New Philadelphia OH Social Security Office

New Philadelphia OH Social Security Office

The New Philadelphia Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at New Philadelphia Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the New Philadelphia Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at New Philadelphia Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 20 Reviews For New Philadelphia OH Social Security Office

    J Edwards
    You would think government offices would have a phone system that works. Also, I get if your having a bad day at work, but don't project your attitude/demeanor onto me within the first minute of phone call. The switchboard operator, needs a different position. He's not phone friendly at all. And looking at other reviews, it's not just my phone call that irked this employees day. It's an everyday attitude apparently. I've left voicemails for acaseworkerat the NP office several times, only to be ignored. End of the business day return call, never happened. Seems since the office building closed due to COVID-19, no one is being held accountable. Unprofessional. Disabled can't get the proper help they need due to phone systems down, offices closed, you name it. 1 star rating is generous on what I experienced after trying to help a family member. I can only imagine what others deal with at this location.
    Ashley Eckert
    Worst experience of my life. Called and was told what I needed to Bring for my kids replacement cards, went with what they said. One lady told me I needed shot records or a school transcript. So I go get shot records and the man says I canu2019t use them. Iu2019ve been there 3 times today and still no replacement cards. I have all documents they just wanna give you a run around.
    K C
    Phone wait time was fast. However they always transfer me to the person handling my claim and she never answers and never returns any voice-mail messages. I've waited for the claim to be completed for 8 weeks now and all they will tell me is it is at the processing center. At this point it should only take 2 - 4 weeks or so there website states. Jeremy is very rude to and needs to work on his customer service skills ud83dude44.
    Jim Ross
    Caseworker never returns calls. I believe they tell you that so you eventually give up.
    Leslie Ramold
    So to chance my name on my social security card I have to mail or drop off my original documents and they will mail them back to me? Umm how about Iu2019m not mailing you my driveru2019s license and Iu2019m not having you mail it back! What in the world is wrong with our government to think this is ok? Iu2019m at a loss for words at this pointu2026. Guess I wonu2019t be getting my name changed!
    Jennifer McGuire
    If I could give zero stars I would it's a joke of a government office rude employes and can't even get them to return a phone call
    Dean Grant
    It would have been more convenient if they would have posted they are closed except by phone.
    Marilyn Graef
    Everyone was professional and very friendly. They immediately identified the problem and initiated a fix. Later the same day I called back in to get further guidance from them. Great people! Thanks for all your help!
    Me Ohio
    During the covid the man running the phones is completely rude and inpatient with people who have emotional issues i think they need better training in dealing with people with emotional problems
    Jamr Nunya
    Closed you have to call for appointment
    Marjorie Carrothers
    Wait time was short. Mr Steffens was very courteous and extremely helpful.explaining my benefit options and accessing my online account.
    ashlee hobart
    This place is ridiculously SLOW. Why wouldnu2019t they have more people working to help you... waited close to 3 hours total for a name change.
    Christine Sefert
    Don't go to this office call the Main SS office if you want your questions answered by a professional.
    Dustin Chambers
    Chronically understaffed, major waste of time.
    Jeff and Lynn Phillips
    Heather Best
    jesse Denslow
    Chris Rotruck
    Neal Kwas
    Marco Houpe

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