Ames IA Social Security Office

Ames IA Social Security Office

The Ames Social Security Office is available to answer all of your questions and concerns regarding your social benefits, your social security card and more.

Here you can find the contact information for this office, including phone number, location and office hours. You can also find a FAQ section where we answer the most common questions asked at Ames Social Security Office.

If you visit this location, please tell us about your experience. It can be useful for others seeking assistance with Social Security issues.

If you visit the Ames Social Security Office, please tell us about your experience. It can be useful for others seeking help for a tax problem.

Due to the COVID-19 pandemic, on Tuesday, March 17, 2020, it was suspended face-to-face service to the public at the Social Security Offices until further notice. However, you can still receive assistance by phone, fax, or online. Your local field office is available to take your call Monday through Friday, 9AM - 4PM.

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Top online services you might receive

You can go to the official website of the U.S. Social Security Administration to receive assistance online. This way you can request the following services without visiting your local office:

Apply for Benefits

  • Apply for Retirement Benefits
  • Apply for Disability Benefits
  • Apply for Medicare Benefits
  • Appeal a Decision

Review Your Information

  • View Your Latest Statement
  • Review Your Earnings History
  • Estimate Retirement Benefits
  • Check Application Status

Manage Your Account

  • Change Your Address
  • Set Up or Change Direct Deposit
  • Print Proof of Benefits
  • Print Your 1099

Frequently Ask Questions at Ames Social Security Office

  • Can I apply for Social Security benefits online?

    Yes, you can do your application at

  • How long does it take to get a Social Security card?

    As soon as you provide all the information and documents required, the Social Security Administration will mail you your Social Security card. Generally, you can receive your Social Security Card within 2 weeks from the application day.

  • How do I change the name on my Social Security card?

    You will need to complete the Application for a Social Security Card by downloading Form SS-5 from the Social Security website. Once completed, you will need to mail the form or deliver it in person to your local office, along with the original copies of the documents needed to prove your identity.

  • How to replace a stolen or lost Social Security Card?

    You can request the replacement card online at or by calling 1-800-772-12-13. You can also do it by visiting your local office and providing an identification card to prove your identity.

  • Can I schedule an appointment with Social Security through this website?

    No, is not associated with the U.S. Social Security Administration and has no contact with its offices. As we only provide contact information, you must contact your local office directly to schedule, reschedule or cancel an appointment.

  • 30 Reviews For Ames IA Social Security Office

    Aminta Faust
    HORRIBLE SERVICE! 1) you have to know your social security number to apply for a replacement card. 2) good luck getting ahold of anyone at all at any office. 3) the automated call program hangs up on you. 4) when I finally found paperwork with my social security number on it, the websitecouldn't verify my informationand suspended my access to the site for 24 hours. This is absolutely ridiculous.
    Robin Haggard
    the website says Open so we drove to the office, but there is a cop inside. I said are you closed? He said read the sign on the door. There are many signs on the door so I read through them only to discover they are not open so we leave. I call the number and get a loud beeping noise-I suppose it's to annoy me and make me go away. So I wait to try and contact someone. Very Frustrating!
    Jamie Sass
    I am trying to replace my daughter's social security card. She is under 18, so I need to fill out paperwork for her. They have a drop box where you can submit that paperwork with the original documents needed. In this case, I had to submit her passport and birth certificate. I did that on September 3, and I have heard literally nothing from the office. When I called in mid-October, they said they can't find it. It's not being processed. It just simply doesn't exist according to their records. I leave a voice-mail with the supervisor, and I'm still waiting for a call back after a week.nnTL;DR: This office lost my daughter's birth certificate and passport and won't return my calls.
    Shakita Smith
    The local office in Ames is open to the public. However, there is a limit on how many people can be there at one time, and a mask is required.
    Nicole Garrett
    I called ahead to make sure I was bringing all the correct paperwork with me and Amber was very quick and friendly. Thank you
    I already made the appointment at the office and they told me that I would receive my ssn in two weeks, it's been 1 month and a half and I didn't receive it, they don't answer the phone. terrible!
    John Doe
    Waited on hold for over 30 minutes, finally got on the phone with someone named Bee who was super rude. She basically denied everything the SS website said is their policy and told me good luck on getting what I need.
    When you call, prepare to be on hold for 10+ minutes. And, worse, their hold music is pure torture. Imagine a slightly techno-feel from the early 80's dubbed from the radio onto an audio cassette with the treble turned up way too high; then, overlay that with a recording of hammers pounding on a metal barrel.nnIt seems like they make their hold music so bad on purpose so you'll just give up waiting and hang up.
    tera R
    Can you please add a working phone number? Iu2019ve tried calling a bunch and it plays the music and then thereu2019s a loud beep and it hangs up ud83dude11
    Sarah Steil
    Omg!! I applied for my new SSC October 15th and I JUST got a letter saying that I applied for it on November 5th.. are you kidding me?! Please explain why it takes a month to even submit an application?? It was all filled out ahead of time. I know government takes a while to process things but to take that long to submit it is ridiculous! It was only supposed to take 10 days!!
    Deborah Knight
    My case worker totally ignored my calls and never responded to my voicemail. I had an appointment with Joel Gau only to get there and be told he hadotherappointments!!! What? What am I chopped liver? I had an appointment ALSO which was made a week prior because he wasn't returning my calls. It's stressful enough dealing with Social Security but to be ignored on top of that is unprofessional and disrespectful.
    Daman Ardoin
    Waited with my wife for a new social security card. Skipped calling our number and we ended up having to walk out. Everyone working talked to people as if they were not intelligent.
    Amanda Tallman
    Literally an hour long wait to be told I need to call a different number
    Jack Canute
    courteous service very efficient, well adjusted creative staff< negative comments I see here about people having their way. SS follows their rules it is required of them, those rules are there to protect the public from fraud. I suspect there is a lot of that and that cuts down on the money for people who deserve it.
    billy hell cat robishaw
    the lady i delt with on the natinoal level was a jerk. Ames office has never aqcted like her.. for that i am greatfull..
    Brandy Johnson
    Enjoyed the security guard when I had to get my son a duplicate ss card. Security guard was so nice and it made the wait enjoyable. Staff was helpful too.
    Asl Power
    Same here! Ross Rethmeier is Hilter. He stops our checks for a lousy reason. I have a baby to take care of. He does not care if we are a family or not. He is an a$$hole! We have to relocate to protect ourselves!
    Ty J
    Customer service is horrendous they also lie about services to avoid extra work or helping people out
    Violent Moon
    Tried calling and they refuse to talk to me at all!!!
    Dennis McGuire
    I was asked to SAY my ss number and phone number-whole waiting area could hear that info
    Chico Okuzono
    I would not got to this one they lie about stuff and I found it when I called the 1866 number
    John Doe
    Very polite staff and the security guard was very funny and entertaining.
    Mary was very helpful , eager to help!!
    Ling Niu
    Very very bad service.
    Michael Woten
    Refuses to help , thanks
    Sam Dehghan
    Julie Niyontsinzi
    yuxin zhao
    Chao Hu
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