Traverse City Social Security Office

Traverse City Social Security Office

The Traverse City Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Traverse City Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Traverse City Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Traverse City Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Traverse City Social Security Office

    Kelly Adams
    Worst phone service experience of my life. This is what our tax dollars pay for, rude keyboard warriors that are in charge if some of our most important documentations. Everywhere else is open for business, the rest of us have to risk covid everyday but they still won't open there doors and I haven't been able to get a single thing done for myself or my wife since the pandemic. This administration is a joke a the american taxpayers deserve better.
    Gayle Daisher
    The office door says open from 9-4:00, but they are not open at all. I have to drive a hour south to a alternative office, to get a replacement card for my daughter.
    Don MacIntyre
    Hit or miss. Today, 1.20.22, all calls are being disconnected after you listen to the message that has nothing to do with your call.
    Mal Moria
    Very disappointed with the intimidating staff over the phone... with misleading information and no way to make an in person appointment, even though I was told I could by an agent a week ago... they are sooo angry and not helpful and being an at home phone warrior doesn't help the people that need help.
    Marty Alvear-Jasso
    Called the Traverse City Field Office regarding my elderly father's case. My call was answered by Paula. Within the first 20 seconds, she became belligerent toward me for no apparent reason and asked about 10 personal identifying questions before she told me she couldn't help. Totally worthless type of person. She forgets taxpayers like my dad pay for her salary. People like Paula should not work in these type of jobs. She probably started working at the SS Field Office doing janitorial services and now she is on her way to retire- she is flustered that she still has years to deals with people's problem. You need to leave Paula and let someone more deserving of your job take over.
    Sarah Barrow
    I see Diana. She is amazing. Quick responses to next in line normally, I've seen a woman teach her son that it's okay to yell at the staff there for things they can't control and they were friendly and polite regardless their disrespect. I don't like to use the toll free # it takes over an hour to get to anyone on a SLOW day. I've been on hold for 3 hours before. Please note that the # provided is not the # to the actual local office before rating the office in specific.
    Zac Gallant
    Service was fast, but the attendant was extremely rude. Basically ayou're SOLkind of attitude. I don't care if I have to drive another 20 minutes away to the next SS office. I'm not dealing with the tattooed jerk of a worker, ever again. If you're not good with people, perhaps a career in public service is not for you.
    Michelle D
    Very greatful Stanley answers calls!!! Very professional and helpful,ty. Glad someone is answering phones, nothing but hang ups in Petoskey...3 Rd time in a year, I've had to call Traverse City for information. Ty again!!!!!
    Shelly Glazier
    I met with Diana on February 5, 2019. I was astounded at how helpful, knowledgeable and caring she is. Customer service like she provides is unheard of today. She is incredible.
    Lukas Esser
    I went in expecting it to be similar to a visit to the Secretary of State office, but instead I was pleasantly surprised. The staff was friendly and answered all of my questions, and I only had a short wait (about 5 minutes). Great service.
    Shelby Seekamp
    I came in here for a name change after I got married and it was so quick, the lady at the counter was a gem and I really hope that everyone has the same experience as me.
    Dana Rose
    Horrible phone service! 55 mins on hold just to talk to a person that must be having a bad day, I had questions to be answered and she kept telling me to go to the local SSO. So annoying, would give zero stars if I could!!
    When I visited this office I expected to wait awhile, instead I was in and out within 10 minutes, with my issue solved! Exceptional service, with a friendly staff.
    Richard Bowman
    Was accused of being transgender by a level 1 clerk. This created an investigation that drew in Chicago SSA. Ever read about it in the Record Eagle? Ha, yeah right.
    Ronnie Gerhardstein
    I was happy with my visit, not a long wait and was helpful and to the point.
    Tom Ducastel
    Phone service is a joke, you either wait on hold for 20 - 30 minutes or have them call you back 1 hour or more..
    Austin Ireland
    Absolutely terrible phone service keeps saying the office is closed when it clearly is open
    Roger N. Skaggs
    was slow..why they keep talking 15 min for nothing
    John Elsasser
    Too long of a wait on the phone to talk to someone.
    Maggie S.
    People very knowledgeable and friendly...
    hailey spencer
    Super fast and friendly!
    Donna Cross
    Very friendly and helpful
    Pauline u201cDevilu201d Gray
    Always friendly
    Rick Derthick
    Great helpful people
    Katie Green
    Ross Smith
    captain reddbeard
    Christina Crow
    Brittney Kayla
    Debra Aldridge

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