Niagara Falls Social Security Office

Niagara Falls Social Security Office
Make an appoinment

The Niagara Falls Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Niagara Falls Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Niagara Falls Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

You may also be interested in

Apply for Retirement Benefits
Admin. Office Phone Number
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Cost Living Adjustment (COLA)
Social Security Increase

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Niagara Falls Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

    • 20 Reviews For Niagara Falls Social Security Office

    Karl O
    A kind Social Security Administration agent listed to my problem, understood my dilemma and suggested a helpful solution. Now I am just crossing my fingers that the next agent in another office who will work on the solution will be just as supportive and helpful as the on.e I talked to today. A previous phone call in another matter and with another Niagara agent resulted in a similar helpful and friendly interaction. My impression of the agents in that office is very positive and I want to send my thanks.
    MJ Stockton
    Was at the Niagara Falls Boulevard office this morning. Came from Toronto with no idea what to expect (up here passports alone require lining up from 4:30 in the morning). Walked right in when I arrived at 9:10. No wait. Mr. Bush was professional, kind (I was a mess after having gotten lost twice) and with perfect English (coming from Toronto, that's a bonus). I was in and out in less than 20 minutes. Such a great experience. Lots of parking and can't say enough about how great this young man was.
    Christina Xiros
    I drove to this office from Toronto on the 25th of April and the customer service was phenomenal from the service representative Simon. We had to return on the same day as a document was forgotten, and the minute we walked in he flagged us over. He had to verify some documents for us and send them to Brandon Stupi (employee)in Baltimore, however, they were not received as of yet. I have been calling everyday and simply cannot reach anyone. The wait time is a bit much. It is time sensitive that I reach Simon. Hoping someone from their office sees this review and connects with Brandon. Please Help Someone!
    Glenn Sahli
    The young gentleman who dealt with me was extremely courteous, knowledgeable and helpful. He answered all of my questions and we accomplished everything which I wanted.nThanks so much for enjoying your job and taking the time with me!!!
    Marie Banota
    I usually donu2019t leave reviews every but this needs to be said! I got some help from Mrs. Williams ans she was absolutely amazing to talk to! I made an inquiry for an international request and she was able to help me and reassure me! If youu2019re a manager reading this please give her a bonus she deserves it!!!
    Mordecai Di Bella
    Donu2019t know who the phone representative is that manages appointments or whatever but she needs to be let go. This is a social security administration, not a joke. Youu2019re playing with the lives of others when deciding to just hang up in peoples faces just because you feel like it.
    Anna Olivieri
    I have never in my life written a negative review like this but the absolute disrespect I received from this staff member in the first 2 minutes of this conversation was astounding. I called because I just got married and need to change my name on my SS card. He immediately accused me of trying tocut in linefrom people who live in Niagara Falls because I live too far away. I told him I had already tried to contact my local office numerous times but they didn't have a hold line or an answering machine. Then he snapped at me and saidwe'll you're just not patient enough thenand hung up on me. I'm truly appalled. I know everyone is short-staffed right now but this was just nasty, rude behavior. I can't believe our taxes go to this horrible person's salary.
    Michael Fitzpatrick
    I've never had anything but great service at this office, great people super helpful and extremely polite and understanding.
    Lee Simonson
    The Niagara Falls NY Social Security office has to be the most friendly and efficient in the nation. We were applying for Part B Medicare and had to call a couple of times with questions. Calls were very courteous and helpful. We sent our applications in certified mail, and exactly 3 weeks later we received our new Medicare cards in the mail. Amazing! Hats off to all the workers there who process all the forms -- they make it look easy. My only suggestion is that they have some sort of drop box or mail slot to drop off letters and forms. Thank you, everyone, for your service!
    Kenneth Davis
    On hold for 50 mins like hire some more people.then there very rude.
    scott cindrick
    Called and talk to a girl, would not give me her name. When I asked a question she said zipity-doda you were given the wrong information. The original information came from a guy that works at social security.
    chickie haute
    The new normal?! Can't go in or have a conversation with an agent anymore. It says on the door to call for an appointment. We get an agent on the phone, they say mail the documents to us, theres no appointments and you can't go in the building, then they hang up on you. Take the sign off the door. You're ridiculous!
    NC M
    A 5 min transaction of information for a last name change should not require a 105 minute wait!!! Absolutely ridiculous!! Had I known the staff wound be talking what we all assume was a lunch break when they stopped calling numbers for about 30 mins, I would've brought my lunch too! Being pregnant and already uncomfortable a 1 hr and 45 min waiting time is crazy, I don't care where or who you are!!
    Janet Utz
    Brought my 87 year old mom in to take care an error with the direct deposit of her SS check. Clerk was rude, sarcastic and an absolute jerk. He asked my mom when her birthday was. She gave him the year she was born, instead of the date and he laughed right at her. He asked why we were doing business in Niagara Falls, when mom lives in Buffalo. An absolute JERK.
    elizabeth murphy
    Iu2019ve been having problems with information and I went down there, the first lady I spoke to was nice, Iu2019ve called down for an update and they were rude by hanging up and yelling. I went back down there and the lady just said u201cI donu2019t know what to tell youu201d and grab some paperwork and walked away from her desk and chuckled. Very Rude and Disrespectful!!
    Kathy Heinmann
    Even though I was on hold for a long time, each time I called, the people who I dealt with were kind and professional. I appreciated the help with a difficult situation and hope it is resolved soon!
    Thomas Dulak
    Wait time is unreal. They have 20 Windows to help people but only 5 are open.. Its the 11th of the month I still haven't received my benefits yet. I'll be evicted by the time I do get them with nowhere to go.. Idk what to do
    L. P. Thomas (Tommy)
    Given COVID restrictions, vary little wait for answer of phone. VERY prompt and courteous response and service.
    Eric B
    OPEN UP TO THE PUBLIC GET YOUR WORKERS BACK TO WORK!!! If I can go to Home Depot and Walmart I can get my new wifeu2019s last name changed !
    Sandra Chiappone
    Very courteous and prompt. Friendly! Met my needs today.

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