Holyoke Social Security Office

Holyoke Social Security Office

The Holyoke Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Holyoke Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Holyoke Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Holyoke Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Holyoke Social Security Office

    Ana Cruz Nazario
    The security guy is really nice everything hi does in order of fast service clean office ud83dude03
    Tracy Draghi
    I have tried repeatedly for days to reach my case manager. EVERY DAY I call and leave a message to be called back with no return call. Good luck if you have a deadline to meet and need questions answered.
    Thuu1ea5n Nguyu1ec5n Vu00f5
    You will wait for a good 20 minutes, then someone will answer your call telling you to wait then he will hang up and and you will wait another good 20 minutes again.
    Allegra Mazanec
    I've called this office numerous times and they cannot be bothered to answer the phone. I even knocked on the door where two employees inside looked at me and walked away. The social security website says to call the office and set up an appointment... but apparently not Holyoke. Thanks a lot
    Ziutek Bryda
    For over a last month I tried to call your office, but either I'm disconnectednafter 15 min. or I'm disconnected because your line was busy.nCouple times after connecting I would get busy signal right away.
    natalia
    Im standing on the cold outside at 2pm on friday, door are closed , they donu2019t answer my call and I can only listen auto messages about covid on the phone. Website says I have to show up in person for my appointment but how itu2019s possible? Thank you people
    Xiangzhi Deng
    II understand that I need to make an appointment in advance, but I have called more than 30 times and each time I have been hung up or told the line is busy
    Heather Tkacz
    I had to call the office to notify them of my father in laws passing. The woman who answered the phone was so kind and compassionate it was very touching. She helped in explaining everything I needed to know, and she helped make this experience a little less overwhelming for us. I wish I knew her name, but she spoke with a beautiful Spanish accent. Thank you for your kindness and compassion!!! The world needs more people like you!
    Tom Laaser
    Nothing gets done. They never pick up a phone. Theyu2019re in no rush to help
    Muirgen Neal (Neuroticcuriosity)
    Literally just rings twice and hangs up on you. They have literally all of my important documents, INCLUDING MY DRIVERS LICENSE, and they can't bother to answer the phone.
    Brian Mullarney
    Still can't walk in, have to make an appointment by phone,,,,,,that's if you can get through,,,, ud83dudc4e
    Marcia Ellis
    I called twice and they woman who answered the phone saw my problem and fixed it immediately. Very impressive work
    Desiree' Dulin-Moore
    Every time I have to call in as my friends rep payee I get the run around from them, I sit on hold for anywhere from 15 minutes to 2 hours and at least half the time I'm hung up on before speaking to anyone. There's no place to park so can't just go in and deal with an issue not that I can devote the entire day away from kids and work to sit there and have them refuse to talk to me if I don't have my friend with me so thats two people who have to spend all day at an office to quite literally change an address typo on their side. love it
    N R
    I called to ask if my ssn has been issued yet or not and at the first call, a guy hang up the call durling we're still talking and i needed to call them back and a women also hang up the call too on my second and she didn't even ask me anything, she just saidHelloand then hang up the phone...I couldn't resolve my problem...
    Kerry Thurlow
    My face to face experiences have always been pleasant and efficient.nnMy phone experiences have but more frustrating. I understand that answering questions can be tedious but allow callers to ask the question without talking over them or jumping to quick conclusion.nnOverall, a better experience than dealing with the office in Worcester.
    TE Martin
    We brought our 30 yr old daughter to get her name changed after she got married. We had no appointment. We waited about an hour, the place was packed. Overall it was a reasonable experience.
    Jennifer
    I have left no less than 20 messages with my son's case manager in the last 5 months and have had no response. I am forced to go there and wait for hours to fix a simple issue that could easily be done by phone.
    Martha Pacilio
    Terrible service. Essentially incompetent. I had scheduled a phone call today for 10:15 AM that never came. After 1/2 hour of waiting I called SS and was told that the local office had failed to make the call and they would call within 1/2 hour. That was 1 and 1/4 hours ago and still no phone call. The office is now closed. Very exasperating and consistent with other reviews for this office.
    PSYCHIC GRANDMA (Psychic/Medium)
    The office is very clean. Everyone is very helpful and nice plus Mrs.Guidara is the best person at the window of any social security offices I ever experienced in any office of any kind!! She is so nice and very helpful and professional employee. This person should get a raise. This is my first review i ever wrote. Sincerely, Megan
    Maylynn Basak
    Place is clean but the wait is just to long and they are very slow. Seems like they call a person every 45 mins. I am here on a thursday only 10 people before me. So far been sitting for an hours and waiting to get seen in the back have a feeling it will be an hour or two for that mond you it's 10:15am now.
    Tam Nuckols
    So crowded all of the time. Waiting is much more than two hours sometimes you aren't even seen the same day. I went and there was no more seating available and people were sitting on the floor of the hallway or standing on a line towards the elevator. I stayed for two hours. When I arrived they were at number 10 I was given number 43. They had only seen 2 ppl per hour. I knew I wasn't going to be seen by the time I had to be back home. Many people were upset some had waited a whole day pervious and came back the next morning only to wait even longer again.
    Paige Bagg
    This place is an absolute joke. I was on the phone for over an hour waiting for someone to help me, and when I finally got through to someone she hung the phone up on me for asking a simple question I was confused about.
    little black butterfly
    This office is the worst don't think you'll be leaving quickly it take 2 & half to 3 hours to be seen & this office has lazy workers if your going for change of address double check if they've done it I whent for this reason a year ago & they never changed my address even though I brought bank accounts papers with a updated address for the direct deposit & got that set up however the address never got changed
    Courtney Reid
    I had a good experience. Wait was only about 45 minutes (I went midday) and the guy who helped me was really friendly and helpful.
    laurie black
    My worker HAS NEVER AND WILL NEVER call me back!!! Im beyond irritated! I have reported him and reported but nothing. I still get no answers!
    anthony egan
    Customer service is non existent & no one does the bare minimum job.
    Mark Megliola
    Reception was business like and efficient. DId not wait too long. Staff was friendly and very helpful. Thank you.
    Michele Morin
    Well, I got here a little after 9am. Itu2019s 1:52pm and Iu2019m still waiting. You tell me what the rating should be.
    Paul D
    Services don't represent the taxation rates.
    TS PK
    Was super impressed with the friendliness and efficiency of the staff. The lady on Counter B today was wonderful. Thank you for being so couteuous.

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