Florissant Social Security Office

Florissant Social Security Office

The Florissant Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Florissant Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Florissant Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Florissant Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Florissant Social Security Office

    Shameika Henry
    They LOST all of my important documents and had NO tracking information as to when they sent them back. Its been almost five months now and I still can't get my name changed. I've had to REBUY all of my official documents at my own expense. The supervisors that are supposed to be helping me are apparently rotating vacations and have been for months.
    Jessica Smith
    Rude and abrupt. No help. I filled out my application correctly and gave ALL of the information they require. They did it incorrectly and when I called I got u201coh well you have to do it againu201d Oh and they arenu2019t taking appointments so you have to use the drop box which is what I did the first time. Incompetent
    Ashley Lowe
    Poor they said they were booked and no appts available. Empty parking lot! Free service for a simple card replacement but poor service. No one wants to work
    kaira hudson
    They will take an entire MONTH for them to get you your card they donu2019t expedite it even for emergencies itu2019ll take about a week to even get a application I recommend just keep up with your card because going through them will stress you out
    Robert Vincenc
    Let the phone ring for a little bit before hanging up...it's hell to try to get anyone to answer a phone call...each time I call by the time I am to get connected with someone, the phone call hangs up...ugh !!
    Shell Tate
    The office manager Carlos and his staff are very disrespectful and need more customer service training to provide courteous service.nnThis office needs a service review about customer service communication dialogue skill management training effective immediately.nnThey need a phone number listed to report and rate their service before leaving the office.
    Karon Hebron
    This office is a very unprofessional office with extreme long wait times and no one seems to know exactly how to handle cases properly. I went through 3 angents on a matter with my daughter and they all did everything wrong on the application and has caused us a real inconvienance in a crucial time of this pandemic in which we have not been able to get things straight
    Philip Hopper
    Can't seem to do there job. Manager say she call me the next day and even lie about that. They nw2ed to be accountable if they don't do there job on time. It sick. I guess it time for a call ro the Congress men and the news. I cant ever seem to get them to do there job.
    Tyrone A Conley
    These people donu2019t know how to talk to each other. They cutting me off my SSI. I went in to appeal it and asked to continue my SSI and Medicare. I did this a month ago and I got a letter saying I will get my SSI every month but I called and they telling me I have to go down there to fill out more paperwork for my money to continue. This is so messed up. I wish they communicate with each other.
    barbara verdin
    The customer service rep was very professional and help me resolve my issue quickly, the wait was a little long, I was there an hour, so bring a book to read.
    freedom Tospeak
    This office should be investigated for mishandling client files and mistreating people. they are very rude and disrespectful. if you don't play their game they will cut you off and misplace your file
    Me Me
    Appointments only.. but how when you wait in the phone ud83dudcde for 3days.. can't make one online..
    Darrin James
    I understand we are in a pandemic but you guys are an ESSENTIAL business you guys should be open and Iu2019m speaking on all locations and when you call them they are no help neither.
    abu mahdi
    I checked in at 10 am my turn was at 1:30 after waiting all that time to issue my new born kids ssnThey didnu2019t accept a temporarily ID from my wife she called me I was sitting in my car the guy told me to wait I did another 30 minutes Then he went to lunch 4 hours for nothing
    Denise Quinn
    I was on hold for 1 1/2 hours, and when I did get an answer the person was very very rude. I tried to explain why I called and I was treated like I didn't know what I was talking about. I called back and waited another 1 1/2 hours and still didn't get anywhere
    Jared Scroggins
    Youu2019ll watch the grass grow and your beard fill out at this location. Thereu2019s no reason why each window serves one number per hour at this place.
    Suhail EAV
    So packed. long waiting times unless u have an appointment. The person that helped me was nice friendly helpful and understanding.
    Steve Ole Olson
    Now closed as they build a new office space in Old Town Florissant, on St Francois St in the former Bank building
    Robin 69thStar Wallace
    Long wait. It doesn't matter if you get there early either. I got there when they opened at 9am. Didn't get seen until 1030.
    Osun Monet
    The worst experience ever I sat there from 9:30 until 12:00 waiting for them to call my number they were on Q30 I was Q31 long story short I left and went to the Olive office I hate that office on west Florissant I will travel far to get good customer service
    u6797u4fcau5ef6
    Have to wait for two hours every time!
    Antoine James
    Was sitting there for a hour and a half and only 5 people were called. It's way too time consuming.
    Jessica Supinski
    That was the fastest TIME I've been dealing with SS OFFICE
    Tony Dance
    Terrible. Dont waste your time trying to deal with these clowns.
    Mahmoud Alshalabi
    Too slow!nPlan to take a day off in case you are planing to come to this place
    Mokka Zuki
    Long time wait....no good
    Jane Dough
    I think you have to have a NASTY DISPOSITION in general, just to work there!
    Holly Adams
    I don't they don't do their job at this office
    Tosha Eiland
    Staff is very disrespectful to their clients.
    Hadassah Jackson channel
    Thanks for awesome customer service

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