2 TIMES ALREADY I TAKE 15 DIFF PILLS A DAY..IVE GOT A CANE THAT I WALK WITH...REALLY JUST WANNA GIVE UP, CANT MAKE IT NO INCOME NOBODY IS GOING TO GIV ME A JOB WITH MY CONDTIONSud83dude2dud83dude2dud83dude2dud83dude2dud83dude2d
    Terrie Ball
    I have not had a good experience with Morristown Social Security Office. It has been going on 5 months now and I still do not have all my wages posted. The lady I have been working with has been so unfriendly, uncaring and just mean. I asked her why she had to talk to me so mean. That I was nervous trying to get everything and had done everything I was told to. It's not good to have people in this position that are rude and ugly to elderly people. I can only imagine what some people have had to deal with. Its sad that they can get by with talking down to me and trying to rush me through the phone call.
    Mel M
    I went for a name change and signed in and took a number. Called back within 10 minutes. The worker was easy and plesant to talk to. Whole visit took about 20 minutes.
    Pat Matthews
    I was assisted by Jackie (didnu2019t get her last name) and she was WONDERFUL!!! I have been in limbo with my application since 11/2020 making several calls to the national SSA office as well as my local office in Memphis, TN. Somehow my call to the Memphis office was answered by her and she was able to assist me in getting my application completed. She was very professional and courteous.
    Scott Querry
    Had a problem that was very frustrating. Spoke to Mr. Watson and he was awesome. Helped me resolve the problem. Called me back several times and was very polite and helpful.
    Very friendly! I've spoken to incredibly rude employees on the phone in other offices (maybe Nashville???), but the people who work at the Morristown office are super sweet and helpful.
    Tammy Medina
    The staff in the office are very nice. Calling in for help is useless! Edited: When you DO get through to someone, make sure you get their name and contact extension. After I did that, things went well.
    Martha Cupp
    I cannot rave enough about Morristown SS Office. I spoke with a Mrs. Farrel ( not sure of the spelling) she was so helpful. Acted fast and went above anything I expected. A pleasure to deal with and professional in every way!
    Cindy Dietzen
    These folks are awesome. We only waited a few minutes the first visit. They told us exactly what we needed to resolve the issue. We took the paperwork they needed back in the next day. No wait time. The young lady was extremely nice and actually called the next day to let us know the problem had been fixed.
    Pam Croley
    Calling any government office has always been a chore but I have to say that the ladies and gentleman at the Morristown, TN Social Security office were fantastic. (I will come back and post their names but do not have them with me at the moment!) They were patient, kind, and compassionate. I was extremely upset and they were of great help... Pam V.
    Ryah Giles
    Number is literally always busy. Calling to no avail...
    Amanda Mccollough
    Sweet people who really do anything they can to be of service thankyou all for your help.
    Philip Lovelace
    I heard the security guard get on a lady for talking on a cell phone i understand if that is there policy But at the same time there was OTHERS on cell phones 2 nothing was said and i was surprised at that and they was one standing at his desk talking on 1 nothing was said all tax-payers should be treated with the same respect
    David Current
    Wow! No line! I mean like very friendly workers, lots of chairs. You go in and use the computer terminal to check in, and then have a seat. Lots of parking spaces. Convenient location.
    Mickey Rines
    They are nice an sweet people an will help u any way they can u can't meet anyone that is any nicer than the staff
    Miss Holly Heck
    Most of the workers know how to do their job and I'm proud we have such a good office.However,when mistakes are made by one worker that adds months on your case ..there isn't a darn thing you can do about it besides go home and tough it out.Its not fair how a young male worker gave me the wrong information he had right in front of him and it costed me months and I'm still waiting on two back checks that were misdirected.
    Brittany Long
    They are always so rude every time I call. They never give the same answer! They need to hire some new people with respect.
    Kelly Lynch
    I was dreading this visit but i got in and out in about 20 minutes and staff was very friendly and very helpful, i was pleasantly surprised.
    Ken Collins
    Govt Agencies are in the process of collapsing. by design.
    Pam Perando
    Michele helped me out from the Morristown office she was absolutely darling to work with
    Danny Bird
    Very helpful and enjoyed speaking with my rep.
    Steve Hall
    They can be helpful when they want to be other than that lyrics especially the guard
    Stuart Simmons
    I have been here on personal business at least 5 times, they have always done a good job in rectifying problems.
    sheila cloud
    Customer service is awesome. I appreciate their kindness
    William Knight
    Very nice and helpful staff told me exactly what I needed to know
    Amy Murphy
    It was in and out no long waits
    Connie Jensen
    The Morristown location has absolutely awesome customer service!
    Alice Guadagno
    Security guy was rude man behind the window glass he was really nice I like him.
    Brad Goldsmith
    Absolutely the friendliest and most helpful people.

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