Cumberland Social Security Office

Cumberland Social Security Office

The Cumberland Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Cumberland Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Cumberland Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Cumberland Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 18 Reviews For Cumberland Social Security Office

    Aster Spencer
    Currently trying to change my name through the ss office. They have been thoroughly unhelpful.nnThey requested my driver's license during covid, asking me to be stranded at home for weeks while they process this. I sent in 3 different valid medical cards and they send back no reply, just the documents. No additional help. I've called multiple times both local and federal.nnThanks SSAnnEdit: After 3 months of the local office literally hanging up on me I called the main office. I explained the situation and that I suspected the local office was giving me a difficult time because I am transgender and changing my name. The person apologized profusely and promised to have the regional person review it.nnI had my new card in my mailbox in 2 days. The regional person also sent a typed apology with contact info and said they had more than enough to verify my identity.nnGuess I was right and it was just a bigot. Good luck if you're another minority trying to deal with this office. I recommend noting every single interaction and if it takes longer than a month call the main office.
    Erin Myers
    This is a scam. Many phone numbers from all over the United States use this office as a front to try to get peoples social security number by saying thatyour card is being cancelled due to charges of money laundering and drug trafficking.Be safe people, don't give people over the phone any information about yourself.
    Shae Belt
    Mailed my passport as a form of id to get a replacement SS card. Received a new SS card with my name still spelled incorrectly. Talked to a manager who mailed me out a brand new SS card with my name spelled correctly as it was listed on my passport. My passport was supposedly mailed last month and I never received it back. This replacement SS card is now costing me as I need to pay for a new passport expedited along with paying for another visa for the country I'm going to visit. Do not trust these people with your id. Someone working there is either snatching id's and selling them or they're so careless that they mailed my id to someone else. Which, btw if you're out there and you have my passport I will offer a reward if you return it to me.
    Tony Lease
    Well the lady that answered the phone was rude and nasty. But the gentleman that did my claim was very professional and very pleasant to work with. We both showed our mutual respect and had a very pleasant experience. Now if he could teach the woman some respect it would be perfect. Thank you sir for a very professional experience.
    Kevin B.
    Had a situation where I had to change my rep payee because I relocated. Representative on the phone told me there was only so much he could do since Ibelongto another office. Sounded like something rude someone in the background told him to say judging by how many times he put me on hold but who knows? Other than that experience, the office was mostly helpful.
    Kelly Holland
    On hold for over a hour. Person that was tohelp mewas extremely rude.
    Christina Robinson
    I have tried numerous times to get my daughters check fixed they say it should take up to two months its been almost a yr still go nowhere then I feel like it an intirragation every time I talk to them please be more mindful of how you guy talk to ppl treat other how you want to be treated bc it's already a pain in the but dealing with paper work now its a pain in but dealing rude ppl
    Karen Hampton
    My first time visiting social security office, everyone polite and helpful. One of the best government experiences ever.
    Angie Dom
    When the workers do their job and not take time off and not do their job before they leave
    Anita Wilson
    They help you out. Long waiting
    Patrice Fitzgerald
    Melissa Dye
    Caresse Twyman
    Tia Jones
    Michele Schultz
    Tammy Israel
    Christy Everly
    Brooke Swick

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