Jackson Social Security Office

Jackson Social Security Office

The Jackson Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Jackson Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Jackson Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Jackson Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 25 Reviews For Jackson Social Security Office

    Kali Stanton
    I donu2019t know why they bother having the 800 number listed when they forward the call directly to Jackson anyways. This is the pure definition of inaccessibility. I wonu2019t be at the appointment today but I canu2019t tell you that without 1.5 hours of hold time sooooo ud83eudd37ud83cudffbu200du2640ufe0f
    S M
    Ms. Harris of the Jackson, Michigan office was amazing, she set me up for a phone call appointment. She went over all of the information I needed to complete my SSA application. Chris called me within 60 minutes and in 24 minutes, I was signed up for SSA benefits. Ms Harris and Chris were exceptional.
    DankNinja Skillz
    Have called the 1-800 number 7 times just to be hung up on each time by the automated system. When will the office open to public, the customer service is horrible.
    Lindsey Hopkins
    I spoke with a women named Renaee, and she has to be the worst human being I ever spoke with. My father sadly passed away before he could collect the disability that had been owed to him for years. My brother and I supported him financially at this very difficult time. I called to check the status on the claim and she informed me the money wasn't ours anyway so it shouldn't matter if it could take abother 2 plus years to return to us. She literally told me I was rude and it wasn't our money anyway. Id say it was the worst customer service ever, except united airlines has set that bar pretty high recently. At least I wasn't knocked out and dragged from my seat. Small victories.
    M. Tagarelli
    Both gentlemen I spoke to on the phone were extremely helpful and polite.
    Clark Davis
    As expected it was not a pleasant experience. The representative I had did help me to sign up for SS, but the process was time consuming.
    Amanda Krueger
    Everyone was very nice, helpful, and quick. I was there for less than 10 minutes.
    Jeffery Wells
    Great service, wife was file for retirement was in and out in 30 minutes
    Michelle Donnelly
    Office hours on the website are incorrect. SSA is only open from 9am to NOON on Wednesday.
    Korie H
    The clerk I spoke with was professional and kind. The place smelled so bad that I had a headache from it.
    David LeVan
    called SSI in Jackson Mi and the phone message said that they close at 1:00 Wednesday and Thursday
    Randy McMann
    Rude woman needs to quit her judging
    James Ronald Oliver Sr
    In and out right down too it
    Louis G
    Staff is is good to work with
    Donna Howard
    Always a wait
    Gtorjoe Pontiac
    Quick answers.
    berry hilson
    Buffy Howe
    Princess Lise
    Bernice Novess
    Qwilly
    Grayden Hanning
    Jazmine Reid
    Amey Evans
    kelly walter

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