Battle Creek Social Security Office

Battle Creek Social Security Office

The Battle Creek Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Battle Creek Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Battle Creek Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Battle Creek Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Battle Creek Social Security Office

    gettn even
    Had a phone appointment and the person never called and I could not get ahold of the them, like my time is not valuable. If money was owed you would quickly take that from a person, but you do not keep to the appointments, that is not good.
    Anji Clark
    I called the office in Michigan today and I asked the lady what I had to do if I wanted to get a job and how many hours I can work without messing with my payments the lady told me that I get 85.00 free but for every 2.00 I make a 1.00 is taken out of my payments .she also told me I could go on the web site so I go on the web site to learn more about it and I see it says NOTHING about the 85.00 etc the web site says for every dollar I make they take .50 out of the dollar so I guess I'll be calling the office back again tomorrow to see what else I can hear that's different maybe the web site is old
    Jared Stone
    How do you get ahold of someone at this office everytime I call line is busy and it hangs up. I already waited an hr on the phone to be told to call the local office.
    Mary Baribeau
    After waiting on hold forever after calling a couple other SS phone numbers, decided to call the Battle Creek number. If I had not, I would probably still be holding! Battle Creek number - took me only a prompt or two to be connected with a person - maybe 3 minutes Wish I had gotten her name. Very pleasant and very helpful. Got all the clarification and all the answers I needed quickly. A VERY good experience with our local SS Office. THANK YOU.
    TB Brook
    Awful customer service, very rude and slow! Also how about adding some business hours?? I know that's asking alot of these people.
    Ramshackle Farm
    OK so don't call the 800 number it shows make sure you get the 877 number that says it's the battle creek office if that's where you would normally go. The lady that answered was very nice and answered the phone within five minutes, compared to the 800 number of the main social security admin that had me on hold for two hours with no response. I need a name change and the lady was able to figure something out for me since you can't do a name change online, or send copies and the office is closed. We went old school mail system since I don't have a printer and the library is closed. I'll get the application in about a week and them I'll need to send my ID and marriage license and they will send it back. If you are on lockdown right now and can't use your drivers license but need a name change this could work for you too. Just it'll take longer but hey you gotta do what you gotta do. Thank-you maam
    Nicholas Grinage
    Slow moving
    Anthony Chimner
    Keep all of your documents, follow up on all of your letters. They are quick to make huge mistakes, and are slow to fix anything. They will not call you back, and they will not respond to questions unless you come in person to talk. Im sorry for all who is forced to use their services. Dont write them letters... they dont respond. And if you come in, expect a long grueling wait with no answers at the end. If you actually have a life, this place will consume every aspect of it.
    I had a positive experience here. I waited 30 minutes with no appointment and received prompt courteous treatment. My questions and concerns were addressed and I received the help I came in for. I overheard people being rude and argumentative with the staff. Iu2019m guessing if you come in there itching for a fight theyu2019ll give you one! It doesnu2019t cost any more to be nice folks.
    Lorie Larner
    The security guard here is extremely rude. We arrived at closing time just to drop some documents in the drop box (inside the building). We didn't need to see anyone. The security guard locked the door right in our faces. We asked if he could just take the envelope and drop it in for us, but he refused; said there was a mailbox outside. I would never dream of treating a customer like that! He should be fired, he is a very poor representative for this agency.
    Kylea Topa
    There's 2 workers in the entire building aside from the security guard and there's only 1 of the 2 running the windows. What should've been a 10 minute wait has been an hour wait and still counting. There's no more seats so people that are waiting have to stand around the lobby. There's also no signs posted about bringing outside drinks, but I and a few others were made to take our coffees/water back to our vehicle. This place is a joke.
    William Foster
    Handicap access, but no handicap parking in a close proximity. Once in side the liine waiting is long and there is no handicap accommodations when waiting in line. For some one like me it was very taxing and uncomfortable. Had to leave the line to find a place to sit. State of Michigan should be more handicap friendly.
    amanda antes
    Called the office went through all the prompts, finally got a person on the phone for her to sayhold on for a minuteand never come back!
    Mika Aspinall
    was quickly able to help me over the phone and mailing out all the paperwork i needed
    craig bradstreet
    Their job is supposed to be to help people, but literally find any and every way to screw someone over who is struggling.
    Lorraine Rhoden
    It wasn't that bad, i was in and out of the office in under an hour. Got my Social Security Card in the mail couple weeks later, and everything was correct.
    Jessica Luke
    Been since February my worker has given me the run around.
    Eric Ciotta
    Never answer phones ...and they give youre info out to scammers ..
    Elizabeth Garcia
    They never return calls and are very rude.
    TMW (tmay)
    very rude peope and they do lie and try to get away with it
    Enrique Rodriguez
    the employees have poor work ethic
    Jay Noble
    Lines and issues getting service.
    jdkafhlD3432 Moner
    Lying the biggest part in their service!!!!!!!!!!!!!!!! stop lying to people.
    Marla Smith
    Need to help Moore people
    Drayton Blackgrove
    Terrible, as always.
    Kyrie Katana
    Victoria Taylor
    Tiane Napilot
    KidsMom Kids world Lily
    poker night McDonald

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