Waterloo IA Social Security Office

Waterloo IA Social Security Office

The Waterloo Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Waterloo Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Waterloo Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Waterloo Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Waterloo IA Social Security Office

    What a joke. Not open to walk ins, although literally every other state and federal facility has reopened months ago. And no one ever answers a phone call. How can anyone accomplish anything when there is absolutely NO way to interact with this office. What a joke. Why are those employed here even at work. Waste of federal money imo.
    Charlotte Scott
    If you donu2019t like your job in helping those in need, please find another another elsewhere!! It doesnu2019t make sense to be rude and immature over the phone towards people you THINK you wonu2019t see in person.
    Brandi Lovejoy
    Anytime I have been in the social security office they have been nice & helpful. The people behind the counter also was nice & helpful. They got me what I needed & asked if I needed anything else
    chrishawna Hayes
    My son receives SSI benefits and our worker is amazing, however some of the representatives are extremely rude. I called today to see if they had received a letter that I had sent out because I hadnu2019t heard back and also had a question about another form that was sent to me. The lady I spoke with didnu2019t give me time to finish what I was saying and proceeded to tell me, u201cthey will get back to you when they can. Thereu2019s no need to call, they get way too many follow up calls.u201d she then assumed that I had sent out my letter late and began to lecture me. Then, she hung up before I could even ask my question. Both her tone and attitude were cold, she was no help at all. Iu2019m highly disappointed in their customer service.
    greg h
    I tried to contact this office by phone, simply to verify that they are open. I instead had to listen to a very long recording of the mission statement variety. I hung up in frustration.
    Tina Beavers
    The officer is friendly and kind. I talked to a couple of individuals over the phone and they were incredibly helpful and polite. However, when it comes to the in-person appointment, I had a different experience. I worked with one person in particular and she was unprofessional, incompetent, and unhelpful. She called my name, I approached the counter, and she just stared at me without saying anything, until I started talking. I had an appointment scheduled and expected her to know why I was there. I struggle to comprehend why someone with no people skills or necessary knowledge would be in a position which requires facing customers on a daily basis.
    Santana Pfeiffer
    I don't like the way they treat me at all. I'm supposed to get my mother's benefits this morning and got nothing. I'm a 32 year old disabled woman and don't deserve this treatment of my income being played with. I feel, I'm getting played with anyways. This is outright wrong. I had a bill that I was supposed to take care of today and now, I can't. Because, I didn't get my mother's benefits. I highly recommend that this issue was solved, some way, some how. I don't like that the fact that these people want to do this to me or anyone in a matter of fact. If this is gonna happen again, my results for social security is that I will get a lawyer involved. Because, this has happened to me to many times and I am done with these games.
    Samantha Hedrick
    You canu2019t ever get ahold of them all you get is a beeeeeeeeeeeeeeeep!
    Alexandra Thompson
    The officer in the building is the only good thing here, he is friendly but does his job. The people behind the desk on the other hand are rude and unprofessional. Youu2019ll go in one day and theyu2019ll tell you the proper documents too bring and then when you go back in it isnu2019t what you needed too bring so youu2019ll get the cold shoulder and snarky comments. Itu2019s too bad their isnu2019t good help. I get the type of low rent people you normally deal with in the ss office but not everyone going in is like that. The ss office is to serve and help the people, maybe itu2019s time too get rid of the old and in with the new.
    Beverly Cornelius
    Through government control these individuals have to squeeze 40 hours of work into a permanent reduced work week.nThanks for having someone that does their job like they are suppose to. If you don't like your purse checked then don't bring it in.nGreat job everyone!
    Will Barnes
    Closest one around are area to go to when had fix are son SS name. Long waits probably biggest annoying thing and being told don't have all right documents and have do all over again.
    May Whiteside
    It may take a little while to be called (by number & reason for visit) but it is well organized.
    closed all weekend, close early on wed, only 7hr shifts on 4 days. these people hardly work....not open when u need them.
    chew pop #eric
    The security guard needs to ease up he isnt even protecting money so why does he have to look through purses and be so rude
    Chris Messerer
    What does it take to actually talk to a human at this office?
    Adina Orgell
    Never give calls back when they say they well and never can get ahold of a person half the time
    Samantha Hall
    Spelled my name wrong on my social security card. Seriously.
    Sade Graham
    Takes forever , being a magazine , full battery on any device,
    Jett Wester
    It is so dog water
    Arnold Cox
    George Morris
    Dana Frieling
    Monica white
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    David Lloyd (A&D World)
    Eugene Oulman
    Emily Ann
    Brock Vandewalker
    Jenny Lacaille

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