Lumberton Social Security Office

Lumberton Social Security Office

The Lumberton Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Lumberton Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Lumberton Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Lumberton Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 22 Reviews For Lumberton Social Security Office

    virginia locklear
    The SSA staff was so kind and professional. However there was a female security officer who was really rude. What really got me is how she talked to the elderly. Well I am elderly too but It was hard not to speak out as I heard her talk to people. Her position of control has gone to her head. I have seen this in the past. Her actions will come back to haunt her. What you put out comes back!
    Katina Whittington
    I want to give more if I could for representative Chris Crawford. He's the best that I've encountered thus far at the Social Security office in Lumberton NC. He went above and beyond the call of duty. He is so polite and professional. If I could have more people like him in customer service I wouldn't mind calling people. Keep up the good work and spirits Chris. You rock!!
    Beth Majors
    This office is amazing! I have been interacting via telephone conversations with them since October, NEVER have I had a bad experience! Every representative is polite, friendly, professional and more than happy to address any and all concerns and or questions! They follow up to ensure you have been able to retrieve documents si they can help you to receive all benefits you are entitled to! An amazing staff, I am so thankful for each and every one of them! Big thanks to all of you!!!!!! You are greatly appreciated!!!!!!
    Dennis Andrews
    Why is this office closed , it's not open hasn't been in over a year these people has the luxury of sitting home drawing a check while most have a second job what's wrong with this picture
    Tai-Ljn Trott
    This place either needs better operation or new management. I asked for an application to be sent in the mail so that I could get a new SS card. Itu2019s been a WHOLE WEEK! I live 5 minutes from the building. If I ask for documents to be sent it should take more than 3-5 days for them to get here. I understand that there is a pandemic but at least take people by appointments as long as they have a mask. THIS IS RIDICULOUS! Then I try to do the application online but it tells me that it canu2019t accept my first name because itu2019s hyphenated. I need these documents for work. Itu2019s now a u201cholidayu201d (Labor Day) and no one is in the office. Iu2019m very upset. Please do better.
    When I walked in the office I was helped by a nice older black man. He was so welcoming and helped me with everything I needed. However, my experience was different when I called through the phone. I was greeted by white lady, sounded about mid 30s or early 40s. I told her I needed to change my address and she collected all my personal info. Then said she could not change it for me because I don't receive benefits. I waited this whole time on the line and gave away my information to be told I cannot change my address? That sounds like a waste. I told her the website did not provide the option to change it so that is why I called. She basically just shut me down and provided no help whatsoever. Do better.
    Maureen Rozier
    When I initially signed up for SS payments a black man assisted me and was very polite and helpful!! I called today for help with accessing my online account and the woman on the phone was short, condescending and very rude...with an attitude!! I finally hung up after trying to communicate with her. Apparently she thinks that customer service does not include letting the person needing assistance to talk!! I just retired from a bank after 41 years and it was beat into our heads to be polite and courteous. You need people on the phone who can treat all people with respect!!!!
    Richelle Tomlins
    I'm hoping I do not have any problems with this office when filing...I have to have open heart surgery April 2, 2017. I don't have time for SS to push around paperwork for a lengthy time as I've heard...from the looks of the other review, I'm not feeling very hopeful
    Joseph Lancaster
    this place is horrible... it's obvious that they have no interest in helping others as their job requires... they treat people this way because they know there's nowhere else for citizens to go... if visitors were customers this place would have gone out of business... they act as if they're kings and queens to the visitors that come in as peasants it is HORRIBLE... I will contact the headquarters in baltimore MD soon as they open in the morning... people get it together...
    Charity McCoy
    I keep calling the local Lumberton branch but they will not answer. This is the number that is posted here. The 1800 number is no help.
    Patricia Maynor
    They are slow coming to phone then u having wait they are ill mannered towards u
    Chasity Jones
    What is there number not the 1800 one
    Beverly Lee
    They have always respected me
    Deborah Rager
    Very courteous and helpful
    Luke Tyler
    Very convenient
    Tia Hargrove
    The Freedom Advocate
    Rolanda Mullis
    Davielle Johnson
    Ashanti Monet
    Billy Lindsey

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