Roseville Social Security Office

Roseville Social Security Office

The Roseville Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Roseville Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Roseville Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Roseville Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 20 Reviews For Roseville Social Security Office

    gary brown
    Office wont let anyone in and they hang up on you when you call. To get a replacement card you need to provide an original birth certificate and they wont accept a copy of your drivers license. So now you drive up there and drop it in the box. You're driving illegally on the way home. They're just gonna make a copy of it anyway. Makes no sense at all
    Dale Smith
    Relentless attempts to resolve small issues has resulted in 2 months of run around by this office. Went to the Troy Office explained issues they saw me and resolved all issues. then Roseville office sends me a letter of reduction in funds help. Then they say I owe 13.000 in over payment witch is a re mortgage to repair and remodel my bathroom. Why would they not have me come to the office and set these matters straight?nWhy would they say they will send waiver forms in mail but never did ??nIts beginning to show that a worker in this office has deep seated issues and has taken all my matters personally.nShould I see my original attorney from the date my case was opened ?
    Paul Riesterer
    Had to change my address, i was able to do it with one phone call... thank goodness!!
    Mark Rohrig
    Being new to the SS group, I just had my first phone contact with the Roseville office. I was very pleasantly surprised. Ms. Terri greeted me with courtesy and professionalism not always associated with government services on any level. She answered of my questions and set my mind at ease over contacting them again. Thank you Ms. Terri
    Maria Ampola
    Horrible, I called to speak with an agent and the woman was so aggressive just because I didnu2019t want it to give her my full social security number, they should be able to track you just with the last 4 digits right? This woman just started yelling for not reason. Not trust and not sure this is a real office, donu2019t share your social by phone be careful!
    Cheyann Grimsley
    I could literally CRY with how happy Sarah (been there for 19 years) made me. Literally tried my luck at the Ann Arbor location. There were unbelievably rude.nSarah was so sweet, emailed me my forms, apologized on another SSO behalf, and gave me correct information. Literally tearing up. Kindness, professionalism, and helping me understand the new pandemic process made me give this facility and Sarah a 5 star. Thank you so very much!
    Queen O hearts
    Before the pandemic I would have rated higher but now no way! I have a payment related issue, and they don't care! No appointment necessary they keep saying even though we have gone over the problem 4 times now(several hours on the phone with the 800 number and this office) and it is still not fixed. I call back say I need a face to face and they say lets go over again, they say its all fixed then i get a letter a few days later saying other things grrrr so frustrated! Im at my wits end I don't know what to do, or how to explain it to them more simply I have even faxed them proofs, that cost me money. Please figure this out!
    Kristi OConnell
    Of course they still ain't open to see anyone face to face only drop boxu2639ufe0f
    Maya Boling
    Lost all my info for my sonu2019s social security card and never even received one
    I applied for my sons SSN in December, when I still hadnt received it in the mail in February, I called the office. I called on a Monday, they said the application was complete in the system, but it was never sent out for processing and he hadnt been assigned a number. I was told i needed to go BACK in and reapply. I took more time off work to fix their mistake on Tuesday a day later. I waited in line for them to tell me that it hadjust been processedthe day before (coincidentally the day i called them).nnAll is right now, but it was very inconvenient for what seemed like their mistake. And very annoying to have to take extra time off work AGAIN
    Stacie P
    Someone needs to fire one of the black ladies that work here. I don't know how many work there but the one who answered the phone was extremely rude. Attitude for no reason! If you can't leave your personal problems at home, stay there! Called to get answers about my son's benefits because every time I move, they lower his amount and I have to go through hell trying to get the full amount back. All she had to do was look up his case but nope she wanted to argue with me. It's sad how these experiences go primarily with them. When I called a month ago to get this handled, the white lady who answered was very polite and handled my issue in minutes, just asked for my son's SSN and took care of it. I'll try again tomorrow and hope someone with class answers the phone.
    Colleen Taylor-West
    I have had to call several times over the last few months. Very kind, knowledgeable, and quick service. These Federal Employees are really helpful during this pandemic.
    Sarah Ealy
    I was there today (5/17/18) at 10AM, the woman working window 1 was on a complete power trip. First, she was screaming to the room at large that they u201cbetter have their documents readyu201d when they get to her window. I just got married, I was there for a name change - had my driveru2019s license and marriage certificate ready - simple enough, right? Wrong! She refused to accept my valid MI driveru2019s license because I had just been to Secretary of State (name change) and they had staples my temporary license to my photo license. She told me I could wait but would just end up back with her and be told the same thing, she seemed to enjoy her power in that moment. I went directly to the Sterling Heights SSA and guess what? The exact same pieces of identification were perfectly valid and they processed my name change! This woman needs training and a serious attitude adjustment.
    The guard opened a little early to let us in from the weather. The first lady announced clearly and cordially what to have ready and what to expect. The two ladies that I met at the windows were friendly and thorough to take care of my business in less than a half an hour. It was outstanding.
    musfiqur rahman
    I have spoken with them over phone today and they were really nice and solving my issue. Hope they will continue serving the clients like this...
    Sue Knight
    All the workers were very nice but none of them could help me! Trying to get a Medicare card and financial help for the Medicare deductions from my checks but for some strange reason Medicare can not find anything on me. But they have been taking money from my check for nine months!! Medicare says they get all their info from social security so it's some mistake made at this office but no one will (or can) figure it out! I've been going through this almost a year and nothing changes! I just want someone to work on my case until it's much to ask???
    Angel K
    Went in for a new ss card it was extremely fast the check in lady was very nice as was the lady who helped me and my husband get our cards. The security guard was very funny also. Honestly it was the fastest and most pleasant trip to any social security office I've ever had.
    Nicole Kerby
    Went in to get my daughter's social security card with all the proofs the lady before told me I needed. Today the lady at window 3 with short blonde hair was extremely rude and no help what so ever. Horrible attitude. Walked out of there for the 2nd time frustrated and lost. I wouldn't recommend this place at all. I dont write reviews but thats how mad I am. Youre supposed to be helpful not give attitude because I ask questions. That's your job! Don't work with people if that's how you are!!!
    Derrick Ragsdale
    My wife and I went into the crowded office, and we were immediately called by the worker. The gentleman was very polite and explained everything thoroughly. It was a pleasure to find someone that seem to sincerely enjoy helping their customers.
    Mary Phelan
    I just left this office about 30 minutes ago. The service was OUTSTANDING!!! I was helped very promptly & courteously. I had all of my questions fully answered & explained. The employee who helped me was very patient, kind & considerate; KUDOS to him!! Great experience!

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