Mason City Social Security Office

Mason City Social Security Office

The Mason City Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Mason City Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Mason City Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Mason City Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 11 Reviews For Mason City Social Security Office

    Madison Eden
    Mailed them my documents priority mail for my name change after marriage and they sent my passport back in a regular envelope and my passport was stolen. I received half my documents in a plastic bag. If they wouldu2019ve taken the time to send them back in a different envelope, I donu2019t think my identity would be at stake. Just careless. They also wouldnu2019t let me come in for an appointment either. I called before mailing my stuff in and was turned away. I didnu2019t want to mail for this exact reason.
    Amanda Hedger
    Called in to get a situation fixed that they specifically messed up with my medicaid and when trying to get it fixed they just hung up on me instead of fixing it
    Tyana Karaba
    Joke they don't care about people.
    Juan Pearce
    Very helpful staff. The security guard is also very friendly!
    Blake Auten
    Cody Lau
    Dee Porter
    Samantha Holschlag
    Neysha Culley
    :Deven :Williams-El.
    Enisa Bajric

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