Utica Social Security Office

Utica Social Security Office

The Utica Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Utica Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Utica Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Utica Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 20 Reviews For Utica Social Security Office

    Melissa Lockhart
    They didn't drug test me so they aight
    Jenny Parmar
    I will give them 5 stars because the staff working there is really awesome. The guy who works there helped me a lot and I really appreciate his help.
    Danielle H
    Had an important appointment at 10:30 and drove an hour to get there. She didnu2019t get there until 40 minutes later after sitting in the car just to tell my fiancu00e9 they couldnu2019t process his application for a replacement card. If they are busy then they shouldnu2019t be scheduling appointments on top of each other or at least let me know you will be that late. I tried to file a complaint over the phone and the representative told me they will not be doing that and management does not care about stuff like that and then she hung up on me.nnWeu2019ve been dealing with this for a month now and you get different answers out of each representatives that contradict what the prior representatives says. They all have absolutely poor customer service skills and talk down to you even though they are the ones making mistakes with informing people with CORRECT information. We are incredibly annoyed since they are just dragging their feet at this point. Hopefully this fourth application doesnu2019t get lost like the last one.
    Patru00edcia Fernandes
    I just moved to the US and I needed a SSN to work. I called the UTICA office, they picked up in 10 min, and then called me back in two days with a date for an in person meeting. They were extremelly helpful, nice and everything went well. Got my SSN in 2 weeks! I live in Syracuse, so before all this I called that office 5 times...one of those I was left on hold for 2 hours!! I never heard the voice of a person. Long story short: I strongly recommend the Utica office. The extra drive was totally worth it!
    Bill Hendricks,jr
    two other disability workers hung the phone up on me I'm trying to explain to him my situation and there let me go into a half of it don't give me a chance to finish my statement which I have proof up and never have chance for to explain anything here is going on 4 months after the fact of my judgment they're still playing games I don't understand and then for them to hang up phone up that was very very rude
    Allen Robert Hess
    Spoke with the fine people in the Utica office. Very helpful and were very nice and polite and helped me get my benefits.
    Lorna Wooldridge
    OAbsolutr great they were quickAnd I took care of all ofMy needs
    E . Elizabeth J
    they have a lot of old people who have no idea of u200bu200bthe work they do.
    Sarah Emerson
    The gentleman behind the glass that helped me, was very nice..but, the security guards as you walk in the building were the most rude, unprofessional men I have ever dealt with. I was there to get my name changed on my SS card, not for a handout, no reason for the way I was treated....
    John Hector Heinen
    Like any government offices, customer service is lacking in all area. Wait times are long and most of the time they act like they doing you a favor. It like your waiting to see a prisoner in prison.
    John H. Heinen
    Long wait times easier to call make phone appointment. If you go to office expect to be there 1.5 hours to 2.5. note the hours they are open because they could be various closing hours.
    destiny davis
    I called the office at 2:45, it said my wait time was 1 hour, it was longer then 1 hour and when it got to 4pm they just sent my call to a call center that couldnu2019t even help me and the representative was very rude.
    Potfriend!
    Extremely helpful woman who helped me several times. Thank you
    Lesa Shiminski
    Security guards at front door doesn't seem freindly they treat you like you are a criminal
    Ginger Winn
    I'm tired ud83dude2a of waiting on the phone for 46 minutes to talk to someone that mest up.. this is bull ..
    Sandy G
    I find workers for SSI unfriendly and have been lied to many times on the phone.
    Iris Gonzalez
    Everything i went to do i did it and was treated whith respect
    Deborah Palmer
    Competent folks very helpful.
    Amanda Pigg/clayton
    Easy in and out, nice, honest people
    Mee Howski
    Excellent

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