Dubuque Social Security Office

Dubuque Social Security Office

The Dubuque Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Dubuque Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Dubuque Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Dubuque Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 30 Reviews For Dubuque Social Security Office

    Vanessa Maxwell
    Impossible to get them on the phone! Canu2019t even leave a message and when you go inside they ask if you have an appointment but how can I if they donu2019t answer their calls! So they send me away to make an appointment over the phone but still wonu2019t answer!
    Kierra Gilbert
    I sent in my driver's license with my social security application and everything else they needed to get a new social security card. They sent everything back but my driver's license and now can't seem to find it! This is exactly why I did not want to send any information like that threw the mail!!! Can't trust the people that is supposed to ensure you get your stuff back!!!
    Shawna Domeyer
    Calling the number listed will get you a busy signal. You can't even leave a message, so your only hope is to continuously call.
    cottoncandyskies
    If you call the number listed here on google and schedule a callback you will get someone not from Dubuque more often than not. You actually have to sit on the phone for an hour sometimes more to actually get a local representative on the phone.nService is terrible and very confusing and yeah its mostly either run with frustrating nonspecific automated options or you have to be tech savvy and hope the extremely limited and overrun system which was only designed to take care of simple issues can handle your sometimes complex individual needs.nBoth thumbs waaaaaay way down.
    Maddie Johnson
    As far as government regulated offices go, this was the fastest experience that I have had! You step in, an officer asks if you've got any weapons and checks your bag, you take your number and are shortly dealt with. Just don't park in the reserved area.
    Skyler McKasson
    the front desk officer was extremely nice, but after waiting for 1 1/2 for a social security card the guy was completely rude and disrespectful, my mom hauled her 5 kids here, including 2 yr. old twins for this one card and we are immediately declined.. window 3 I believe, thank you to the extremely rude old man that made my mom cry
    Dusty Rhodes
    Government employees do not understand the taxpayer, people seeking help, are the customers. I have not heard anything good about the Dubuque office. They are remodeling so you can't make an appointment. They want everyone to go online for their requests for help. I don't know too many 90 year old customers who are computer savvy.nTo the Dubuque Social Security employees: Be respectful and helpful. If it weren't for the people needing your undivided help, you wouldn't have a job. Being computer literate is not a requirement to collect benefits.
    Ethan M
    they do not pick up their phones!! i have been waiting 6+ months to get my social security number! this is so frustrating! PICK UP YOUR PHONES!!!!
    S David Drewelow
    On hold for 15 minutes when I called and then person was rude and unhelpful. Very limited office hours, open only 27 hours a week. Not customer friendly. Our government should be run muvh better!
    Sherri Miller
    I would have given a zero if I had the choice. A very rude older lady didn't let me finish my question before giving an answer that had nothing to do with my problem. She was very snippy with me. To the lady that helped me two days ago, I give a 5
    Virginia u201cJanaynayu201d
    I Love jen her extension # 10304 she is amazing, the only person I deal with because I can't explain things very well & she understands me...she is amazing thank you for being an amazing person to me
    Mark Hoeger
    now that covid is over, when will the office reopen???
    None u201cKey Keyu201d None
    Jen is the best she rocks ..... Answer all questions with skill. If your looking for answers sheu2019s the one to go to .
    Karen Freiburger
    Very friendly and informative! Great customer service!
    Alisha Olson
    I've been trying to get ahold of them every day for over 2 month and no one has answered or allowed me to leave a message.
    Megan Schaefer
    This number does not work anymore. Time to update it!!!
    Mark Stone
    Great customer service
    True Skeptic
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    Tanya Duhme
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    Randy Gilson
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    hard haul
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