Kenner Social Security Office

Kenner Social Security Office

The Kenner Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Kenner Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Kenner Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Kenner Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Kenner Social Security Office

    Professional staff. Attended during COVID. I was called and my appointment resolved from door entry to departure - all in 10 minutes.
    Shell Shell LIL-P
    Mathis james
    I called at 8:00AM and the lady I spoke to was so rude, she told me her name was Williams (probably fake name). She didn't take the time to listen to what I was saying to her and proceeded to talk over me. I was being very polite to her as she sounded irate upon answering the phone. I do not recommend this place to anyone. Please everyone avoid this place, the experience there will ruin your day. It surly ruined mine, as my problem was not resolved.
    Colleen McGlinn
    Horrible. They are rude that hang up on you. Make sure you're very calm when you speak with them. To their standards. Or they'll hang up on you and you'll have problems getting back in touch. They r the worse.
    john walters
    Three visits to the office and a long wait each time. Told the original birth certificate was not good enough, needed a certified copy from the state. Went to the state they stated they do not issue certified certificates. Went back with what they gave me. It was OK. Then there was a problem with the name on my SS account. I'm a Jr. and the account didn't list that. So they had to make the correction, send another card, they said I could come back. Made no difference my father had been dead for over 45 years and never collected a penny from SS because he died before he came of age.
    Ronnie Cage
    It was great they assisted me the best they could
    No Name
    To make a long story short I had to come back to the Kenner location on 4 to five different occasions because I was getting turned around saying I need different documents and every time I came with the documents they ask for they would ask for something else. Last time I went they told me I couldn't receive benefits because of my past criminal history. Went to the New Orleans location and was told that it wasn't true on my case. I was in fact able to receive the benefits. The staff at the Kenner location were just lazy and didn't want to do the work on my case. Honestly most of the staff were very nice but I didn't appreciate the lack of work ethic and honesty of some
    Jessica Price
    I came to this location on a Wednesday morning to change the name on my SS card and was in and out in under 15 minutes. There's ample free parking and the staff were friendly and helpful. The whole process was easy and seamless! It's worth driving a little out of the way to this location.
    Tony Rodriguez
    It's a government program so you can expect this place to be about as well organized as a pile of ants. Each individual is friendly and seems knowledgeable but as soon as you deal with the bureaucracy instead of an individual it becomes nightmarish. they get important details wrong (the kind that jeopardize your service) and it feels like they just don't want to hear from me unless I show up at their door and sit around for at least an hour.
    Horrible, I wish I could give one star.
    Barbara Dazet
    I have tried to get a problem resolved for the past 8 months. Still not resolved! I have been lied to from case worker all the way up to the manager... Either, they are the most lazy bunch of State workers, or just trying to cover up by lies.... I'm going in today for the 4th time.. I'm not going to let them lie and weasel out again. I'm not leaving until I get the right answer.
    Lynn Deshotel
    I have driven over there 2x because you cannot get anyone on the phone. The 2nd time they were closed and a note on door said due to plumbing. That was MONDAY. They don't post a word about it so we don't know if its open yet or still closed. It is pretty far to drive and no one answers except an automated system. If we go to another location can we get taken care of? These locations are much we don't know which way to turn. Very inconvenient.nnLynn Deshotel
    Wolfgang Heathen
    Friendly staff, but the seating area is horrible. everyone is so squished together, its hard to breathe. The wait time is everything you would expect for a government office, depending what youre there for. I was in and out within 1.5 hours.
    L T
    The case worker I use to have G.Johnson should be fired. She failed to let me know what documents I needed to bring in, or mail me a letter stating they were going to stop my daughter's benefits. I brought in what she told me(in person)to bring which was in Oct & she waited til Dec & lied & said she mailed me a letter, so they stopped my daughter's benefits for Jan. That woman didnt answer my calls or return messages & I left her 3 mssgs one time(in Oct). When I asked to report her it's like they(the gm) wasn't trying to hear my side of the story because I asked them why Johnson failed to notify me of any changes and the gm just ignored my questions.They act like they hate to see certain folks get benefits when they need it the most smh.I hate to say but I think Johnson is racist & she don't need to be working there if she's going to lie & say what she did or didn't do &just ignores her calls & mssgs from certain folks. Smh
    Sandis Grathouse
    The people who work at this location, Kenner is the worst help anyone can get. They do not know what reinstatement is. I am disabled, and Houma is the best workers, Kenner has no clue
    Lo Lo
    Horrible service. Couldnu2019t answer one of my questions about social security issues and itu2019s the social security office.....? Confused.nGave me no references to someone who could answer the questions I was asking that she couldnu2019t answer.
    shang ho
    The lady are so rude. She will hang up leaving you unanswered and confused. She said : u201c you can do it by mail and provide no further information. u201c
    Robbie Jones
    This place lies on you i got a letter in the mail said I was denied and that they talked to me at some point September 12th thats impossible I was seeing drs all day that day well the letter said I was denied because when I talked to them I told them I did not want to file for ssi when I started my application what do they think I was applying for my whole body is in bad shape there is no way I can work anymore I know it's hard to get anyway but for them to lie and say I said I didn't want to apply is just disgusting and the social security I'm asking for I paid in all those years working this is not a loan I'm asking for I'm down to where I can work and can't even get the money I paid in to them so why do they exist if they are not there to help a person that has become disabled
    Marco Lopez
    Very friendly and helpful staff, I was in at 9:00 am and out at 9:45 am they fixed my problem. Nice people smiling all the time.
    Madeline Gabb
    I went to get my social security card updated. They sent my card to the wrong adress. Called to get the problem resolved and waited on the phone 40 minutes. Finally got through to a rep and was on hold for 25 minutes until they just hung up all together.
    W Vick
    Organized and very helpful. Applying online is the best way to go. Just had to drop off medical records. Much easier than I expected.
    Liza Harness
    Me and my daughter went in trying to get my granddaughter social security number..LADY HAD A COMPLETE ATTITUDE WITH US DIDNT EVEN SIT DOWN IT WAS SO BAD
    steph hightower
    Parking is an ordeal. The lobby is small and offers inadequate seating and standing is not allowed. Insufficient levels of privacy due to lobby issues.
    Stephanie Cole
    Website says their open til 4pm. It's Weds. and they are closed at 12.. Wth!!!! I drove all the way from Lutcher. They need to update their website. Very inconvenient.
    Mike Holland
    No problems. Had an appointment and they were very prompt and efficient.
    Ed Vallette
    Lied to by the woman who helped me. Waiting room is too small, the clients are herded together and there is no room for a wheelchair. Not a pleasant experience here !!!
    Magdalena Schroeder
    Finally after couple calls, and couple months, one person solved my problem!Thank you!
    Wayne Dowdle
    Very limited parking, it should not take half a day to get a replacement card when you have all of the required documents.
    Smiley Face
    LIMITED PARKING, VERY LIMITED PARKING! female with thick Hispanic accent kind of harsh attitude with in direct eye contact, short dark hair in her 60's at window3
    Celia Roemer
    Wonderful staff!!!nThank you for helping me!nI really appreciate it. God bless you all ud83dude4fud83cudffd

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