Sterling Heights Social Security Office

Sterling Heights Social Security Office

The Sterling Heights Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Sterling Heights Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Sterling Heights Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Sterling Heights Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 20 Reviews For Sterling Heights Social Security Office

    Kevin Popis
    No one understands the whole process of a disability claim. Medical review is handled by bureaucrats that work for the state of Michigan, audit review is outsourced to an outside company and at the federal level no one understands what the others are doing! I have been waiting 10 months for a decision on my claim. It is very frustrating that no one cares about the horrible customer experience! I even contacted my US representative to file a complaint and that didnu2019t help either! We pay into this system our entire working life and the government does their best to deny you benefits!
    ryan sanders (and his 4 stroke)
    Went to the office, dude came out yelling at me, something about how they havenu2019t had people inside In two years and that I have to fill everything out online. Except I canu2019t do what I needed online. Guy basically told me to kick rocks.
    Kayla Brown
    This office sucks! I have dropped documents off twice and they constantly tell me they havenu2019t received my documents. My anxiety is at an all time high because i donu2019t know where they put my documents because i dropped them off.
    [ WMDBloodHunter ]
    The amount of times it takes to get a hold of someone (not gonna share the name even though I should) and still not get in touch. It's been almost a week and they won't answer or call back. Left my phone number, name, ect. and I'm on a time limit for how long I can wait which ism't much time left. I waited till 9am when they opened so they wouldn't be in touch with anyone yet and still no answer. Sitting through that annoying call pressing the numbers and having to wait tonpress it even though you know the numbers to press cause you've called them plenty of times this processs is just annyoing!!!
    Hayli Knoll
    Called there was an estimated wait time of 3 minutes. They were able to answer and handle all of my questions within 5 minutes. Great friendly and professional service.
    Tyanna M.
    This office is a Huntington out here to see if they had a drop box, itu2019s not even a ss office... Canu2019t always depend on google for accurate info. Smh
    Fred Maro
    Horrible customer service. Rude employees. Terrifyingly disgusting. Doors are locked even though it says theyu2019re open.
    Randy Adams
    Staff was courteous but weu2019re unfamiliar with the system altogether. My issue was the ticket to work program, which allows people who are on disability to seek employment and if employable, to continue with a paying job, with the hopes of coming off disability. They were not familiar with other programs as well.
    Allysa Fearnow
    Was on hold for a half hour. When someone finally answered my call, I asked my question and they HUNG UP ON ME. My husband called and the same thing happened to him. This was after I spent an hour on hold with the main SSA number from the SSA website to be told I had to call Sterling Heights as they are the local office. When we Finally got through to someone at Sterling Heights they told us we have to call the Pontiac office.
    Sunghyun Heo
    Very rude customer service. Try with another branch
    Dustin Burkes
    Visited this office in person, they had me in and out with all my questions answered in minutes. Really appreciate the time and effort. Thank you.
    Serena Terra
    The office relocated to a couple blocks down the road.nThe new address is: 7385 TRIANGLE DRIVE STERLING HEIGHTS, MI 48314nThe new office has opened to the public on April 4th, 2014.
    Akhil Bhatt
    Very courteous and helpful .
    Patricia Rathwell
    They got us in quickly and answered our questions. Very friendly staff.
    Judie Teasel
    Kathy answered all my questions and was very kind and helpful
    Sakir Panchbhaiya
    No office
    Wesam Y
    colleen westlake
    Ab Dani
    Brandy Porter

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