Columbus OH Social Security Office – Federal Building

Columbus OH Social Security Office – Federal Building

The Columbus Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Columbus Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Columbus Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Columbus Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • Search other Social Security Offices in Columbus

    You have other Social Security Offices in Columbus

    Columbus OH Social Security Office

    1060 Georgesville Road

    866-964-1723 More info

    Columbus OH Social Security Office

    220 S Hamilton Rd

    866-964-1723 More info

    30 Reviews For Columbus OH Social Security Office – Federal Building

    Jon Todd
    Their office has been closed to in person visits since March 17 2020. When people get upset about government employees getting payed taxpayer money to sit around and do nothing this is why. Months and in many cases years since private businesses and even other government agencies have fully reopened they remain closed. Even the DMV, an agency notorious for terrible service has reopened for in person visits. These people need to do what Ohio citizens pay them to do or find another job. Thereu2019s no reason to remain closed to the public after almost every other businesses and government agencies have reopened. This is the definition of wasteful spending of taxpayer dollars. The head of the agency needs to be removed immediately and be replaced by someone actually willing to do their job.
    Jarrod Craft
    I had my daughter over a year ago and have been trying to get her card and paid over 100 to get it and still got nothing. Every time I try to call they never pick up to make an appointment for me to come in to get it and now that I absolutely need it I can't get ahold of no one. It's been a year and I don't have my daughter card.
    Peggy Buell
    They ignore people. I have called them several times. They either hang up on me or put me on hold for at least 20 to 30 minutes and then hang up on you. I have paid $35 for one Social Security card, and have been waiting on it for 3 weeks. I paid for another Social Security card last Friday which cost me $40. I think that they should give me my money back and give me my Social Security Card for free
    Larry C Brown
    I have spoken by phone to people at the Columbus SS Admin office on a number of occasions in the past year. When calling, of course there are long waiting times, few people call with short, easy to answer questions. But, what I can say is that every time I've spoken with someone they have been very courteous, professional, patient, and knowledgeable. I've even had to call back on the same or similar issue (due to lost notes) to get further clarification, and the same is true. Always patient and courteous. I have never encountered a rude or discourteous person. I am thankful they are available and helpful.
    Faailoa Gibbs
    Not sure if anyone works here but the wait on getting thru to somebody just to schedule an appointment is HORRIBLE. Phone been ringing for 6 half hours and NO ANSWER.
    Sherry North
    Trying to help a disabled friend and just keep getting passed line to line for an appointment and no one is answering. It's 3: 30 been calling since 9 am. It's a disgrace!!!!!!! But when I leave for work passing the building they all come out as though they've had a long day, smmfh! Only 1 star bc you can't leave it empty!
    Aleesha Renea
    It keeps hanging up on me all I wanna do is talk to a supervisor. I need to know what they want me to send to get my children's social they kept sending me a letter saying they don't have enough information and while I'm trying to call them no one is answering.
    Mohammad Ali Saeedi
    AwfulnIu2019m very frustrated Iu2019m calling them and every single one of them hung upnWaist of time 45 min and they donu2019t even carenI have to call to schedule appointment itu2019s no other option.nIu2019ve already call the other locations and same issue so far
    Millissa Greene
    I have never in my life dealt with people so uneducated and disrespectful. I feel so bad for people who have to deal with any process with this administration this the worse thing I've ever dealt with in my life. I hate them
    Jama Gurey
    I called so many times they didnu2019t answer office is closed no answer call I drop the box my passport and my child his certificate no return any more I donu2019t know what I can do
    Tee Saed
    Very disrespectful! They took down my clientu2019s information, then hung up on him three different times. We wasted 3 hours in of our day. Weu2019re on hold again and they hung up lolnnPoor customer service skills. They donu2019t even deserve a 1 star.
    Andre Brown
    Been on the phone for 5 hours they have not answered it's just ringing it's 3:24 pm Friday December 3rd and the close at 4pm they are just going to let the phone ring until their office closes absolutely ridiculous I'd be wrong to drive my car through the front of the building they don't do their jobs at all here
    Danielle Pace
    This place deserves no stars they are not helpful, they never answer the phone.
    og bobby
    I called they would help but hang up on me yesterday and today !!
    Was told 15 minute wait it's been 58 minutes just ringingud83dude10
    Daniel Feng
    They surely be pretty busy huh...
    Retta G. (Ga Ga)
    I've been calling this office 2 weeks & been unable to speak to anyone! Call will connect then goes into silence as if someone places me on hold and never answers.
    Pu00ebnu00f1u00ff u012eru00efu0161
    Just got off the phone with some rude sounding lady. I asked if they were doing walk ins for name change on SSC and before I could even get done she was like u201cNoooo....all buildings are closed nationwide.u201d I just ended the call. I only asked because it still says open till 4pm with google search so I was just confused.
    Christina Moore
    Surrender all who enter here.... The website says that they are open, but they are really closed (presumably to celebrate black Friday). Their hours are only from 9 to 4 Monday through Friday, and so you have to take off work to come back on Monday. You can not renew your ID because your social security card dissolved after 30 years, but you now need your social security card to renew your ID. Because you were unable to renew your ID, it is expired (by 4 days btw), you can not get your social security card... and so you are here in bureaucratic purgatory. They tell you that if you have a question, you need to call their toll free number. Under no circumstances are you to approach a window. No one is stationed to answer casual questions. They then tell you that you are not allowed to use your phone... so really you are out of luck. They then warn you against going to the bathroom or out for a smoke because you might miss your number, and if you miss your number you are out of luck. After waiting for two hours they tell you that your birth certificate is not enough... what they need for some random reason is your medical identification number. Go figure! You react to all of this rudeness with disappointment after having wasted three hours of a work day, and they tell you that you are disrupting the office and need to leave. You see that the two security guards are looming behind you because your spirit is showing. You are treated like livestock and are punished for any attempts that you might make to maintain your personal autonomy. We no longer live in a democracy. If you still believe that you are free, spend an afternoon here. God help you if you have the misfortune of being homeless or without health care. If you have no address and/or do not have this Medical Identification Number due to lack of health care access-- between here and the BMV... you are out of luck. You no longer exist.
    Da Blonde
    Would be nice if I didn't have to wait an eternity to get thru on the phone just to ask a simple question.. and of course, I never got through.
    V. King
    The representative I spoke with u201cappearedu201d to be unwilling to assist me to even refer me to a representative who could assist me with my issue. I give get a u201cdotu201d of a star ud83dude44
    Tatum Maura
    I call everyday. Get no answer. Makes no sense
    Jane Hagley
    The only way to get things done is through a supervisor. One star for the staff, 5 stars for Mrs. Hughley (sp?) She is the absolute best and is not rude like some there.
    K Virk
    I had issues with my name on my SSN and my new company was unable to verify my details. Mr. Kim in SSN office went beyond and helped me to get the name corrected. I am very thankful to the Mr Kim for helping me out immediately.
    The human connection in the place is non-existent. Extremely rude employees. Everything is deemed a race issue. I had to get an SSI lawyer just to deal with these people.
    Raymond Cathode
    Try not to come during busy hours to avoid a long wait. Otherwise, glad to have this location so I can get what I need and be on my way. Great staff.
    derek mingle
    No one answered the phone it just kept ringing
    Take a number and wait. This is Not the kind of place you want to go on your lunch break. Once you do get to see someone they are usually helpful.
    Hold for an hour and got hung up
    Martina Sloan
    Other than the fact you go through metal detectors like your at the court house they get the job done. They search your shoes too ud83dude15 I have a 2 &4 yr old I thought it was crazy to make them take their socks and shoes off too !

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