Hagerstown Social Security Office

Hagerstown Social Security Office

The Hagerstown Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Hagerstown Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Hagerstown Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Hagerstown Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 29 Reviews For Hagerstown Social Security Office

    DustyMae Pine
    Only answer the phone 1 in maybe 50 calls, when they do answer they will promise to make sure everything is taken care of for you just to rush you off the phone I've been waiting and calling over 6 months trying to get my daughters social security card with they never even mailed in the first place so now I'm trying to apply for a replacement to a card they never sent while they don't answer the phone or send me the applications necessary. WORST SERVICE EVER!!! If I didn't HAVE to deal with them I wouldn't...how do you have such an important job and care SO LITTLE about doing it?nnUPDATE Still have never received it and had them CONFIRM they never even attempted to mail it. They told me I would receive a paper with her SSN on it as well as an application but I never received those either. I won't be able to complete my taxes and get my money all because of how completely INCOMPETENT this office truly is. Also don't bother calling they stopped putting people on hold and just hang up on you now
    Jack Adams
    Sherie Adams-- I had to call here to make changes for my 90 year old mother. The woman I spoke with couldn't have been nicer. She was patient and respectful towards my mother. Very helpful. Would have given 5 stars but had long wait on hold.
    Emily Carey
    I have had a horrible, horrible experience with sending in the correct paperwork to get my newborn sonu2019s middle name fixed (which the hospital typed in wrong). I called the office multiple times and was told different paperwork that was needed each time. After sending in the form to correct his name, my license, his fixed birth certificate, and a medical form, they have sent me two incorrectly spelled social security cards. I had talked to a supervisor who said she would take care of it and it still was spelled wrong. Hopefully, this next fourth card theyu2019ll realize most people do not spell William with three Lu2019s.
    J u201cJust being honestu201d R
    If you love being hung up on please be sure to call this office. I have been for a month calling everyday to be hing up on several times a day and not be able to make an apmnt or get help. Worse example of customer service. Horrible office. Never a good experience with them. Need to hire people who want to work there is plenty of out of work people here who would answer the phones just saying pandemic life is already hard way to screw with people who just need a answer.
    Yvette Leith
    I was hung up on 3 different times in a row after they told me they could help with my issue. Poor poor POOR!! Customer service.
    Vivian Lewis
    Staff was organized, knowledgeable, friendly, courteous, professional and answered all of my questions to my satisfaction. The wait time was minimal.nKudos!!
    Sharon Hendershot
    I went to get an adjustment in my SSI check in April and am still waiting and trying to survive on $217 a month!! I have called, visited the office twice and nobody seems to be even working on my case, much less letting me know anything!!
    Melissa
    It was okay I guess! The wait wasn't long at all which is good for that place cause usually depending on what day of the week you go you probably won't always be that lucky with not having to wait long for your number to be called......
    brad smith
    They make a mistake and then make you come in after waiting an hour on the phone and now another hour wait to be seen. They dont care about anyone else at all. Rude and nasty people and they wonder why regular people hate the government.
    Natalie S. Wilder
    The office is accessible to those with disabilities. The wait time is moderate. The service is professional and knowledgeabl.
    David Hluchy
    I haven't had to wait too long when I came here for personal business. Staff has been helpful and courteous.
    Ramon Yanes
    I was in these office really want to say that it was very nice all the people from the Security at the door to the girl who attended me at the window were very nice Congratulations to all of you and keep treating the customers well as they treated me.
    Judy Zube
    representative was very nice, answered all my questions. Did not take very long to be connected.
    Rob Grimsley
    Got in very quickly and customer service person was very helpful
    L. M. Lewis
    Went in for a copy of a document. Received it, the service was friendly, and did not have a long wait.
    Irene Shaver
    Friday afternoon, didnu2019t have to wait long, helpful, friendly personnel, problem resolved. Thank you.
    Jimmy Kinney
    Terrible no help just want to die
    Donnie Wishard
    waste of time. new card never showed up, had to do the whole process again.
    Mike Lloyd
    Should be for GVMNT office
    thomas rawlings
    Good
    Gary Hornbaker Sr
    Very helpful
    Jacqueline Cruz
    ravshan ravshanmuraf
    Heather Jackson
    Teresa Blake
    Michelle Toliver
    Talita Helms-Rodriguez
    Pete Knipple
    Tynesha Coates

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