Great Falls Social Security Office

Great Falls Social Security Office

The Great Falls Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Great Falls Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Great Falls Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Great Falls Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 19 Reviews For Great Falls Social Security Office

    Dawson Williams
    I asked if I could use a photocopy of my driver's license as a valid ID. The man on the phone said yes. I finished the papework and a week later an envelope arrived with a notice that my application was rejected on the grounds ofan invalid ID.You CANNOT use a photocopy of your ID.nAlso, If you try and call the office you have to go through a 4 minute prerecorded message before you can talk with someone who's permanently working from home. There's a decent chance you'll be put on hold for a while before you actually get to talk with anyone.nIf you need anything from this office, schedule a month in advance. There is no rush to get to you.
    Abby Blatter
    They legit put my address in their system wrong and mailed my marriage certificate and ss card to someone else. Been on hold for days trying to get it fixed but nobody can figure out how to help or return my voicemails.
    Kim T
    Would it hurt for them to stay open at least one hour later? I have been trying to get in to see someone about changing my name on my social security card and some of us work and can't get in before 4pm.
    Kayla Dix
    I have recently gotten married and called the Great Falls social security office to change my name. When I spoke with the guy on the phone, he told me I needed to send my drivers license. I told him it was illegal to drive without a license, he told me to make a copy and carry that and I would be fine. I asked if I could just make an appointment as I would be in Great Falls in the next few weeks, he said,Sure you can, but you'll be looking at an empty office, we're working from home.This still did not sound right so I called my local police department to verify this information. They stated this is illegal and copy of your license does not replace your actual license and said you should never mail your actual drivers license in the mail. I then called the Great Falls office again and let him know this. He told me it is my choice to drive so it's not his problem. I asked if I could send my birth certificate as that has my information as well, he told me that doesn't count. I told him I found out from our local agency (small towns are very helpful!) that you don't need your license unless the name change documents are greater than 2 years. He told me I could send whatever I wanted, but if I didn't have my ACTUAL license, he won't even look at the documentation. This man was VERY rude and did nothing to help me. I have been in contact with another social security office in another town who also said you do not need to mail your license. Please, DO NOT MAIL YOUR LICENSE! There are two types of marriage licenses, if you have the more detailed one, a drivers license does not need to be mailed. The information that the Great Falls Social Security office is wrong.
    candy baumgartner
    Will not send my actual drivers license to them via mail... been trying to get my daughters so card for over a year... don't understand why they are so special and don't have to open the office. Get off your ssses people!:do your job!
    Ashley Gibbs
    I am unsure why the social security office gets to be closed yet restaraunts are required to be open? I'm pretty sure having my daughter's social security information for tax purposes is more important than getting a cheeseburger. This process has been so frustrating.nnUpdate :nnJulie reached back out and was able to help me with my issue and save me from having to refile some paperwork which I really appreciate. I do feel that all social security offices should be deemed essential and remain open to the public as not everyone has access to internet or the ability to navigate a website to print off paperwork. I sure know my grandma would struggle with this. But I appreciate Julie at the Great Falls onffice doing what she could to help me.
    Jessica Lehner
    Completely incompetent. I had to send in my paperwork 3 times, each time it got sent back. I called each time to see what I did wrong and needed to change and each time it was different. Now they would like me to send my drivers licence in the mail. Not a copy, my actual drivers licence. In my opinion these people are LAZY and do not care about being proficient. I also do not understand why they are closed. They already have a thick piece of glass in between themselves and the customer. Everywhere else is open, why are they so special?
    Karrn Lensing
    Why are they still closed, the elderly don't know how to do things online, federal employees work for us, total incompetence.
    Dorothy Martin
    Got me in and got me out so fast
    Benjamin Lehman
    Clean, security guard is nice usually doesn't take all day.
    John Riddle
    Security guard was friendly and helpful.
    Cory Thomes
    Gary Tanksley
    Jody Jorgensen
    Rebecca B
    Kristina Semanko
    Jon Doucette
    Erica Barker
    Cody Wood

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