Newburgh Social Security Office

Newburgh Social Security Office

The Newburgh Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Newburgh Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Newburgh Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Newburgh Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Newburgh Social Security Office

    No Name
    The place is a nightmare. I had to call the place 3 times and each time they couldnt or I should say wouldn't help me each time they were rude and acted like I was bothering them. When I asked the one person who was being rude and nasty to transfer me She said no and told me not to call there. The problem is its do to an overpayment that they took from me twice and its your local office that had to help not the universal number (1213) that they told me to call. I couldnt even get the local office to set up an interview. So I called the 1213 and the set the appointment. Which wont be till end of may meantime the second overpayment they took was basically my whole check of april with little notice before hand received letter week b4 they took the money and took me over a week to get thru ti them and they couldnt even help me. Very bad customer service and not very well informed on the right procedure. It's a shame.
    Bohari Moussa
    This is the worst social security office ever. I wanted to get a replacement card for my newborn which they mailed the fist one to the wrong address to begin with but they refused to give me an appointment.nnThe first agent I spoke with did not give me the proper directive on how to get a new replacement card by mail and the second one is telling about a policy that is not listed anywhere on their website. I would have given then a -5 stars review if I had the option
    Shirlynn Stewart
    This place is horrible. You get tossed around in circles . NOONE ever knows the correct answer . Iu2019ve been requesting a copy of my children cards for months now and have yet received a card , and now theyu2019re requesting more information, but isnu2019t clear on exactly what they need , Horrible. I pray someone in the right place see this and contact me . Newburgh social security office is horrible and needs to be shutdown .
    Christina Wykretowicz
    I have been trying to fax a form for 3 hours. Main fax does not work, I called them waited 15 minutes they gave me an alternate number,, it didnt go through, called again, gave me a third number. .. it did not go through. This is social security for christ's sake not Tony's auto shop. You need to do better!!!!
    Laura Cruz
    I spent 30 minutes on hold. When the representative finally answered I explained to him that an employment candidate of ours had lost his SS Card and needed an emergency appointment to come in and obtain a new card. The rep told me only people under 12 may have an appt. This is ABSURD! There is a man who is trying to be employed with us and he's lost his SS Card. The government regulations will not allow us to employ him without proper ID, and the Gov regulation will not allow him to obtain a replacement because he's over the age of 12! This is your tax money hard at work! When I asked for special consideration in light of the current situation the rep hung up on me. What garbage staff do we have working for US!
    R Valdes
    Horrible experience!! Was told to droooff paper and went with my disabled son security refused to take paperwork or let me in!! He directed me to a phone number and suggested I mail in documents. SSA never answerS the phone they also directed me to mail the paperwork then resend it back stating they cannot reach anyone ??? They sent me a letter Stating if I donu2019t send it in by a certain date they would have no choice but to close the case meanwhile thereu2019s no help ?? horrible services I was told by staff that the limited staff and working remotely thereu2019s people in need suffer!!! So very sad and unfair!!! This is what our taxes pay so sad!!
    Colloge Support
    They donu2019t even answer the phone I been calling for three days and no one answered. What is the main reason of doing online service if you guys donu2019t answer no one . I hope the governor do something about that !!
    Nancy Perez
    My experience and my Mother's experience dealing with this office are always great! My mother who does not speak english always speak with the same person Ms. Henrique and she is not even her case worker. She says she always make her feel at ease and always explain everything to her and more. Every one in this office are very helpful and always answer our calls. I always speak with Ms. Brooks and she is always very kind and detailed.
    Jocelynanne u2018Cju2019 Sargent
    Grateful. Extremely grateful. With COVID protocols in place, the guidance we received via phone, appointment to drop off docs, security guys top notch! 2nd time here - itu2019s easy to not realize via google map/instructions that the building is back behind The SUNY building on Broadway. Saw a few confused folks out front looking lost. Hope this helps if you have a appointment for any reason. Start to finish - kind, professional folks A++++
    Lizbeth Martinez
    I was on hold for 15 mins then I got transfers to Mrs.Fiske, the voicemail was full so I couldnu2019t leave a voicemail and it hang up. I had to call again was on hold for another 15 mins. Finally spoke with someone, they told they couldnu2019t help me. That I had to call again tomorrow morning. I been calling them non stop and they canu2019t let me make an appointment because itu2019s not an emergency. Worst customer service ever.
    Teddy Nicholas
    Went with my mom to change her benefit status to widowed. We called Social Security after waiting forty minutes to speak to a representative who told us which documents we needed to bring. This particular location is a little tricky to find. It's in the middle of the plaza across from the parking lot (which we couldn't find).nnOnce inside, the waiting area is small and uncomfortable and can feel cramped with lots of other people there if it's busy. A security guard instructed us to use a self-service kiosk to check in. Then we waited to speak to a Customer Service Representative. Then the CSR instructed us to wait until our name was called to see a Claims Specialist. We waited about thirty minutes. The Claims Specialist identified our issue and after verifying our documents gave us the correct form to fill out to resolve our issue. I don't remember exactly how long it took for them to process the benefit change but overall the experience was good and not as bad as the DMV!
    David salamon
    They donu2019t answer the phone I have been calling for 5 haers and no one answered. ud83dudc4e
    Keep it Unique
    Phone systems always down and workeru2019s very nasty and clueless on job responsibilities
    sammy.
    They never answer phone calls. Most people call for emergencies/information since the website most likely doesnu2019t give anyone answers! They need to start answering phone calls.
    Katherine Siebold
    Just completed inquiry on my daughters benefits forthcoming- the representative on phone was at first courteous. However when i needed to ask just ONE question she became abrupt and rude. It was such a poor representation coming from social security Coming from a medical background i found that there is a real deficit in how public relations are handled. Very very disappointing.
    Princess G.
    How does anyone get in contact with them they never answer the phone?? Any solutions since there is absolutely no walk-ins ??
    Darlene Sladeski
    My husband and I had a very good experience at this office. We had an appointment to discuss Medicare and future social security benefits. The woman and gentleman that we spoke with were both helpful, friendly and knowledgeable. Thank you.
    michelle greiner
    I called several times on several different days and every time I was able to get a person on the phone we were disconnected. This office is incapable of servicing residents.
    Jason Chen
    what can I say...what's the point of having a phone number if you won't pick up??????????
    ARI REYES
    This building is closed until further notice. This is not stated on there website.
    al fri
    It is impossible to get service at this agency and other agencies won't take you. It's just ridiculous and frustrating.
    Darlene Sladeski
    My husband and I had a very good experience at this office. We had an appointment to discuss Medicare and future social security benefits. The woman and gentleman that we spoke with were both helpful, friendly and knowledgeable. Thank you.
    Joy Johnson
    Long wait to talk to customer representative
    Danielle T. Burns
    Extremely cold & rude employees.
    Jason Chen
    what can I say...what's the point of having a phone number if you won't pick up??????????
    Virgen Gomez
    I have completed almost a year of not resolving my case, of a retroactive that I do not even understand the reason, why the delay to resolve it visited the office more than 10 times where I can not find answers or solution .... I call another office , where they tell me that they are not responsible for resolving my case ... But it is the office itself that is supposed to be a RESOLVE .... and they remain stunned because all the people with whom I have not resolved the case They told me the same thing, which is a case for them to have already solved ... my friend who is a lawyer and does not charge me anything wants to take the case I have also been told to call a TV channel that takes those cases to Help the citizen ... I will make my last attempt if I do not resolve, we will take the corresponding measures My name is Virgen Gu00f3mez and my father u00c1ngel Gu00f3mez Ortiz.
    D Odom
    Agent was friendly and quick updating records. Easy parking.
    Cat Shupe
    No help at all they made a mistake and I sent proof to clear up and now since they owe money can't get anyone In the office !!!!!!! On the damn home and I don't live close to the office it's been over a month and still nothing is processed all I get in the don't call center it is ridiculous
    Katherine Siebold
    Just completed inquiry on my daughters benefits forthcoming- the representative on phone was at first courteous. However when i needed to ask just ONE question she became abrupt and rude. It was such a poor representation coming from u2026
    david micheal
    No sign to tell you were the office is located very confusing it looks like another building part of sunny orange collage. How expensive is it to have a sign made.

    Search Social Security Offices in New York

    Leave a Comment