Kinston Social Security Office

Kinston Social Security Office

The Kinston Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Kinston Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Kinston Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Kinston Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 20 Reviews For Kinston Social Security Office

    Lydia Joy
    From now on Iu2019m calling this office rather than the New Bern office. The difference in service was so much better than in NB. Not only was the man I spoke to extremely polite, he understood the urgency of my situation and helped me get exactly what I neededu2026all in less time than I would have been on hold at the NB office. Thank you!
    sookie babe
    I would give zero stars if it was possible someone needs to train them on how to pick up a phone every time I try to go up there they tell me I canu2019t come in without a appointment but then every time I try to call itu2019s either the line is busy or I get put on hold for hours until I finally hang up like theyu2019re are people out here struggling because they canu2019t get what they need from social security like how hard is it todo your job .
    Kristine Goodyear
    This 5-star review is for Ms. Vonda - and I'd give her more stars if I could. The short version of this complicated story is I went to the Charlotte office recently for my dad, who lives in Mexico. He asked me to drop off a letter at the SSA office, but the office is by appt. only due to COVID. I called the phone number posted on the door my call ended up rolling over to Ms. Vonda in the Kingston office. I filled her in on my extremely frustrating situation and she responded with friendliness, kindness and professionalism. We stayed on the phone for quite some time while she did all kinds of research and calls on her end trying to get me in touch with the appropriate person. Thanks to her, I finally connected with the right person and was able to fax my dad's letter. Without the fabulously patient Vonda and her stellar problem-solving abilities, I would have had a complete meltdown that day. Actually, I'd probably still be in the SSA parking lot sitting in a puddle of tears. Thank you Vonda for everything! You are a true gem and I'm forever grateful to you.
    Omar Kazzaz
    Ms. Nottingham's service on the phone was world-class and exemplary. Mr. Nottingham took the time to understand the issue that I was facing and went way beyond the call of duty to correct the mistake. She called me back minutes after I had left a message for her to inquire about the status of the correction. Throughout it all, her attitude was excellent and very courteous. Ms. Nottingham is an asset to the Social Security office of Kinston.
    Theavon Arnold
    My wife and I had our first experience with the SSA on Wednesday of this week. We had a very positive visit. We received the information needed and more. The personnel that we met with was very professional and informed. Thanks for making our first experience a positive one.
    Denise Kirchner
    Very helpful, friendly staff from phone call to on site security and window reception. The building is top notch and so are the employees. Ms. Vonda helped me and I have confidence the she will resolve an issue I've been dealing with the general SSA officials for 6 months.
    Kettra Selby
    You send in paperwork and they always say that they havenu2019t got any paperwork then itu2019s you call in to talk to someone they never pick up the phone they give peoples the run around for no reason.
    steve Lancaster
    Not good. Have tried to talk to some one for over hour. Impossible. No need to be so hard just to talk to some one about medicare card
    Darlene Richardson
    It was clean, I was greeted at the door and it didn't take long to for them to call me.
    Larry J
    Vanessa was great, friendly and fast. Top notch.
    David Williams
    Very friendly and quick when I was there.
    Melissa Adams
    It's awful everywhere. But management here is awesome!!
    Nikki Thomas
    Take to long and still don't give you the answer you need
    Varries Basnight
    Great workers!!!!
    Lora Johnson
    Toni Bradford
    Mary Dixon
    Sonya Blade
    Juanita lynn Stanley

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