Springfield Social Security Office

Springfield Social Security Office

The Springfield Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Springfield Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Springfield Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Springfield Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Springfield Social Security Office

    Jose Figueroa
    Ive been attempting to call and get a hold of someone at this office for two weeks now and no answer. I call every singe day at different times and it keeps ringing until it automatically hangs up. It is bad enough they are not open but at least pick up the phones. Super irresponsible!
    Kurtis McKemmie
    I'm trying to get on Medicare and the the lady over the phone argued with me thatI was NOT on social security and I DO NOT QUALIFY FOR MEDICARE.Excuse me? I have been on disability for over 5 YEARS now. Was I born yesterday? I'm not stupid.
    Sandra Crowley
    I had the wrong information regarding when to sign up for Medicare Part B. LIsette orginaillay received my application and had some questions. She called and left a message and followed up on the call the next week. She explained exactly what need to happen. She was clear, friendly and knowlegeable. Thank you!!
    chris wiley
    Please get your information lined up between the phone line operators and the offices. You are costing people a lot of money they shouldn't have to spend during very hard times
    Savanna Young
    Nothing worse then trying to change your last name send in the paperwork after calling and verifying what I need to send in only to be told o' no thats wrong. It 's been 3 weeks and we don't have anything for you so nothing you can do. Click.nI get covid messed up the world. Here's a thought do your jobs.
    Jessica Gero
    This is the absolute worst social security staff to deal with.nnTheyu2019ve lost my documents twice- first time being a copy so no big deal but now they lost my original marriage certificate.nnIf you can avoid dealing with then I strongly advise doing anything in your power to not deal with them.
    Rafael Gomez
    Really quick compared to 3 hour wait at Holyoke. I drove way farther to Springfield just for the fast times. Went in and was out the door in 20 minutes. Having 7 windows for a mass group of people helps vs holyokeu2019s 2 windows run by old people who have no clue how to run a computer
    Vika Maklakova
    Employees here are not educated. The women here type wrongly the passport data and computer couldn't find immigrants status. Despite that Russian guy find and fixed the mistake, it was too late. In the 0result, my husband didn't get the social security card and become jobless. Now we need to go through escaled process which takes time. Do not reccomend this place.
    Jen Bixby
    This is not deaf friendly at all. All of the calls don't even show up on their screen and if that's not bad enough, the chairs are faced opposite direction of the screen so you have to keep turning around to check. Fix this.
    Jay Lance
    They never pick up phone calls there getting paid to legit do nothing and its sad
    Zahraa Ali
    Very Bad service, I called three times and they answered and then they hung up the phone on me , and the last call I heard the sound of their conversation and no one spoke, ok thanks for that
    Mike K
    I keep calling and going through the prompts to talk to the next available agent. The phone rings twice, gives me some message about how they appreciate me calling or whatever, it starts ringing again and hangs up. This is been happening for a half an hour. It's infuriating
    Zach P.
    They don't even answer the telephone. Unbelievable
    Diane Thibodeau
    The employees at SSA on Bond Street are amazing! They are kind, compassionate, helpful and empathetic to needs. I have been to E Hartford and nothing compared to the wonderfu experience on Bond Street. Thank you, thank you, thank you.
    Maria Dominguez
    During the pandemic, my paperwork took forever.
    Lindsey Vallee
    Really upset that I dragged my new born son to this location when they closed at 12 pm on Wed without putting it on their website that they close! It was their mistake for having to go there in the first place! Tired of people who fail to do their job and the customer suffers for it! This is why people dislike Social Security!!
    frank santos
    They are doing a good job... They always help me.
    Matt S
    They wait time can be fairly long on some days, especially during the first few days of the new month. But there are plenty of seats avaiable for waiting.
    Ron Navin
    It was a exasperated event....but I get it...regardless of this , the workers of soc.sec and the police were super!!! Totally polite, in control and best of all I was processed in a faster way i thought possible...
    G
    I was in and out. You have to get there early before it even opens and wait and then it will be a fast visit.
    Delilah Walsh
    These people.are confused and say different things, thought they are nice
    Stephanie W
    Fast service. They were great at helping me over the phone as well.
    Louis Tran
    Very fast service! Thanks so much
    KENNETH XAVIER
    Fast,good service, nice people ....
    Paul D
    Oh no, not this place.
    cindy Chang
    staffs are nice and friendly
    Erika Mullaney
    It's always good
    Mike Beaudry
    Long wait
    Damaris Santiago
    The best
    suman chhetri
    The best

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