Johnson City Social Security Office

Johnson City Social Security Office

The Johnson City Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Johnson City Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Johnson City Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Johnson City Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Johnson City Social Security Office

    I have had two phone calls at different times and the staff has been extremely helpful. I can imagine if you need something the same day, that isn't possible, but this is a federal office - it's not the staff's fault that they are put in this bind to limit contact when everyone else in the free-world of JCTN is going about their business.nI gave them 5 stars because they are friendly and helpful when on the phone and I would have normally got hung up on when I call the regular national SSA office and had no success with the general number. I'm so glad that they are available by phone, can't imagine trying to get my disabled brother and 91 yr old dad - loaded in the car, two wheelchairs, and then having to unload and stand in line - for what can be done on the phone and through mail. For this I am thankful.nI hope when they do open up in April or whenever, they'll still take local phone calls to help with simple things that I needed.
    Jeana Gregory
    Better than it being open. No wait! 1 quick phone call and I was done in less time than it took me to drive 1 way. I have the phone number on the photos! GREAT JOB!
    Doyle Hayes
    Because this office is using the covid-19 thing to not wait on customers. I needed only a income letter by the 19th for dental work. All you are doing is finding ways not to help senior's or veterans. They could have seen me just for a letter they have glad between them and the customer and no one was in there. You show more and more that you don't care one bit snot the American people.
    Joshua William Cassell
    So helpful and very geninue in their concerns for your situation(s), whatever might be going on. They are FAST in terms of problem solving and such. I highly recommend this SSA office. I have been on disability for 40 years, and this place, by far, out of 20 offices I've been to, flew to the top of the recognition book in my world. :)
    Clayton Ingram
    Went to office to get card reprint. Told have to make appointment. I tried 1 hour 30 mins later they hung up. Canu2019t go in person can call on phone. Terrible service
    Renee Carr
    The people are thoughtful and understand.nI have to have things explained to me and can't write all that great.nThe person helping me took the time to make sure I understood everything and also did my writing for me .nThat saved a lot of time,confusion and misunderstandins.nBest experience I ever had at a Social Security office.
    Heather Harris
    I have normally had a good experience with them. However, some of them could learn to have some compassion towards people.
    Aaron Waddle
    Johnson City Social Security Administration has always taken care of me in a timely manner. The teller at the window has always provided me with the answers to my questions to the best of their ability!! Thanks for all you do to help!!
    Denise Blagg
    The wait time on the phone was reasonable and the agent reached out to the agent I couldn't reach in the Chicago work support unit!
    Marty Grindstaff
    It's not too bad but they are limited with what they know and can do there at the mercy of the main office in Delaware
    Melissa Heaton
    The cut out income that I was use to live in on and I am about stressed out to the max and I still have not received my benefits back and can't afford my bills they should never cut some one benefits out they relie on for years ever very bad to do
    Teri Heim
    I've always had a good experience with the JC Office
    Diane Baker
    There to answer all questions about retirementnAnd make it easier to do so.
    Itz ShadowGirl
    They dont answer your call within the amount of of time they say.
    Crystal (LuvBug)
    Pretty fast for a social security office
    Eloise Babb
    Great people, efficient, fast
    Antonio Banchetto
    Great and speedy service
    Brenda Hornberger
    Moved right along!!
    Dallas Honeycutt
    Pleasant experience.
    Carl Russell
    Always helpful and professional.
    Tamye Dixon
    Terry Tracy Carver
    Stanley Bare
    VillanuevA Baby
    Brandi Yates
    Michelle Riddle
    John P
    larry laws
    tansie arowood

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