Geneva Social Security Office

Geneva Social Security Office

The Geneva Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Geneva Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Geneva Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Geneva Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 18 Reviews For Geneva Social Security Office

    Vangelina Woodhams
    Horrible!! One mistake after another and lack of professionalism! I payed an overpayment from years ago. Was told it was paid off last year and now they are trying to collect again on the same issue. I filed for a fair hearing and now still waiting for a resolution while having to call for critical payments to which some of it is being applied to the old paid off overpayment which has also caused more outof pockets expenses due to the charges I'm getting from Bill collecting because most of my bills are auto pay!! Did I mention that I am also taking care of Mt 6 year old grandson!! Horrible!!!!
    Nicole McHenry
    We had to get a copy of our sons social security card. He is 14. Last year we attempted to get a copy. It took us 3 visits before we had everything they wanted. They wanted a certified letter from his MD verifying he was a current patient. They wouldn't accept it because it wasn't signed in pen! (They had a stamped signature). After 3 attempts last year we were told everything was set. The card never came. Fast forward a year, we are trying again. We called the SS admin number to verify what we needed because the website is confusing. They woman I spoke to told me what we needed. We got to the office & turns out we need something else. We had to leave AGAIN and pick up a school form. We finally were told today that we are all set & should receive it in 2 weeks. Their hours are TERRIBLE (9-4, closed for lunch). The staff was not helpful. I wish we had another option. We do not. Plan on making multiple trips if you have to go here. It was awful.
    Katerina Steinhall
    I called to ssa Geneva ny office. The call was accepted in minutes. The representative who was assisting me, Ms Ortiz was awesome: she did her best to make the needed changes so my mother who is 90 yo could have the home care she needs. Iu2019m very grateful for Ms Ortizu2019s kind help. Stay safe and thank you for your assistance!
    Have visited this office several times, wait time is usually around 30-60 minutes (in the middle of the day) and staff is pleasant and helpful. The poor reviews on here seem to reflect SSI as a whole, not this location. This office is 10x better than the Syracuse location where you will wait all day just for them to tell you they canu2019t help and to come back another time.
    S Koehler
    Significantly faster than I expected from a government office. Also, much more helpful than calling since they have all of the documents in front of them.
    Have visited the Geneva NY office 6 times in the last 6 months. They are CONSISTANTLY courteous, patient, and professional.
    Smarter Bear
    Nobody does there job!!!!
    Make A Change in life
    My experience from this place is terrible they don't send you your disability check out on time at all
    newt engle
    3wks ago terrible, today very good !
    beth mix
    They are quick professional and efficient.
    nolan wood
    Ben Elisofon
    Mark J Brayer
    haitao wang
    Victor Bennett
    cassaundra upshaw
    Gerardo Matos
    Catherine Soper

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