Trenton NJ Social Security Office

Trenton NJ Social Security Office

The Trenton Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Trenton Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Trenton Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Trenton Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 20 Reviews For Trenton NJ Social Security Office

    Michael Welsh
    I made 3 calls to the SS office in Trenton to check on my Medicare application. Each person was helpful, courteous and pleasant. One call had no hold time and the others were a matter of minutes. All 3 representatives were truly helpful and gave me peace of mind. They were proactive and offered to mail a confirmation of coverage pending receipt of the Medicare card. Quality service and it is greatly appreciated.
    Domonique Price
    So I did the online app for my 5 yo. My appt was on March 15 and the spervisor called me to tell me they were running late and someone would call me shortly. I waited 2 more hrs and called back to be told they marked me as unresponsive. I never got a call from you ppl at SSA building. Secondly I spoke to someone who rescheduled my appt all the way in may. But I receive the letter on April 4 saying per our conversation on the 15th you decided not the file. I never spoke with anyone regarding that matter. Whoever stated that is lying because I already previously received the letter regarding my appt in may. If y'all that tired and don't want to do your job quit.
    Tatiana Solovei
    This phone number is NOT Trenton office number!!!nYou will wait HOURS to get answer and they will tell you-WE CAN NOT help you!!!nSo -Give correct phone number to people! stop making fun of me!
    Karen McMullen
    Today I called the social security office. Monday , December 27, 2021. The person in the line was rude, didnt state her name , was very not wanting to be ther, and should if called out if she ain't want to work!!! Sad!! Need better personality in that office!!!!!!
    I called them yesterday and was on hold for 32 minutes. I hung up. I just wanted to give them new info for my SSI application.
    Barbara Morris
    Need appointment just to drop off paperwork,but need to make appointment by phone and no one pick up phone. Enough is enough there is no excuse for this type of service
    Thomas Price
    The staff at the office were very understanding and helpful with my retirement benefits. The young man who works at the office on the phone answered all of my questions and was extremely polite. I would not have been able to complete the process on my own.
    Natta Ja Price
    I've visited this office several times with my mom and my sister in law. Two different occasions with great customer service and very friendly staff.nnJuly 16, 202. Just got off the phone with two ssn officers who helped me with my case and one to call me to schedule my appointment, very professional and nice. Most of all, the waiting time to receive second call wasn't that long before I get a text confirm for my appointment and link to my application.nnThank you
    Rhonda Hoffman
    Ok so because of COVID-19 we have been having issues with trying to get our cards. My husband and I are trying to get a mortgage but need these cards. So we sent our application in with our verification information. They sent out my husband card but got LOST in the mail this is after waiting 6 weeks for an appointment just to speak with someone. So I called back explained this to someone and she told me that I have to start the process all over again so good luck to all those out there trying to get your social security cards
    Martina Marrocchini
    Solved my problem in less than 2 weeks when other agencies still haven't given me any appointments
    they only require appointments but they make it so difficult to answer the phone
    Bree_ 50
    I have been sitting at the SSI office for over 3 hours! I was called to the window after 2 hours, then told to sit down and wait again. I only want to change my bank account number for direct deposit! After sitting for such a long time, I will have to leave for a doctor's appointment that was scheduled a month ago. Time wasted in waiting. Need a better system and treatment of people receiving services.
    Allyee Morales
    Went in for a replacement card the process was fast and easy. You go to the kiosk and fill out some information on why you are there they give you a number and you wait to be called. Make sure you fill out all appropriate paperwork before you get there to make the process easier.
    Diane Negron
    Took my dad in to update and change his info. Got our number and waited an hour and 10 minutes. A very nice lady took care of us and we were done in 5 minutes. Not bad on the wait compared to other places.
    Joanna Lewin
    I recently worked with the Trenton office to enroll in Medicare part B. I'm very appreciative of all the assistance and kindness that they extended to make the process easier. The office is easy to find, with ample parking. There's a number system, but it goes very quickly and I was in and out in a half hour.
    Rochelle Hand
    They need to clean out the entire building of staff and hire new people but more professional that can actually speak to people with a better attitude.
    Sathindu Ganhala Arachchige
    Visited during the pandemic period. They only allow after an appointment. Waiting time was less than 20 mins even I arrived prior to my appointment time.
    Raghu Nandan
    We were in at 11:30 and got out at 12:15. The lady at the window 6 was awesome. She was very professional and helped out quickly.
    A. Rodriguez
    This place needs better signs since everyone seems to be looking for it all day every day. I work in the area and I give everyone instructions how to get there. People walk inside the Pelletieri Homes building walking on second floor looking for this place. If you are making a trip there please look for the only very small sign they have next to Beauty Mart.
    Bm Rs
    My spouse and I visited the Trenton, NJ office on April 27, 2018 to have our details updated in the system.nnWe arrived at 8:55 AM, got our queue number, waited for 5-10 minutes for our number to be called, were assisted by the lovely Mrs. Montero, and completed everything before 9:25 AM (in less than 30 minutes)!nnMrs. Montero was really helpful and proactive. She adequately addressed our objective, i.e. to update our info due to a change in immigration status, and other info that had been incorrectly entered in the system a few years back. She even updated us on the progress of our documents verification. Moreover, she exuded positivity, and we could tell she loves what she's doing. Keep up the excellent job, Mrs. Montero!

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