Lincoln Social Security Office

Lincoln Social Security Office

The Lincoln Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Lincoln Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Lincoln Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Lincoln Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Lincoln Social Security Office

    Savannah Laughlin
    If I could give negative stars I would. I have called 5 times to speak to someone about changing my last name on my social security card. I spoke to someone last week by the name of Vanessa and she told me since my marriage was within the last 2 months I could mail it in with a copy of my marriage license and I would be good. Well, I received a letter today back saying I didn't provide correct proof. I called AGAIN to talk to someone and waited on hold for 22 mins and then a recording said no one was available and it hung up on me. I'm on call #2 now. Let's see how this goes. p.s. This is by far the ABSOLUTE WORST service I have ever received. Especially when I asked to make an appointment for in person and Vanessa said I couldn't.
    Jessica Marchman
    I wish I could give a negative. I had called to notify them of my change in income and the lady I spoke to was not pleasant to speak with. I had started to get anxiety and instead of attempting to help keep the situation calm and remaining calm she started to yell at me and talk down to me. She was less than cordial when I had called back again to give more information even after I had apologized for getting anxious and upset. I get overwhelmed easily in some situations especially when talking to people who automatically are not very cordial in the beginning.
    Coffee At Midnight
    Most of the people that work there are Nice and Helpful, however there are more than a couple that feel that it is ok to yell at people calling with questions about their case. If you can avoid calling I would, because there is nothing you can do if you get one that yells at you. They will just hang up and nobody can find out who it was or prove they were being unprofessional.
    Heaven Heaven
    I called to apply for Assisstance for mr my son, the lady I talked to ended by accusing me of taking my money out of my bank account to be eligible, and when I told her she doesnu2019t have the right to accuse me without proof she ended yelling at me she didnu2019t let me talk and she said she didnu2019t do it while the whole conversation is recorded! And she put me on hold and left!nIu2019m a human being I donu2019t mind not being eligible for financial assistance but I donu2019t accept to be accused without proof or disrespected!nThe worst employee I ever talked to since I started trying to get help for my son!nAs an employee of the social security administration you have no right to disrespect people or yell at them! Youu2019re there to help people respectfully! And if they arenu2019t eligible all you have to do is say it with respect !
    jeannette kane
    i have been dealing with the ssa for a few now. i received a letter and under the headingwhat you need to doit tells me they need more info to decide if they can pay me ssi. and it's important that i do the following: mail or bring in the info shown underthings we needalong with this letter asap. underthings we needit sayswhen you call or come in, please have this letter with you.wth!? i have called the number provided several times and left voice mails with my contact info and reason for calling and have not heard back from them and it s been 3 weeks of me calling every other day. today is the date they said i needed to contact them by or they may deny my application! what in the world else can i do when they don t call back? good grief!
    April Dawn
    Was on hold then hung when she had to go ask some 1 about our prob up on had to call back then hung up on before any 1 picked up had to call again an got some 1 who said just fax it in not a prob. But they never gave us a fax number so we had to call again to get that l.
    Laurie Deibert
    On hold 17 minutes listening to a beeping noise then call dropping the call. When I finally spoke to a human he was very helpful.
    Miaa B
    Everytime i call i have to wait 30 min for them to tell meno representatives availablethen they hang up. Okay? So give me my number in line and have someone call? Or let me stay on the line til there is one? Not fair to lose my place.
    Maritza Suarez
    Over 30 minutes waiting on the phone to shedule an appointment, finally Lindsay organization staff answered the phone and few minutes later hung up the phone. Federal employees on this office are not efficient at all with minimal customer sevices, thats unethical one of the organizations that deserve privatization.
    Todd Garcia
    What a joke you should be able to walk in show them your drivers license and get a ss card. But no why ..I don't understand. I answered questions online and it said wasn't the right answers.very very frustrating . If you need one right away. You might as well forget it
    Nick Harral
    I called the social security office and was on hold from 2:50 until 3:57. They close at 4:00. You canu2019t go into the building without an appt. but I canu2019t make an appointment if they donu2019t answer their phones. This is an example of extremely poor customer service for a place of business let alone one that provides important resources for so many people. They should be embarrassed
    Taylor Wolter
    I literally was waiting to talk to someone for 45 minutes and when someone did eventually pick up we talked for 10 minutes and then all of a sudden the call went silent
    Omar Lozano
    One of the best offices in Nebraska, for real.nI tried with other offices (like Grand Island) and they were pretty rude, they just hang off the phone. The lady and security office in this office are polite and nice with everyone.
    Daniela Beasley
    Social security agent was very nice and fast. The reason why I give it 1 star out of 5 stars is because of the security officers in the building. Rude, disrespectful, mean and makes you feel very unwelcome entering the building.
    RO Khidro
    I wish there were ZERO star. Worst place and employee ever. Waste people time. I called at 3:00 today and I talked to 3 of them,two of them cut my call intentionally and I had to call again. The third lady didn't help, she said she will put me on hold and then l never come back until it was 4:00 o'clock. When I called for the fourth time the office was close then.
    Erica Bell
    I only waited 3 minutes on the phone, and the person I spoke to was very nice. I visited the actual office following day at 9am, there were 7 people in front of me and I waited 20 minutes. I found people who work there are friendly and informative.
    Darcy Vollman
    Got an attitude from the lady I talked to and she tried to compare the earliest appointment date to a dentist or doctors or the DMV.
    Isaac Albertson
    Have tried for weeks to call for birth certificate renewal but sit on hold the whole time. Also am running into a deadline in which I need it, so ultimately they are just a waste of time.
    Kathy Smith
    Had an impossible time getting through the automated system. None of the options pertained to my call. Sat on hold for over an hour. Approx 10 minutes before the office closed the call went straight to their survey and hung up! Wish I could give zero stars but had to give one before it would let me leave a review!!
    lyle Jurgens
    When will ssi employees return to work.
    Robin Williams
    Brett McArthur is the best lawer in Lincoln Nebraska.He needs 60 stars for all the work he done for me ,to get my setllment Thank you for what you have done for menRobin Williams
    Larry Anderson
    Your system is in need of HELPnSince you waste government timenDO NOT WASTE MINE! NEED YOURnHELP. BUT YOU WASTE MY TIME.
    Impossible to get a hold of anyone on the phone from social security. All wait time is an hour. How rediculous is that?
    How do they think someone with a disability can park a mile away, and then have to walk to the office.
    H A
    Phone numbers not working!
    Horrible services
    Bobbie Fagan
    It's their disability money that keeps me alive
    Anne Rase
    Parking is terrible. However, people are friendly
    Nancy Keller
    Couldn't find the information I need.
    Stephanie Woods
    An hour wait time????

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    1 thought on “Lincoln Social Security Office”

    1. Other less important agencies tell you how long your wait is or where you are at in the queue. I don’t mind waiting if I know there is hope of speaking with someone in.a particular amount of time. If I don’t have time to wait its my choice to hangup. Also, WHY can’t a person call a number JUST to make an appointment? For a government agency that we tax payers support, the online and phone services need to be improved drastically! Also, it seems the phone connection works just fine while a waiting, but then when you finally reach an agent there are all sorts of issues, like dropped calls poor reception? And PLEASE change the ridiculous music. Pick a local radio station or a play list from a music app! C’mon man. SSA can and should do a better job!


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