Statesville Social Security Office

Statesville Social Security Office

The Statesville Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Statesville Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Statesville Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Statesville Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Statesville Social Security Office

    June B
    Hubby went today, Thursday, 5/12/2022. He was there when the doors opened at 9am. Says he waited 10 minutes before his number was called. Whole process took 30 minutes, not the nightmare we expected, haha. Good job SS office!ud83dudc4fud83dudc4f
    Natasha Mow
    Been attempting to get a new social security card as I am a mother and I desperately need a new job but cannot get one without two forms of ID. I have tried online numerous times and nothing has come in and when I called to ask why they treated me as if I was unintelligent and then I call continuously every day to get no answer. I finally get an appointment in the office on my daughteru2019s birthday and I still havenu2019t received anything and itu2019s been over a month. P.S. I first applied for a replacement in DECEMBER and it is now APRIL 2022!
    Kathy Totten
    I called 2 separate times today. After being on hold for 16 mins each call, the last ring was dead silence, for both call. Sounds like alot of lazy people working. Very disappointed in this place, it should be open by now, but again lazy, probably sitting home in pj's
    Skylar Matheny
    Keep being told no visits without appointment but they do not answer phone. Been on hold an hour every day for almost 2 weeks to get an appointment. Horrible staff, if only on appointments, they shouldn't be busy so why can noone pick up a phone.
    Chy Chocolates
    Vincent Marcellino
    Trying to report a change of address and they won't answer the phone. Hold keeps stopping to ring but nobody picks up and it loops back to hold
    KC Adams
    Professional and courteous staff, very helpful. Including the informative security officer. It made the short wait comfortable. Thank you.
    garry welborn
    I appreciate the lady helping my dad as quick as she did, but it is a crying shame that they cant open a door and hand out a peice of lousy paper. He had no way of logging on and printing out anything and now he has to do without because it has to be mailed from statesville and across the country and back to statesville because they won't just hand it to you. Where is this world going? And what is the he point in this building being here anyway? Seems to me just a waste of money.
    Tracy Peele
    I shouldnu2019t be getting reviewed 2 times in 12 months for social security and ssi when there are People who never get reviewed I feel they been harassing me constantly for 15 years
    Courtney Rhyne
    Very poor customer service. Child support workers are so hateful when custodial parents call to ask about child support. Like we are the bad parent! Hell if the noncustodial parent would just pay it without a court order you wouldn't be bothered. Dont stick up for the dead beat parents who are made to help take care of their children that they created. Such a joke!
    Ruby Rose
    Called at 10 am. Said there office was closed and called back from 8am -4 .... They don't answer their phones at all
    angie kirby
    Trying to complete a name change. It has been almost 2 months and nothing. I have called every day to resolve and been on hold for almost an hour each time - no answer. Could somebody please help process this?
    Roxanne Privette
    Worst office. Unprofessional!!! Hung up on before I could leave my feedback. Rude!!!!
    Passion Vamp
    Tried to get my name changed, mailed in all my paperwork then get a letter two months later saying they couldn't accept photocopy of marriage license (it wasn't a photocopy). Then when I called after 100 busy signals or busy messages saying they were too busy to answer calls, finally talked to someone who said they had marked it as photocopy there was nothing they could do about it and I'd have to start over.nEdit: they did call back and fix the problem
    I have attempted to contact a representative in reference to an issue Iu2019m having with my disability. Iu2019ve been completely cut off from funds I need to cover medicine & med medical assistance the i people need to return to customer service training.
    What a great place!!! From the moment we walked in. we were kindly greeted by the security officer who went out of his way to be helpful. He was out to get a smile or a laugh:) The worked I saw was amazingly kind and thoughtful. She went above and beyond any government worked I have ever encountered Mrs. Spiva!!!! You Rock:)
    zackery gryder
    Automated voice says no office visits, but will not answer the phone.
    cat drugs
    I called and was rudely told I couldn't make an appointment because it wasn't a serious issue. Then why even stay open if you're not accepting appointments. They serious need to switch out that guy who is picking up the phone. And replace him asap
    alexis browne
    They never answer the phone itu2019s very irritating
    Kayla Redman
    The Salisbury office spelled my new married name wrong even though i had all the paperwork right. Came to the Statesville one to get it fixed. They were absolutely packed when I walked in. The guy at the front desk was very nice and answered any questions people might have. Another lady came out making sure people had what they needed so they didn't wait for no reason. The lady that helped me was very nice and answered my questions about getting my license changed. Despite being packed, I was in and out in 30 mins. Would definitely recommend this location.
    There's usually alot of people waiting but it goes quickly. The Security Guard is very helpful and has a great personality. I've always had a very pleasant experience here. Thank you
    Eileen Goodman
    This office is close to my home. I have been there a couple of times. The front desk check in guy is pleasant and helpful. Since I was there on behalf of Mom I think that may be why I didn't feel like they were going to help me. They just told me what else that I needed to without saying anything about why they were needed the extra material for.
    Gaby Munoz
    I have been here twice and every time I come it's not too crowded. The officer at front desk is super nice. Very helpful and patient with everyone. They try to get you back as soon as they can. I live in Davidson but would rather come to this office than the Charlotte location. Worth the drive. ud83dude0a
    Bb S
    I went today at the office, I applied for SSN; services was wonderful and fast , yes, the security guy really helps you to check in, very friendly and the clerk who took my information very very friendly; we need more people like them, we live in a stressful and depressed world, PEACE :)
    Darlene Wright
    I received a letter from the Social Security asking me to make an appointment with my local office, when I called the gentleman who reviewed my information said they did not give appointments for my problem, that I would just need to come in and wait, does that make any sense? Besides that he cleared his throat and sighed more times than I can count while on the phone. I don't know how elderly people deal with this system.
    marty johnson
    Hours are from 9 to 3. Your tax dollars hard at work. FYI - due to the filthy slimeball vote buying politicians of the great state of north carolina you MUST have a ss card to get a drivers lisence unlesss.....nnYOU ARE AN ILLEGAL IMMIGRANT. FACT!nnI JUST CONFIRMED IT MYSELF
    Clovis Lacerda
    I am here most probably for the same reason as most of you: The front desk officer deserves a gold metal for being one of the nicest public servants I have ever met!
    Christina Folsom
    I was literally in and out in less than 15 minutes! And the man at the front desk was extremely friendly and helpful and so was the lady that handled my needs in the back!
    maria gilford
    They never answer the phone
    Franklin Layne
    Cause ive been fighting for almost 6 years to get my SSI back cause i am physically unable to have a job due to my mental disabilities i had it before i thought it never leaves

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