Burlington IA Social Security Office

Burlington IA Social Security Office

The Burlington Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Burlington Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Burlington Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Burlington Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at www.ssa.gov.

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at www.ssa.gov or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, SSecurityOffices.com is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.


  • 25 Reviews For Burlington IA Social Security Office

    Brandon Phung
    This office is a waste of tax payers money. I have called so many times but never got to talk to anyone. They keep putting me on hold for 30 minutes each time then transferred to an unanswered number then disconnected me. So frustrating!
    jasmine szakacs-stacy
    I've called and called and can't ever can't an answer. They want me to send my hard copy of my driver's license through the mail to show proof of identity to get my kids replacement cards........
    Sarah Lawlor
    Can't get the paperwork I need from them to set up an account for my son. I've asked 4 times now and the 3rd time I got the wrong papers. This has been going on since Nov. Dec. They need to open up so people can actually get ahold of them. I've called 19 times today just for it to keep disconnecting.
    Steve Nuss
    It is impossible to speak with a person the automated systems just hang up on you no matter what time you call or you sit for hours waiting and then they hang up You can't get a question answered at all.
    McKenzie Christy
    I could not be more grateful for the people working at this Burlington SSA. They have helped me on multiple occasions in dealing with social security cards, and they have been able to not only assist in a timely and efficient manner, but also go above and beyond for the people I refer to them. From the top down, their kindness & hospitality in dealing with unique social security situations has left me with trust & respect with this organization. You can tell they truly care for the people that walk through their front doors.
    Grace Burns
    I called three times.. three.. and was automatically put on hold for ridiculous amounts of time and then out of nowhere the call would just end.... I've had the worst day ever and just want to have someone help me resolve an issue I have but it feels impossible to actually talk to someone for help.
    Howard Macrae
    Why would normal people have to drive 30 miles (60 roundtrip) just to go to their u201cnearestu201d Social Security Office? This is unacceptable. There should also be an office in Mount Pleasant, unless SSA is paying for the gas and time involved. And, as one of the other folks said, what is their DIRECT DIAL phone number?
    Kevin F.
    They are the most professional and friendly people operating a local SS. office at 3920 Division Street in Burlington Iowa. The manager (can't recall her name) is awesome, I've been dealing with her for many years, always helpful and proficent in their duties, thank You.
    Helen Chaknine
    Can't call your local ss office and you call the damn 800 and they either don't answer or leave you on hold. Just give us the Dang number for our local office
    Jim R
    I've been happy with the service at the Burlington office on Division Street.
    Harold Lingenfelter
    nobody ever answers the phone
    Bob Bradley
    I just wish that they would give me the local number
    Shaun Green
    You guys really suck at answering the phone that's for sure
    Bea Johnson
    Great. Worker good help
    Pamela Burford
    joy marie
    Dorothy Caskey
    Marcheta Abel (Ki ki)
    Brayden Bergren
    Douglas Munson
    Juan Perez
    Deer Groves
    Monique Banks
    Desiree Peterson
    Amber Woodward

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