Canton OH Social Security Office

Canton OH Social Security Office

The Canton Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Canton Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Canton Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Canton Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Canton OH Social Security Office

    Jason Smith
    These people can't even send you the correct information, tell us we have an appointment on a certain date, so take off work to go there. When we show up they tell us it's a phone appointment and they will call you at that time which they didn't. Typical government agency
    Rebecca Lamour
    What is point of this place existing as a physical location? What exactly are our tax dollars paying for? I went there to change my name on my social security card after getting married, showed up to see an empty office right at 9am when they open, and was told by a security guard to call a number on the door to schedule an appointment. When I tried to explain what I needed she just shut the door. What kind of government office is allowed to straight up refuse in person service. They are 100% using COVID as an excuse to not provide any in person services.
    Diane Shuler
    Have spoken with the Canton Oh office three times and visited there once. Every time I have received excellent service and answers from them that were not provided by talking with those on the national phone option, not that those folks weren't very patient and polite. They were, but couldn't help with my issues.
    Rachel Caster
    I called and after waiting about 10 minutes got through. This call was much more helpful than the first one I made a couple weeks ago. The agent was friendly and patient and actually explained the process to me, and gave me some hard dates. I guess it all depends on who takes your call.
    Christina Cooke
    Tired of the lack of information and inability to see someone in person. Told I could drop forms in their drop box apparently itu2019s in the locked building!!! Itu2019s been 2 years things need to open up
    Nick Cope
    Her name was Jessica and she was very polite and just AWESOME!!!!She answered all my questions correctlyProfessional
    Stephen Dowdell
    horrible service the lady kept talking over me and hung up when I asked for a supervisor I called back she was rude to me for just asking regular questions and refused to give me her name the canton office is the absolute worst ever believe me
    midnight rose
    Spend hrs on hold to have the phone hung up in my face call back an wait again and my issues still not resolve and your not allowed to walk in so the whole building is a waste of space stop giving them our tax dollars smh they receiving free money to ignore us
    Brooke Sessor
    It took me about 6 different tries to get ahold of someone at this office. After 15 minutes of holding they hang up on you as well! so frustrating! finally got someone to pick up and they were very helpful and polite.
    Mel Hodgson
    Called to ask about my name change and had the most helpful pleasant conversation. I received excellent customer service and ended the conversation with a smile.
    Taylor Mann
    Would do 0 stars if I could. Made two different virtual appointments and neither one was entered in their system. Complete and utter bull. Do your social security stuff online. Waste of time talking to these people.
    Aaron Hess
    Just A Hot Mess! When you call them they tell you what you need to submit to them to prove identity. We directly told them what was being sent to them and they said it was more than enough. Then they return the files in the mail a week later, say its not what they need, and lose documentation you send. Still no success and they make you re fill out the forms every time.
    Alejandra Noriyama
    Changed my name and had to get a new social security card sent in documented 9/7/2020 including a copy of court order and current drivers license as required on forums. I have no copies of my court order left and the office has lost my submitted forum.nnThey need to open up the doors or open up more employees because losing these kinds of documents are how you get identity theft.
    diane tabellion
    The doors are locked so u have to wait for a security guard to help you.
    David Lyngholm
    Justin Ledgerfield took the time to thoroughly investigate the issue I had, fix some errors in the system and resolve the problem over the phone. He saved me lots of time and stress. Thank you!
    Tod Gates
    I was told other social security offices that answer the phones that the natter I need taked care of is an Emergency and they never heard an office give you an appointment date 2 months later and send a letter to my home so the abusive person intercepts it and takes car keys so i cant go! This office is a joke and starting tomorrow I'm sitting there everyday till my life threatening case id taken care of!!! OMG
    ret prof
    I talked by phone withTheresalast April and she could not have been nicer. She spent a good deal of time with me to make sure all my questions were answered and at no time did I feel rushed. Great experience.
    Mike De Girolamo
    I have visited the Canton, Ohio, Social Security office on several occasions in the past 3 years and each time I have found this office very efficient, considerate and helpful. Considering the volume of people that they deal with daily, I have always been in and out of the office in a very reasonable time with my questions answered to my satisfaction. Thank you and keep up the good work!
    Leah Parkman
    My sister was on the phone talking to a guy from this location and he LITERALLY hung up on her like don't you get paid to listen or not
    This place is a joke. I mail in everything they tell me to in order to get a replacement card yet they mail it back 8 WEEKS LATER and say I didn't give them everything needed. A JOKE!
    cindy friley
    i spent 3 1/2 hrs with ss today on phone and all i got was a smart ass receptionist. one question was what is your mothers maiden name thats the one before she was married DUH I KNEW THAT..i said naef and proceeded to spell it like i do every time she blasts back with i didnt ask you to spell it. . she finally says you need to come in i cant help you on the said i am at ss but you are not handicapped friendly. you have no place that i can park close and walk in and i cant walk over a block and cross the street. HER you need to call canton ss.. me who am i talking to...her canton ss. but i cant tell you how much more we are going to talk off. THAT HAS TO BE DONE IN PERSON. i feel another letter coming still need a smaller mower soon very soon. RUDE, DISRESPECTFUL BELITTLING AND SO FORTH. BET SHE WOULDNT LIKE TO BE TREATED LIKE THAT
    TH3TRU3 M1N1M3
    Poor service. Lied to me and said I couldn't setup a appointment to their doc cuz I've been waiting months to hear back and nothing
    I have spoken to many agents here and they are very rude when calling over the phone. This is quite possibly the worst customer care in government service. When visiting in person they are slow, unmotivated, unprofessional and condescending.
    Jane Rogers
    Many times I have gone into the office to take care of my business, and I'm in and out in just minutes, but when it's really busy, I could spend a couple hours.
    Neen Pleasant
    Worst service ever didn't even get my phone interview then lied saying they tried to leave a message been by my phone from the time they opened til closed not one call this is ridiculous
    sarah milini
    Krystal was very helpful!!! Made the process of a new card easy
    Johnny Steele
    Keep calling with no answers!!!
    Kala Scott
    They just sit there and talk they dont do their work more socializing then doing your job and helping people can't deal...
    Olga Y Smirnova
    Very nicenMr Baab was friendly and helpfulnMy parents and I appreciate for the servicenThank you
    Theresa Locke
    Couldnu2019t get a person to talk to me Iu2019m a trying to report y husband u2018s death

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