Middleburg Heights OH Social Security Office

Middleburg Heights OH Social Security Office

The Middleburg Heights Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Middleburg Heights Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Middleburg Heights Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Middleburg Heights Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Middleburg Heights OH Social Security Office

    Siva Kumar Gupta Cherukuri
    The best experience I had here. The staff is so friendly especially Ms. Tanner. She is very very helpful. Our application didnu2019t go through in our in-person visit because of our date of validity. She made sure we didnu2019t have to come back to office for another appointment, she herself followed up with us over the phone and helped us with the application. She continuously followed up with us which she doesnu2019t have to. She is the best!nnI was told even other representatives working at this location also very friendly.nnI would definitely recommend this location.
    ericka peterka
    I never received my daughters SS card,nThey told me it was lost in the mail, which OK is understandable and I talk to a lady on the phone who told me the process I had to go through for them to replace it was having to fill out an application drop off my drivers license and her birth certificate to their office in which they sent it back two weeks later with a little paper that said I would receive a response in another 2 weeks, after that I received a letter saying I was denied for failing to prove my daughters identity, after waiting on hold for 40+ minutes each time I called they told me that I needed to bring her shot records signed by the doctor and that is proof of her identity and they also stated I would have to do a whole new application and start the process all over again, I heard so many different things from their whole organization they really need to get their protocols in order and communicate with their employees, also how is your birth certificate a LEGAL document that states you exist and that you were born not proof of your identity?
    Jessica Maloney
    Took the day off to take care of this but without posting anything they changed there location to appointment only and would not let anyone in without one. Tried to call the number to make the stupid appointment but after 40 minutes of trying I gave up. No signs, nothing on the website NOTHING. No one cares about causing inconveniences
    Mariya Fleck
    I scheduled an appointment for my mother who doesnu2019t speak English at 12pm and they called her at 11am and the lady on the phone was so rude!!! They made a mistake with the appointment and instead of offering to call at the correct scheduled time they put the blame on me and kept arguing and refused to connect me to a manager/supervisor VERY UNPROFESSIONAL. This administration needs to do some serious training in customer service!!!!
    Marybeth Costello
    I was notified that my Medicare had been terminated for non payment. I called the Social Security Administration immediately. I had to speak to numerous people, who guided me through the process of getting my Medicare reinstated. Everyone was so helpful and nice. The situation was such a nightmare, but because of the knowledgable and patient staff, everything worked out.nI wish I had the names of everyone I dealt with to thank them personally, but I just have the name of Ms. Kinj. A big THANK YOU to Ms. Kinj and all the other wonderful people who helped.
    Gary G
    Why did a female worker tell me to come today when it is a holiday and it is closed. Disappointed in this joke of a facility.
    Richard Stanik
    Called the Middleburg. Hts.Office,friendly agent, went quickly,took care of
    Ronald M. Hubbard
    By phone most of your answers can be answered! If you are unsure or uncertain on what your being told or how to file for things! It's best to request setting up n appointment an inform their Personnel as to the degree of urgency you feel on the matter! Be sure to bring any info pertaining to the matter with all the necessary Identification or papers that pertain to the person in the matter or if you're a guardian or family member or Legal representative or a friend trying to help another explain their situation to the right people!
    Linda F
    I stopped in today for a replacement card. I got there a few minutes before 9am, but there were already 10 people in line, 5 people already seated, and all windows were full! However the process was fairly efficient. When I got to the front of the line (wait about 15 minutes), there was a nice woman who assisted you in signing in at the kiosk. Once the kiosk printed the ticket, I sat in the waiting room for about 10 minutes before being called--there's a nice feature where the large TV displays a live feed of each window and the current ticket number being served. I had already done the research beforehand, so I had my completed application and all potentially necessary documentation already with me. The process was completed in about 5 minutes, even though I had a bit of a unique situation. The representative was friendly, professional, and efficient. From start to finish I was there just about 30 minutes--way less than the 1.5hrs I had braced myself for. I've also been told by several friends/coworkers that they've been in and out in 10-15min! I'm really happy with my experience here!
    Shauna Smullen
    They were great, I was going through a terrible time with Health news, and it seemed like nothing was going right, actually it wasn't going right, but they tried really hard to help me I was so stressed and having anxiety attacks, they were very professional at what they did, and I feel that they had great professionalism on how to calm someone such as myself, I spoke to 5 different people on different occasions, it wasn't planned that way it's just the way it happened, my case was just unbelievably messed up. Hopefully it's over I can only pray... anything Thank you, for everything you did for me... I appreciate everything... all of you ROCK...
    Emily Panas
    I was in and out in less than 10 minutes to get a replacement card. The staff was very nice and the kiosk was easy to use. It helps to have any forms needed filled out before you get there!
    Sarah Hill
    I spoke with Susan on the phone as I was inquiring information for changing my name because I recently got married. She was very helpful in letting me know what documents I need to send and how to proceed sending everything through the mail since the office is not open to the public right now.
    Anon Anon
    Came here just over 2 weeks after arriving in the US on a spousal visa so I could apply for an SSN. The lady I saw said I wasn't eligible for one, which is not true. She then said she couldn't find me on the system. She then said she could find me, but my first and middle names were in the first name field and I would have to correct that with CBP before she could issue my SSN. Then she printed out and handed to me a letter stating my SSN card would be mailed to me in a few days, which it was and I have used with no issues. The visit was confusing to say the least and it didn't help that she behaved like she'd died inside the entire time. Perhaps some training needed?nnAlso want to add that I did call CBP after the visit and they had no idea what this lady was talking about.
    Matthew Wittenmyer
    I must say that when I do reach someone at the Middleburg Hts office they have been very nice. So I hate to complain, but Iu2019m gonna.....nAnn, from Social Security, when you call me please leave your last name and or extension! The phone number you left only allows for connecting by last name or extension. You never leave either!!! I called the main Social Security number trying to locate you.... They canu2019t find you.... They donu2019t even have the office managers information! Wow!!!! So for the peace of mind of your future clients... please leave that vital information. You have worked there for a long time and you should know better. That said... I am also at fault for not putting your info from the past in a location I would remember.... but Iu2019m forgetful. So I donu2019t completely put the blame on you but if I said my name is Matt from Northeast Ohio, call me..... Well.... maybe if I left more information it would be easier for you and I to connect. And if any of you have Annu2019s info.... help me out please. LolnnMatt from Northeast Ohio
    Abraham Eden
    Susan Have helped me today at window 1. She was a great example of how to treat people with respect and dignity. Also sheu2019s explained clearly to me everything I need to know. Great people, great staff.
    Diana Madar
    My husband and I did NOT have a good experience today! The room is like a prison ward with chairs linked together, windows facing the west providing blinding sun streaming in between opened mini blinds. We kindly asked the security guard to tilt the blinds and he retortedCan't be done! Said it was asecurity issue REALLY? Security from what?? No magazine, coffee, water, comfortable seating and many people wait for hours!! What a shame for the seniors that have to put up with this. We felt as if we were in a detention center. Large screen TV but just scrolled Social Security advertisement. Very Sad
    Jon Parker
    so far all is good just started the process
    Jayden de la Cruz
    Got here about 20 mins after they opened. Been here almost 2 hours and heard every number with my letter be called but mine and all I needed was a corrected SS card.
    Taras somyk
    Don't even bother fill up a social security application because they don't care . Waiting on my social security whole month because I changed my name and they still got it wrong , with all documents that I sent + application with all the accurate information
    Mary Roberts
    Horrible representatives that interjected his own personal opinion where he had no right to comment on and personally none of his busness. He overstated his authority on some questioning. When I get ready to apply for my own benefits I do not want to go to the Middleburg Heights, Ohio location even though it's the one I have to go to because of where I live.
    B Metzger
    The one security guard there was so friendly! He was very helpful and didnu2019t overstep his boundaries. Iu2019ll be coming back just because of the officer there!
    Scott Paley
    They said the office was open between 8 and 12 for walk-ins I took a bus out here I got here at 11 a.m. and the building is closed online they have it marked as open for business I come out here and it's closed so very poor rating they didn't do their job I'm waiting on stuff for housing from them and I can't get it
    amanda Stewart
    Only came to get a letter I've been at this place almost 2 hours worst ever I came out to parma thinking it would be fast lol I should have just went to the one on Lorain never again I gave a 1 star but it's really not even that
    S Spikes
    SSI keep denying my adult disables son for the past 3 years. I guess when someone needs a heart and liver transplant and is in failure of both of these organs it is not important to help him.
    Erica Bizzell
    No that man had embalming fluid formulated for that woman cause she kept coming over his house talking about she was his wife and he was already marriedshe used to pt embaling fluid in her eyes like her eyes where green
    Mathew Varghese
    I went there for submitting application for my ss card. It was a nice experience. They are very professional and helpful.
    micah mcclough
    Every time me or my husband has to take care of any business we are in and out but that also depends on the time of day you go.
    Kesha Williams
    Great customer service with Mark. Good office. I received service in under 30 minutes.
    Chinii PRxQueen
    Great staff they explain everything and help me so much on something so not a big deal thank you definetly coming back
    Lenny Herman
    The city and zip code on this site is wrong. It is Middleburg Hts. Zip is 44130.

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