Big Rapids Social Security Office

Big Rapids Social Security Office

The Big Rapids Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Big Rapids Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Big Rapids Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Big Rapids Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 11 Reviews For Big Rapids Social Security Office

    Aicila One
    I had a half hour wait on the phone, just to be told that they will not schedule an appointment for what I am requesting, I went to this office in town, just to be told that it's mandatory to have an appointment?nI don't own a computer or printer, so I can't print my own forms.nWhat exactly am I supposed to do, when my landlord is asking for a 'benefits letter' dated AFTER April 1st, and because I'm living in a low income property, I am required to show that letter to them, so they can figure out my rent.nSo because I don't have any of those resources available to me, I went to this office, just to be told that I can't go in, and we repeat.nDoes anyone really read these, because if you are, I'm going to complain, due to the way things are today, people like me, disabled, and lower income, I am being denied help from them because my issues, can all be done online, and I'm not going to get a appointment.nDoes anyone else see the wheel, going around, and around, and around?nSo I ask you, Exactly what am I supposed to say to my landlord because I don't have an updated benefit letter, dated AFTER April 1st, that letter is how my rent is calculated for this year, I can't print it myself, and I tried to get one, that didn't work, so I am officially screwed, thank you
    Matt Forbes
    09/20/21 Here at the Big Rapids office. There are 2 cars here and no ones is answering the phone. Door says by appointment only but phones are not being answered 15 mins + and still waiting. Who do we call about no service here or ability to make an appointment.
    Suzanne Schoen
    Tried calling and was waiting 1/2 hour for a representative to answer. Finally talked to a person and they hung up when I asked if I needed an appointment and needed to make one if required.nThe internet in my area sucks! And I am unable to go online to set up the appt. Very rude and frustrated!!!
    Amy Horner
    The website states they are open, but when I drove there from Mecosta and walked up to the door, there was a sign stating they were closed till further notice. Why do businesses put websites up and then not update them?? Please make sure you call first, so you don't waste a trip and gas for nothing.
    Daniel Worth
    Quick, courteous, helpful. I needed a new card, and the process was simple and easy. The staff couldn't have been nicer!
    Susan Hardmon
    Very quick app and nice people
    lynne ogg
    Very clean polite
    Leanne Brill
    Fast, helpful, kind.
    Nathan Mcguire
    Hollie Jones
    Beautiful Crazy (Boss)

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